My boyfriend placed an order for pickup on Friday, 4/12/24. I got JUMBO popcorn chicken. When we got home with it, I tried eating it but couldn’t. It is just batter. There’s barely any chicken worth eating. I called to see if they could refund JUST the popcorn chicken, to which I was told “we can’t refund anything without the ticket number so if you could bring it to me then I could refund it.” I live 20 minutes away. As someone who has worked in fast food, a shift supervisor at that, I find it hard to believe I have to go all the way back up there in order for them to refund it. I know every restaurant works differently, but I could refund an order from our OLO system with just the name. Why couldn’t I give her the ticket number over the phone? To me it seemed like the lady I talked to just didn’t want to have to deal with it. So, $10 down the drain, and I’m eating at home anyways. I am not looking for anything free, I simply just wanted a refund for the food I can’t eat. Also, filter your fryer! Thanks sonic.
Atmosphere: 1
Food: 1
Service: 1
Lorrie Isbell
Absolutely Amazing Amen ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Tots, Corn Dog
Amanda Cortez
Been very impressed with this Sonic lately. I had that Garlic Butter Bacon Burger twice and the bacon was cooked so well I took a chance with a breakfast toaster. I rarely order bacon at fast food places because it's usually not crispy enough but it's been perfect 3 times in a row!Breakfast toaster was awesome ??Bacon was nice and crispy.
Atmosphere: 4
Food: 5
Service: 4
Andrea Rhodes Litsey
Ashley is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
K MONAE
Fries was old asked to replace they still brought out cold fries none of our food was fresh so disappointed sonic use to be one of the best restaurants around
Food: 1
Service: 1
Mike Lane
Fast and nice people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn Dog
payton free
Food was cold and
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Burger, Tots
Beth Leach
We had a great car hop. Very pleasant. Order came out very hot and quickly. No errors or complaints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Bill White
Three times I have gone to this location and got a rotten sandwich the last visit even had a bite taken out of
Atmosphere: 1
Food: 1
Service: 1
cindy. Holcombe
Got their foot long chili dog special priced hot dog. It was great.
I have ordered chili on my burger three times and never got any.(Update) I have been back several times, and the service and food have been good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chili Cheese Coney, Burger, Sundaes, Tots, Onion Rings
Ken M.
Just left this sonic at 7:45 pm. Ordered a pop corn chicken, onion ring, and tater tots. Got home, and the tots were greasy and luke warm. The onion rings were horrible. And the chicken was hard and not warm. It tasted like it was over floured and cooked in old grease. We spent almost 15 bucks on these 3 things and ended up throwing them all away. I realize everything costs more now, and it's hard to get good help. But if you can't pull it off, just shut it down. If you can't even make tater tots hot and fresh, what's the point of Sonic?
Sally May A
The person who brought food to our car was also the one who took our order. She was the ONLY one who did those things. We watched her almost run to do these tasks all the while smiling with a nice word to every customer. We were more than pleased with her dedication andserevice. Quick response. Great friendly service.
My boyfriend placed an order for pickup on Friday, 4/12/24. I got JUMBO popcorn chicken. When we got home with it, I tried eating it but couldn’t. It is just batter. There’s barely any chicken worth eating. I called to see if they could refund JUST the popcorn chicken, to which I was told “we can’t refund anything without the ticket number so if you could bring it to me then I could refund it.” I live 20 minutes away. As someone who has worked in fast food, a shift supervisor at that, I find it hard to believe I have to go all the way back up there in order for them to refund it. I know every restaurant works differently, but I could refund an order from our OLO system with just the name. Why couldn’t I give her the ticket number over the phone? To me it seemed like the lady I talked to just didn’t want to have to deal with it. So, $10 down the drain, and I’m eating at home anyways. I am not looking for anything free, I simply just wanted a refund for the food I can’t eat. Also, filter your fryer! Thanks sonic.
Atmosphere: 1
Food: 1
Service: 1
Absolutely Amazing Amen ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Tots, Corn Dog
Been very impressed with this Sonic lately. I had that Garlic Butter Bacon Burger twice and the bacon was cooked so well I took a chance with a breakfast toaster. I rarely order bacon at fast food places because it's usually not crispy enough but it's been perfect 3 times in a row!Breakfast toaster was awesome ??Bacon was nice and crispy.
Atmosphere: 4
Food: 5
Service: 4
Ashley is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Fries was old asked to replace they still brought out cold fries none of our food was fresh so disappointed sonic use to be one of the best restaurants around
Food: 1
Service: 1
Fast and nice people.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn Dog
Food was cold and
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Burger, Tots
We had a great car hop. Very pleasant. Order came out very hot and quickly. No errors or complaints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Three times I have gone to this location and got a rotten sandwich the last visit even had a bite taken out of
Atmosphere: 1
Food: 1
Service: 1
Got their foot long chili dog special priced hot dog. It was great.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast and friendly service
I have ordered chili on my burger three times and never got any.(Update) I have been back several times, and the service and food have been good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chili Cheese Coney, Burger, Sundaes, Tots, Onion Rings
Just left this sonic at 7:45 pm. Ordered a pop corn chicken, onion ring, and tater tots. Got home, and the tots were greasy and luke warm. The onion rings were horrible. And the chicken was hard and not warm. It tasted like it was over floured and cooked in old grease. We spent almost 15 bucks on these 3 things and ended up throwing them all away. I realize everything costs more now, and it's hard to get good help. But if you can't pull it off, just shut it down. If you can't even make tater tots hot and fresh, what's the point of Sonic?
The person who brought food to our car was also the one who took our order. She was the ONLY one who did those things. We watched her almost run to do these tasks all the while smiling with a nice word to every customer. We were more than pleased with her dedication andserevice. Quick response. Great friendly service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, Strawberry, Onion Rings
Bad service waiting 20 minutes then 2 other call drive up after me gets service instance I was so
Food: 3
Service: 1
Recommended dishes: Cheeseburger