I just find their quality to not even compare to other small coffee shops around.
Atmosphere: 2
Food: 1
Service: 4
Hannah Yates
Service & food is quick / decent but the manager(Luke), is verbally abusive to staff & that kills the vibe for sure.
Atmosphere: 2
Food: 5
Service: 5
Jacob Shufflebarger
Lady at the drive through was extremely nice and made the coffee great. Iced caramel latte hit the spot before we left for the rest of the road trip.
Atmosphere: 5
Food: 5
Service: 5
Marissa Kendrick
I usually love this location but lately the person working the window has turned me away. She is so rude. Talks short and shoves your items out the window without looking at you. Not the best way to start my day after spending so much on a cup of coffee. I just came through at 6:15 today (Aug 29) and was met with her crap personality again.
Barbara Horton
Jess made my day!
Atmosphere: 5
Food: 5
Service: 5
Margi Marsh
It's Starbucks
Atmosphere: 4
Service: 3
Aditi Sharma
Good options for both food and drinks. Ample seating space
Susan Ray
My friend and I both ordered an oatmeal espresso type of drink and specifically asked for light ice. It took a long time for our drinks to be fixed, and then one was served a good deal later than the first drink (as if they forgot it). When I took my friends empty drink to show them that it was 2/3’s full of ice when we had asked for light ice, the employee said that particular drink wasn’t able to be served with light ice. I replied that the employee should have told us that when we ordered because we might would have changed our order. The employee just stared at me; no apology and no offer for a different drink. The apology would have been sufficient. I was really surprised by the way the employees handled this because Starbucks usually has such good customer service. We will not to return to this location. We prefer the Starbucks on Highway 150, across from the Galleria.
Service: 1
Christopher Lee
Good morning, my name is Christopher Lee. My daughter and I visited your location and ordered a cappuccino, a Caramel Ribbon Crunch, a Strawberry Refresher, and a cheese danish. Unfortunately, we were unable to access the main lobby because it appears you are undergoing renovations.
When we went to the drive-through, we tried to communicate with the speaker, but there was silence on the intercom. With a car behind us, we decided to go to the front window to place our order. We paid for our food immediately and even gave a $1 tip.
However, the manager or person in charge asked us to circle back around because they couldn’t provide our order at that moment. Instead of handing us our drinks and cheese danish, we were directed to drive all the way around again, wasting another 10 minutes of our time.
This is not the level of service I normally expect at Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Morgan O'Rear
Order my usual been there a million times my daughter wanted a summer drink with the Boba. They were out of it so the lady told me that she could make a drink with the Boba in it and I’d say that’s fine. I would like the grande got charged for it and everything When I got to the window, she hand me the smallest cup of just the Boba after she said that she would make my daughter a drink with the Boba in it, and say we had ran out of the summer drinks. She proceeded to argue with me saying I did not order another drink, and I told her that I did that she was the one who suggested this raspberry or strawberry Lemonade refresher to put the Boba in. I even paid for it. I even tipped her and she proceeded to try to hand me a very small cup with probably five Boba balls in it. I told them they can keep it and told them nevermind cause the lady said that she never told me that over the intercom in the drive-through which was a lie and I have a receipt to show where she charged me for the drink. This place is good sometimes but bad most of the time. But my daughter was upset will not go back to this location. Some of the employees seem rude like they do not want to be there and then there are others who are so nice…. I don’t get it DO BETTER
I just find their quality to not even compare to other small coffee shops around.
Atmosphere: 2
Food: 1
Service: 4
Service & food is quick / decent but the manager(Luke), is verbally abusive to staff & that kills the vibe for sure.
Atmosphere: 2
Food: 5
Service: 5
Lady at the drive through was extremely nice and made the coffee great. Iced caramel latte hit the spot before we left for the rest of the road trip.
Atmosphere: 5
Food: 5
Service: 5
I usually love this location but lately the person working the window has turned me away. She is so rude. Talks short and shoves your items out the window without looking at you. Not the best way to start my day after spending so much on a cup of coffee. I just came through at 6:15 today (Aug 29) and was met with her crap personality again.
Jess made my day!
Atmosphere: 5
Food: 5
Service: 5
It's Starbucks
Atmosphere: 4
Service: 3
Good options for both food and drinks. Ample seating space
My friend and I both ordered an oatmeal espresso type of drink and specifically asked for light ice. It took a long time for our drinks to be fixed, and then one was served a good deal later than the first drink (as if they forgot it). When I took my friends empty drink to show them that it was 2/3’s full of ice when we had asked for light ice, the employee said that particular drink wasn’t able to be served with light ice. I replied that the employee should have told us that when we ordered because we might would have changed our order. The employee just stared at me; no apology and no offer for a different drink. The apology would have been sufficient. I was really surprised by the way the employees handled this because Starbucks usually has such good customer service. We will not to return to this location. We prefer the Starbucks on Highway 150, across from the Galleria.
Service: 1
Good morning, my name is Christopher Lee. My daughter and I visited your location and ordered a cappuccino, a Caramel Ribbon Crunch, a Strawberry Refresher, and a cheese danish. Unfortunately, we were unable to access the main lobby because it appears you are undergoing renovations.
When we went to the drive-through, we tried to communicate with the speaker, but there was silence on the intercom. With a car behind us, we decided to go to the front window to place our order. We paid for our food immediately and even gave a $1 tip.
However, the manager or person in charge asked us to circle back around because they couldn’t provide our order at that moment. Instead of handing us our drinks and cheese danish, we were directed to drive all the way around again, wasting another 10 minutes of our time.
This is not the level of service I normally expect at Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Order my usual been there a million times my daughter wanted a summer drink with the Boba. They were out of it so the lady told me that she could make a drink with the Boba in it and I’d say that’s fine. I would like the grande got charged for it and everything When I got to the window, she hand me the smallest cup of just the Boba after she said that she would make my daughter a drink with the Boba in it, and say we had ran out of the summer drinks. She proceeded to argue with me saying I did not order another drink, and I told her that I did that she was the one who suggested this raspberry or strawberry Lemonade refresher to put the Boba in. I even paid for it. I even tipped her and she proceeded to try to hand me a very small cup with probably five Boba balls in it. I told them they can keep it and told them nevermind cause the lady said that she never told me that over the intercom in the drive-through which was a lie and I have a receipt to show where she charged me for the drink. This place is good sometimes but bad most of the time. But my daughter was upset will not go back to this location. Some of the employees seem rude like they do not want to be there and then there are others who are so nice…. I don’t get it DO BETTER
Atmosphere: 1
Food: 5
Service: 1
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5 stars
Starbucks is a regular breakfast stop for breakfast while we are traveling. It's always good.
Atmosphere: 4
Food: 5
Service: 5
Poor service. Good drink.
Great capuqino and very nice service as well
Atmosphere: 5
Food: 5
Service: 5
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