Dairy Queen Grill & Chill
11 Ashwood Dr, Phenix City
(334) 291-7803
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11 Ashwood Dr, Phenix City
(334) 291-7803
Found this in my blizzard. Workers did not care.
Atmosphere: 1
Food: 1
Service: 1
Just can't understand them
Tables were all dirty, staff were playing around and yelling at eachother in the back, 16 minutes later we still have our small and medium blizzard. Went to the counter and was told they would make them now. Already served the kettle that came 5 minutes after us. As I am typing this we are still waiting, 5 minutes later.
Atmosphere: 1
Food: 3
Service: 1
Come on, DQ, do better. The cone was stale, and the ice cream wasn't sweet at all. Like it was watered down. It was like a Jason's Deli ice cream cone. Do better, we like coming here!!!
Atmosphere: 4
Food: 1
Service: 4
Ordered 3 #12s 1 combo, 1 sandwich, and one spicy sandwich, and a strawberry milkshake. They repeated the entire order back and was right. But when I received my order it was only 2 sandwiches 1 spicy and one regular and No fries for my combo.
Delicious banana split
Atmosphere: 4
Food: 4
Service: 4
The prices for blizzard minis are wrong on DoorDash. They are almost 7$ for a mini. When on the Dairy Queen app they are $3.99.
Atmosphere: 5
Food: 5
Service: 3
How can you charge 5 dollars for a chocolate milk shake that just chocolate syrup on vanilla ice cream
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Cookie
This is a great Dairy Queen! Courteous, friendly customer service, and the food was hot and delicious!
Atmosphere: 5
Food: 5
Service: 5
My daughter loves coming to DQ for a treat and I love taking her every now and then. The family that runs the restaurant does a fabulous job. They are always so kind to us and are so quick getting out our food dine-in and drive thru. Thanks for being so great DQ team!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The people who work here are very nice during lunch hours. I have come here often and they have an unbeatable deal for lunch. Combined with the service from a fast food place. EG they will bring the food to you once ready if dine in and will offer to make your ice cream after you eat instead of letting it melt.
Atmosphere: 5
Food: 5
Service: 5
We love stopping in for a quick treat... always top quality 👌
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge
Horrible service. Is this really fast food when I get to the drive thru speaker staff said "be right with you" 15 minutes later someone says "how may I help you." 1 medium shake cool whip, 1 small no cool whip and 1 medium cone. He said 1 medium no cool whip, 1 small cool whip and 1 large cone.
Maybe a good area for implementing AI to take the order.
Atmosphere: 4
Food: 4
Service: 1
Food is great, and customer service friendly, highly recommended!!
Atmosphere: 5
Food: 5
Service: 5
The food (cheeseburgers, Fries, and blizzards) was good. The service was great and friendly. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger
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