May possibly be the worst front counter cashier I've seen at any store ever. Completely ignored me as if I wasn't there (I was the only one at the counter) drive thru had to come assist me while she stood there
Gary Dokken
I love there big Jack
Zac Fincher
Food is pretty good. For the love of God quit making me pull forward when no one is behind me, especially in the rain. An extra 30 seconds isn't gonna kill your timer.
Hester Adamson
I wanted to sit down and eat, but it was so cold inside that I was shaking.
maria van
The chicken strips and green beans were great. Both perfectly seasoned.
David Padgett
Love this place
Angie Blandin
They should have put 0 here the service was horrible and you could hear the manager and employees arguing through the drive-thru.
Albert Algood
First time in a Jack's Family Restaurant, and won't be my last. Had a double cheeseburger meal with crinkle fries and a coke. Very tasty burger and fries were crispy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burgers
Michael Samaras
I don't know what all of these one star reviews are on about, so let me tell you something about my average experience here at Jack's.
My wife and I come here probably two to three times a week because the food is delicious, the portions are amazing, and the prices are unbeatable. I've never spent more than $15 here for two people, which is insane in this economy. The staff has never been anything less than friendly, and as someone who hates being in public, the restaurant feels safe and welcoming.
It's a good place with good food. Stop being so uptight about it.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Webster
Horrible review after horrible review ... for MONTHS on end. Yet the owner replies "we're so sorry go complain online"??? Really? Why doesn't the OWNER do something about the poor service, wrong orders, and bad attitudes of employees even so-called managers? Just DO SOMETHING. I'm not going to "tellittojacks"
The hiring manager here is a joke! My minor daughter had an interview with him almost 2 weeks ago and for the last week, they have been giving my daughter the run around. She followed up last Friday and was told to call back on Monday. Monday came and he told her to call back on Tuesday. Tuesday came and was told to call back on Wednesday. At that point I told her to stop calling!! He has a copy of her driver's license and social security card for what reason I'm not sure. Between my husband and I, we have gone up there a few times this week to speak with him to see why he needed copies of her personal information if she didn't get the job. Each time, we were told he's not there. I'm not upset she didn't get the job, but I'm not happy about him giving her the run around and having copies of her personal information, and she's not an employee!
Sandra Danforth
We waited for an hour and had to leave with out ordering, very slow. I think it was due to the races that were going on that weekend. 😕
Atmosphere: 1
Food: 1
Service: 1
Sherri Bolen
Stopped by yesterday evening and the gentleman whom took our order was phenomenal! Shawn was the most polite person and the food was top notch! Love us some Jack's. The BLT is the best!
Atmosphere: 5
Food: 5
Service: 5
Terry Hilton
Restaurant was clean. Service was good. Food was great.
May possibly be the worst front counter cashier I've seen at any store ever. Completely ignored me as if I wasn't there (I was the only one at the counter) drive thru had to come assist me while she stood there
I love there big Jack
Food is pretty good. For the love of God quit making me pull forward when no one is behind me, especially in the rain. An extra 30 seconds isn't gonna kill your timer.
I wanted to sit down and eat, but it was so cold inside that I was shaking.
The chicken strips and green beans were great. Both perfectly seasoned.
Love this place
They should have put 0 here the service was horrible and you could hear the manager and employees arguing through the drive-thru.
First time in a Jack's Family Restaurant, and won't be my last. Had a double cheeseburger meal with crinkle fries and a coke. Very tasty burger and fries were crispy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burgers
I don't know what all of these one star reviews are on about, so let me tell you something about my average experience here at Jack's.
My wife and I come here probably two to three times a week because the food is delicious, the portions are amazing, and the prices are unbeatable. I've never spent more than $15 here for two people, which is insane in this economy. The staff has never been anything less than friendly, and as someone who hates being in public, the restaurant feels safe and welcoming.
It's a good place with good food. Stop being so uptight about it.
Atmosphere: 5
Food: 5
Service: 5
Horrible review after horrible review ... for MONTHS on end. Yet the owner replies "we're so sorry go complain online"??? Really? Why doesn't the OWNER do something about the poor service, wrong orders, and bad attitudes of employees even so-called managers?
Just DO SOMETHING. I'm not going to "tellittojacks"
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The hiring manager here is a joke! My minor daughter had an interview with him almost 2 weeks ago and for the last week, they have been giving my daughter the run around. She followed up last Friday and was told to call back on Monday. Monday came and he told her to call back on Tuesday. Tuesday came and was told to call back on Wednesday. At that point I told her to stop calling!! He has a copy of her driver's license and social security card for what reason I'm not sure. Between my husband and I, we have gone up there a few times this week to speak with him to see why he needed copies of her personal information if she didn't get the job. Each time, we were told he's not there. I'm not upset she didn't get the job, but I'm not happy about him giving her the run around and having copies of her personal information, and she's not an employee!
We waited for an hour and had to leave with out ordering, very slow. I think it was due to the races that were going on that weekend. 😕
Atmosphere: 1
Food: 1
Service: 1
Stopped by yesterday evening and the gentleman whom took our order was phenomenal! Shawn was the most polite person and the food was top notch! Love us some Jack's. The BLT is the best!
Atmosphere: 5
Food: 5
Service: 5
Restaurant was clean. Service was good. Food was great.
Atmosphere: 5
Food: 5
Service: 5
there was literally a bug in my food..
Food: 1
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