KFC
601 13th St, Phenix City
(334) 298-2918
Recent Reviews
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Only KFC that eat at! Food is always hot.
Atmosphere: 4
Food: 5
Service: 4
My twins wanted fried chicken and biscuits and this is their go to place. Thank you for being so friendly. My son has a service dog and you made both feel welcome.
Atmosphere: 5
Food: 5
Service: 5
The food was fine nothing special
Atmosphere: 3
Food: 4
Service: 4
Hot wings are not fresh and refried. Last 3 visits!
It's a shame James is so unhappy he didn't miss any chance he had to ruin customers day with his rudeness and attitude, the place was dirty and food not good. Y'all please go somewhere else
Atmosphere: 1
Food: 1
Service: 1
Terrible fries and wedges. Old. Soggy. Chewy. Why serve nasty fries and wedges.?? Chicken and biscuits were good.
Atmosphere: 4
Food: 2
Service: 4
Came here after a 12 hour work shift. 7:21pm to be exact. Spent $31.25 on some bullshit. The only thing that was good was my chicken sandwich extra pickles. Honey bbq wings not fresh. The wings are KFC's spicy hot wings they just toss em in honey bbq sauce. Potato wedges are a joke. No potatoes all wedges, hard enough to use as a door wedge! Mini apple pies were hard and cold like they just took them out of the freezer and said here U go! Sweet tea tasted old and watered down. Customer service was lacking. Only saving grace was the chicken sandwich. I've never had this problem during lunch. Night shift is giving this location a bad name.
Atmosphere: 1
Food: 1
Service: 1
I ordered a breast and the wedges....the wedges were old cold dry and hard..smh!!.. but my breast was ok
Atmosphere: 5
Food: 3
Service: 5
I don’t usually complain but the food tasted like it was yesterday’s leftovers and my card was double charged. Do not recommend and will never go back
Atmosphere: 1
Food: 1
Service: 1
I always get 5 pieces dark original and last 3 times when I pick up a leg the chicken is very dark, and grease just drips off your hands manager miss Tina is very nice and good customer service but food not so good I don't go by there anymore was going every week
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Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
I had hair in my coleslaw, my gravy had dark brown lumpy spots in it, my potatoes were off and my piece of chicken was rubbery. I was jiped a biscuit too. I wrote customer and only got half my money back after I was told I'd be refunded the whole amount. Don't go there and waste your money.
Atmosphere: 2
Food: 1
Service: 2
Great staff.
Atmosphere: 5
Food: 5
Service: 5
This location gave my food away
This is a drive-thru only restaurant. If you go in the lobby you will be ignored by the employees.
Atmosphere: 1
Food: 3
Service: 1
It's not the same
Atmosphere: 3
Food: 2
Service: 4
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