Papa Johns Pizza

2128 Pelham Pkwy, Pelham
(205) 982-7272

Recent Reviews

Sort by
Jordan Pratt

Terrible service. Took well over an hour to be delivered 5 minutes away, also missing items

CCA GOON

i have ordered the same exact pizza 3 times. and this location has gotten my simple order wrong... every single time. new york style triple meat square cut well done. simple. i always recieve an 8 slice regular crust pizza regular baked pizza. does the crew not know how to read? spending over 20 bucks with a tip and just..... lmao

Service: 1

Sheryl Sheppard

Delivery driver said he called & rang the doorbell with no answer! Not true…too bad buddy, you were going to get a good sized cash tip! Requested a refund. Poor service even on pick ups…done PapaJohn’s. Looking for some good food to eat now!😂

Atmosphere: 1

Food: 1

Service: 1

Jackie Sausley

Worst language gap... PLEASE....
.. UGH.

Charity Hill

The staff is very rude. I called to cancel my order because I accidentally ordered at the wrong place the lady kept putting on hold in the middle of me talking she said I will have to cancel on my end I asked if she could cancel she put me on hold again then came back with an attitude and said it’s been canceled. I said how long will it take to get my refund? She said ummm ma’am I don’t know that determines your bank. I said ok thank you and she just hung up in my face..

Alisha Wheeler

Worst service ever. Don't go here.

Service: 1

Zayonna sherrod

If it wasn’t for Steven the general manager I would have given yall 5 stars. I called my order in over the phone went in to pick up. Once I got home and started eating my wings, which I specifically asked to be well done I realized they were extremely undercooked. I could not eat them so I called and spoke to Steven the general manager. He was very much rude and didn’t even try to make the problem right. He didn’t offer a remake or anything. Steven only thanked me for letting them know and said they’ll do better next time and I asked him what am I supposed to do about my food. Steven chose to rudely tell me to just pop my wings in the oven because there was nothing they could do about it. I didn’t pay Papa John’s to finish cooking my food at home. Not to mention, Steven already had an attitude when I walked through the door. He was irritated because I didn’t have cash to pay for my order all because he would have to ring my order up again. I see just anyone is chosen for management.

Atmosphere: 1

Food: 1

Service: 1

Redd Miles

I ordered a New York XL pizza and made a mistake in not ordering the pepperoni on the pizza. The staff here is more than accommodating and helpful! Prepared a new pizza promptly and it was something they really didn’t have to do. Make sure to keep this location with plenty of future business. Thank you for exceptional customer service, unexpectedly! 5 stars, resounding!

Atmosphere: 5

Food: 5

Service: 5

Louie Guertin

Simple walk in order. Prompt service.

Atmosphere: 3

Food: 4

Service: 5

Miles Maheu

Just a classic Papa John's

Atmosphere: 4

Food: 4

Service: 4

Destiny Tuck

I had issues with one order, manager gave me a credit to place a new one just for me to have the same issues with the second. Nothing against the employees, I’m sure they’re nice people but this location hasn’t provided efficient customer service. Based on my experience I wouldn’t recommend this location to anyone.

Food: 1

Service: 1

Thomas Clark

My pizza was made quickly, I ordered a stuffed crust and the product quality was good with the right amount of sauce, cheese, and toppings. Service was fast and very friendly.

Atmosphere: 5

Food: 5

Service: 5

Destiny

I had issues with one order, manager gave me a credit to place a new one just for me to have the same issues with the second. Nothing against the employees, I’m sure they’re nice people but this location hasn’t provided efficient customer service. Based on my experience I wouldn’t recommend this location to anyone.

Food: 1

Service: 1

James Hill

Pretty consistent.

Food: 4

Service: 4

Flying “Panda” Panda

Your standard family freindly pizza joint, pizza comes out quick and hot and its pretty good

Vegetarian options: Many non meat nor artificial options from the sauce to the toppings

Parking: Infront of the store about 15 open spots

Wheelchair accessibility: The front door can be accessed by wheelchair for entry

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Chocolate Chip Cookie, The Meats Pizza, Cinnamon Pull Apart

Loading...