I used to love to stop by after work, but I don’t think I’ll be returning. It’s been quite some time since I’ve been here because we had relocated, so when we moved back I couldn’t wait to stop in. The food wasn’t bad, but the service was horrible! The guy taking our order was rude and not just to us. It seemed like every customer that walked in was just wasting his time and he made sure to make it obvious. If he doesn’t like his job, maybe he shouldn’t be there. Some people are just not made for customer service and he is definitely one of them. I get that everyone has bad days, but don’t take it out on the customers. Remember, they are the ones paying your bills!
Atmosphere: 1
Food: 3
Service: 1
Trayvon Grant
Best wings in Phenix City! Best Customer Service! Not a long wait at either!
Atmosphere: 5
Food: 5
Service: 5
Travis Brown
Food was shity and cold
Atmosphere: 1
Food: 1
Service: 2
Italia Raven
I came to the restaurant today approximately at 6:00 PM the food was horrible the service was horrible some cheesesteak was packed with saturated with grease french fries with pack down with grease they didn’t get the french fries another drain time to french fries with soggy greasy and mushy I didn’t ask for greasy mash petals from that they need to be shut down I’m gonna call the health department and cockroaches in my food cockroach
Atmosphere: 1
Food: 1
Service: 1
C JOHNSON
The Best Hot wings place in phenix city Al. The food is cook to perfection. A family own business that the community loves dearly. This place been here for over 15+years which they kept its original tradition in foods. I highly recommend HotWings Express to everyone and new generation to come
Atmosphere: 5
Food: 5
Service: 5
Juan
I've been coming here for over 20 years. With the original owner in charge, the food is always delicious, the service always speedy and professional, and the atmosphere simple, yet peaceful. At present time, the egg rolls are not available. I highly recommend the hot wings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Fried Rice, Sauce
Mary Davis
"NEW management" and menu..I ordered the wings with drink and rice combo, great value and ? DELICIOUS, the sauce is poping..zesty, Spicy "uniquely"good. Fried rice full of flavor..fast and friendly
Ordered bbq wings. Got mild. Ordered Lemon Pepper Wings... they weren't even tossed in it. It was just sprinkled ontop. Got none of the fries that were ordered. Ordered a corn dog with French fries and the corn dog came burnt with some type of hushpuppies that were burnt too. Wings were WAY too overcooked. This used to be my favorite wing place. Everything was bad
When I was vacationing in Georgia I went to hot wings express. I love their wings! I like them extra crispy but not over cooked. These were made perfectly the way I like them. They had alot of different homemade sauces I was able to try as well. It's hard to say which one I liked the best since I loved them all! I actually went back twice while I was vacationing that week. The service was amazing. I highly recommend !!
Parking: Love the fact that I did not have to worry about finding a parking spot.
Kid-friendliness: They do have a kids available for people with children.
Wheelchair accessibility: I did notice was available but did not need it for myself.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Medium Fries
Molly Cook
Great people and great food!! Life wouldn’t be the same without the egg rolls. Definitely a place worth trying and going back to.
Atmosphere: 5
Food: 5
Service: 5
Maya Blackburn
Literally the best customer service and delicious wings! So good, highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Michael Gomillion
Best wing spot I know! great service the people are kind and gentle. Come here if you want high quality fries and wings.
Atmosphere: 5
Food: 5
Service: 5
Ashely T
I have loved this place for years always Been my go to place for my wings.I love mama's egg rolls. I work in the food business. So I totally understand their policies. That's why I still came and got my egg rolls I was speaking with the owner.And I stated that I was told on the phone. That my egg rolls were a no drop policy until I got there.Which that's what it is, okay? That's why I still came. But the young lady heard me speaking with the owner an told me. That's not what she said. I stated it was, and she yelled told me to get over myself and walked off. Never said anything to her, but that's what was told to me on the phone. Never got an attitude or anything. I just really didn't appreciate the comment even they she said she was having A bad day, we all do, but that should not be took out on me. The owner did apologize but I don't think I will be going back. I just have to do without my favorite egg rolls sad day for me But on another note the food is great give it a try
I used to love to stop by after work, but I don’t think I’ll be returning. It’s been quite some time since I’ve been here because we had relocated, so when we moved back I couldn’t wait to stop in. The food wasn’t bad, but the service was horrible! The guy taking our order was rude and not just to us. It seemed like every customer that walked in was just wasting his time and he made sure to make it obvious. If he doesn’t like his job, maybe he shouldn’t be there. Some people are just not made for customer service and he is definitely one of them.
