We went through the drive thru around midnight after getting back into town from Dothan, AL from the Peanut Festival. My hubby wanted to try the new steak bites so he made it a combo meal. The steak bites wasn't good at all. Some pieces were hard and the other pieces were chewy. The fries was the best thing. He ordered a Dr Pepper and he didn't drink any til we got home because he already had a soda in his YETI cup. Well, the Dr Peppers syrup needed to be changed out because all he could taste was carbonation. I called the restaurant and of course there wasn't any answer. I called the next day and spoke with the manager on duty and all she said was I'm sorry. I told her about the steak bites meal and told her only 3 pieces had been eaten because it was horrible and asked for my husband's meal to be replaced and she said if you would've called last night, we would've replaced it. I said that's why I'm calling you now because whoever was on duty there last night didn't answer the phone when I tried to call back. I told her I could show her my call log showing I tried to call 3 different times with no answer of their staff and she said I'm sorry but I can't help you since it's the next day. I guess she couldn't comprehend about me calling 3 times the night before after we got home and how my recent call log could prove what I was telling her showing the date & time that I called the restaurant so I basically said to hell with it and decided to let people know about their drive thru service late at night and to make sure you taste everything right down to your soda to make sure it's not just carbonation with a little color of the soda... I only gave 1 stars because I couldn't give a negative star...
Food: 1
Service: 1
Susan Miller
I remember when Arby's was good, went there a couple days ago, will never go back meat was tasteless , sauce's didn't even help. Can't see paying for something with no taste. 🤔
Atmosphere: 4
Food: 1
Service: 5
Anita Johnson-Salter
The cashier, MaryELLA & the manager did a exceptional job . Thank you both !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Potato Cakes
Joe Colon
Good food
Food: 5
Service: 5
Courtney Bell
Yall charge almost 4$ for a large lemonade that’s full of ice barely no lemonade in the cub and yall have the nerve to use these small cups claiming it’s yall large cups should be ashamed
Atmosphere: 1
Food: 1
Service: 1
Kimberly
Ordered a buffalo chicken sandwich and it was SOAKED in buffalo sauce. The bread was so soggy and the chicken tasted old.
Atmosphere: 1
Food: 1
Service: 1
Leon Prater
Great food
Atmosphere: 5
Food: 5
Service: 5
Aerial Payne
Autumn was helpful and efficient. Really appreciate her remembering my condiment order without reminder.
Service: 5
Penny Shelton
It was busy but server was friendly and helpful. The food was great and they had some great offers that made it affordable. Was satisfied.
ANAYIA anayia THANK YOU soooo much. You were the only 1 who took the time to acknowledge me... The young ladiie who looked at me who worked with you didn't say a word smh... Anywho the food was fresh to say the least and Your customer service made this visit worthy. CONTINUE having great customer service it definitely goes far...💙💯😍💙😌
The Crispy Fish Sandwich meal was delicious. Hot, and flavorful. The guy at the window was so friendly. Great visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Crispy Fish Sandwich
Cindy Williams
Food was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Roast Beef
Mona Law
Great fish sandwich
Food: 5
Service: 5
Deandre Davis
The fries are always cold and still like they been sitting or half cooked as with the chicken and I can see if it's not a lot but it's everytime my family will not be eating g there again in that case I might as well cook my food myself those folks don't want no job not serving food like that
We went through the drive thru around midnight after getting back into town from Dothan, AL from the Peanut Festival. My hubby wanted to try the new steak bites so he made it a combo meal. The steak bites wasn't good at all. Some pieces were hard and the other pieces were chewy. The fries was the best thing. He ordered a Dr Pepper and he didn't drink any til we got home because he already had a soda in his YETI cup. Well, the Dr Peppers syrup needed to be changed out because all he could taste was carbonation. I called the restaurant and of course there wasn't any answer. I called the next day and spoke with the manager on duty and all she said was I'm sorry. I told her about the steak bites meal and told her only 3 pieces had been eaten because it was horrible and asked for my husband's meal to be replaced and she said if you would've called last night, we would've replaced it. I said that's why I'm calling you now because whoever was on duty there last night didn't answer the phone when I tried to call back. I told her I could show her my call log showing I tried to call 3 different times with no answer of their staff and she said I'm sorry but I can't help you since it's the next day. I guess she couldn't comprehend about me calling 3 times the night before after we got home and how my recent call log could prove what I was telling her showing the date & time that I called the restaurant so I basically said to hell with it and decided to let people know about their drive thru service late at night and to make sure you taste everything right down to your soda to make sure it's not just carbonation with a little color of the soda... I only gave 1 stars because I couldn't give a negative star...
Food: 1
Service: 1
I remember when Arby's was good, went there a couple days ago, will never go back meat was tasteless , sauce's didn't even help. Can't see paying for something with no taste. 🤔
Atmosphere: 4
Food: 1
Service: 5
The cashier, MaryELLA & the manager did a exceptional job . Thank you both !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Potato Cakes
Good food
Food: 5
Service: 5
Yall charge almost 4$ for a large lemonade that’s full of ice barely no lemonade in the cub and yall have the nerve to use these small cups claiming it’s yall large cups should be ashamed
Atmosphere: 1
Food: 1
Service: 1
Ordered a buffalo chicken sandwich and it was SOAKED in buffalo sauce. The bread was so soggy and the chicken tasted old.
Atmosphere: 1
Food: 1
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
Autumn was helpful and efficient. Really appreciate her remembering my condiment order without reminder.
Service: 5
It was busy but server was friendly and helpful. The food was great and they had some great offers that made it affordable. Was satisfied.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Classic Roast Beef
ANAYIA anayia THANK YOU soooo much. You were the only 1 who took the time to acknowledge me... The young ladiie who looked at me who worked with you didn't say a word smh... Anywho the food was fresh to say the least and Your customer service made this visit worthy. CONTINUE having great customer service it definitely goes far...💙💯😍💙😌
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Absolutely 💯
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip
The Crispy Fish Sandwich meal was delicious. Hot, and flavorful. The guy at the window was so friendly. Great visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Crispy Fish Sandwich
Food was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Roast Beef
Great fish sandwich
Food: 5
Service: 5
The fries are always cold and still like they been sitting or half cooked as with the chicken and I can see if it's not a lot but it's everytime my family will not be eating g there again in that case I might as well cook my food myself those folks don't want no job not serving food like that
Atmosphere: 2
Food: 1
Service: 2
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