Captain D's

1004 E 280 Byp, Phenix City
(334) 298-7333

Recent Reviews

Velma Whitehead

I walked into this restaurant, ran completely by a young African American all male crew, and was immediately greeted by a young man behind the cooking counter preparing food. Although they were busy, he took the time to greet me, making my presence known!! That was magnificent customer service!!! When the cashier came from the back, he immediately greeted me and asked me if I had been waited on!! Another A+!! I was there for a delivery service, and he proceeded to check on the order and notified me that they were completing the order and kept me informed step by step on the completion of the order. I was thoroughly impressed as I witnessed them carrying out out drive thru orders as they attempted to get all orders done, and they were so professional and courteous throughout my time spent there!! At the end of my order, they thanked me for my patience, and I wished them a good night . In unison, they all said, "You too ma'am!!! I walked away with a smile on my face because these young men were running a busy store on a weeknight seamlessly and with a wonderful personality!! Corporate, I hope you are proud of these gentlemen because they represent what this store needs!! I can promise you that I've been here for years, and this is the greatest experience I've had and I even called back to the store that night when my delivery shift was over to express my gratitude to this awesome group of exceptional individuals!!

Atmosphere: 5

Food: 5

Service: 5

Richard Carroll

Best & biggest fish sandwich I've ever had.

Food: 5

Service: 5

Jimmy Casey

Absolutely the same seafood that you get at a high end restaurant, only it served on disposable plates. Super friendly staff at this location. Hard working and proud of their business.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Deluxe Seafood Platter, Hush Puppies, Fried Shrimp

Petey Manx Cat

Nice people.Good food .Okra excellent.However, we ordered fish but got chicken .LOL?

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: 1 Piece Batter Dipped Fish, Coleslaw

Jeffery

I ordered off of Uber Eats and they gave it to a DoorDasher instead. There was a lack of accountability, especially from the manager, who was dismissive. On the app it was stuck on “preparing order”, which leads me to believe they didn’t even do their job on their end to give any status updates on the app. I don’t know because they didn’t give many answers.

Atmosphere: 1

Service: 1

Hester Adamson

At first, I thought they were closed because of no lights on outside. When I mentioned it, there was no thank you or care less. The fries were not fresh and a bit cold.

Atmosphere: 3

Food: 4

Service: 3

Robert Moore

Drive through service. Young lady was very pleasant and food was ready fairly fast. Received order exactly as I requested.Parking: Plenty of parking spots.Wheelchair accessibility: Has ramp to enter building and assigned parking.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: 1 Piece Batter Dipped Fish, Hush Puppies

Garland Parette

Go somewhere else. The place smells like garbage. When an employee was addressed they said "there is nothing we can do about it".

Atmosphere: 1

Food: 2

Service: 2

Latrice Haynes

Food was good as always customer service is great at times it was great this time. But most the time it a line and you will have to wait. But the fresh food makes up for it.

Atmosphere: 3

Food: 4

Service: 4

Karolyn Cruz

I don't know who the lady with the blue hair was at the count today. But she is AMAZING! Everytime I see her rain or shine she is smiling and ready to serve. No bad attitude.

Alex Murphy

I have eaten at this one a dozen or so times because of the location. It is a good place to get fried fish. I know I enjoy the lobster rolls but those aren't on the menu very often. I would eat here again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Loaded Baked Potato

paula peterson

My 3 piece meal was fresh and delicious.Wheelchair accessibility: Yes they do

Recommended dishes: Corn on the Cob, Seafood Feast, Hush Puppies

Kaylia Curlee

We, the Ashe family are very satisfied with the customer service of today from Demetria. She was absolutely very kind and very helpful. She deserves the upmost praise for how well she does her job. There is not many people who puts a smile upon their face and make others feel as though they’re receiving the help they need. Give this woman a raise. Thank you.

Robert Burns

Never got any service left. But I love Capt.Ds.

Atmosphere: 3

Food: 5

Service: 3

John Goodin

It’s one of my favorite restaurants to the point where I go there every Wednesday and Sunday to get a senior discount meal. The only bummer is that I always bump up one of my sides to get a loaded baked potato with with cheese and bacon bits. Only this last Sunday it was only 2 pm and they had already run out of potatoes. A couple of weeks ago after I had already had placed my order they told me they were out of potatoes. Wound up.substituting a double order of French fries instead. The cashiers need to be kept in the loop about being out of menu items as they happen on the fly.

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