I get that everyone has bad days, but don’t take it out on the customers. Remember, they are the ones paying your bills!
Atmosphere: 1
Food: 3
Service: 1
Best wings in Phenix City! Best Customer Service! Not a long wait at either!
Atmosphere: 5
Food: 5
Service: 5
Food was shity and cold
Atmosphere: 1
Food: 1
Service: 2
I came to the restaurant today approximately at 6:00 PM the food was horrible the service was horrible some cheesesteak was packed with saturated with grease french fries with pack down with grease they didn’t get the french fries another drain time to french fries with soggy greasy and mushy I didn’t ask for greasy mash petals from that they need to be shut down I’m gonna call the health department and cockroaches in my food cockroach
Atmosphere: 1
Food: 1
Service: 1
The Best Hot wings place in phenix city Al. The food is cook to perfection. A family own business that the community loves dearly. This place been here for over 15+years which they kept its original tradition in foods. I highly recommend HotWings Express to everyone and new generation to come
Atmosphere: 5
Food: 5
Service: 5
I've been coming here for over 20 years. With the original owner in charge, the food is always delicious, the service always speedy and professional, and the atmosphere simple, yet peaceful. At present time, the egg rolls are not available. I highly recommend the hot wings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Fried Rice, Sauce
"NEW management" and menu..I ordered the wings with drink and rice combo, great value and ? DELICIOUS, the sauce is poping..zesty, Spicy "uniquely"good. Fried rice full of flavor..fast and friendly
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Mild, Shrimp Fried Rice, Chicken Wings, Sauce
Ordered bbq wings. Got mild. Ordered Lemon Pepper Wings... they weren't even tossed in it. It was just sprinkled ontop. Got none of the fries that were ordered. Ordered a corn dog with French fries and the corn dog came burnt with some type of hushpuppies that were burnt too. Wings were WAY too overcooked. This used to be my favorite wing place. Everything was bad
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Hush Puppies, Corndog, Chicken Wings
Not the biggest or fanciest by any means, but the food is amazing and the staff is always friendly. Best egg rolls in town!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Egg Roll, Shrimp Fried Rice, Mama's Egg Roll
This is the only place we will get wings in the area! Gabby and Kurtis are amazing and the food is delicious. Love the pretzels too.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
When I was vacationing in Georgia I went to hot wings express. I love their wings! I like them extra crispy but not over cooked. These were made perfectly the way I like them. They had alot of different homemade sauces I was able to try as well. It's hard to say which one I liked the best since I loved them all! I actually went back twice while I was vacationing that week. The service was amazing. I highly recommend !!
Parking: Love the fact that I did not have to worry about finding a parking spot.
Kid-friendliness: They do have a kids available for people with children.
Wheelchair accessibility: I did notice was available but did not need it for myself.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Medium Fries
Great people and great food!! Life wouldn’t be the same without the egg rolls. Definitely a place worth trying and going back to.
Atmosphere: 5
Food: 5
Service: 5
Literally the best customer service and delicious wings! So good, highly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Best wing spot I know! great service the people are kind and gentle. Come here if you want high quality fries and wings.
Atmosphere: 5
Food: 5
Service: 5
I have loved this place for years always Been my go to place for my wings.I love mama's egg rolls. I work in the food business. So I totally understand their policies. That's why I still came and got my egg rolls I was speaking with the owner.And I stated that I was told on the phone. That my egg rolls were a no drop policy until I got there.Which that's what it is, okay? That's why I still came. But the young lady heard me speaking with the owner an told me. That's not what she said. I stated it was, and she yelled told me to get over myself and walked off. Never said anything to her, but that's what was told to me on the phone. Never got an attitude or anything. I just really didn't appreciate the comment even they she said she was having A bad day, we all do, but that should not be took out on me. The owner did apologize but I don't think I will be going back. I just have to do without my favorite egg rolls sad day for me But on another note the food is great give it a try
Food: 5
Service: 1
Recommended dishes: Egg Roll
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