Marco's Pizza
3462 Crosswinds Rd Suite J, Phenix City
(334) 408-4030
Recent Reviews
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So delicious
Food: 5
Recommended dishes: Pizza Melt, Chicken Wings
Their salad and pizza ingredients are always so fresh. The pizza is always cheesy enough that I don't have to ask for extra. It's also a melty mozzarella instead of the stiff stuff. I live on the West Coast now, and this is my go-to for pizza and salads when I'm in town. The staff is as friendly as I remember. I'll be going back tonight for a salad!
Atmosphere: 4
Food: 5
Service: 5
Second time in a row my food has been delivered almost 2 hours after I’ve ordered. First time I called the store and the lady said she’d call me back. I waited 30 mins and never got a call. I called back and she said “oh he’s by an accident he’ll be there soon”. “Soon” was an hour and a half after my order time. Second time I ordered my wife called an hour and 15 after ordered. Sh asked for tracking on the order and he immediately said “she’s out with your order now. She has 8 orders” my wife asked how did he know which order she was referring to—she’s never called Marcos so her number isn’t linked to any account. He wasn’t paying attention and repeated himself again. 25 mins later I get a call asking what type of 2L replacement would I like. No one was ever out with my order. Ordered at 7:21, received my order almost 2 mins shy of 9p. Cold pizza. Maybe times have changed from when I was the 17 yr old girl that worked at Marcos over a decade ago—but we use to call our customers when we were running behind, especially THAT behind
Atmosphere: 3
Food: 3
Service: 2
Fast service
Atmosphere: 5
Food: 5
Service: 5
Nice place to grab a bite. Food was fresh and staff was very nice.
Atmosphere: 5
Food: 5
Service: 5
This place was very nice great customer service amazing food one of the employees Masiyah was very kind and helpful 10/10 would definitely recommend
Atmosphere: 5
Food: 5
Service: 5
They don’t answer their phones and they don’t bring your food but takes your money. Not doing it again
Atmosphere: 1
Food: 5
Service: 1
Was supposed to have a delivery at 11:45 for pizza. It is now 12:23 and all we can be told is "ma'am the delivery driver is out on several orders right now, he will be there shortly." Poor customer service
UPDATE: After reaching out via twitter, they replied with the following message: "Hi, Hayley. We've escalated this to the appropriate parties for follow-up. Someone will be reaching out." This was three months ago. It's sad at how customer service can be.
Atmosphere: 1
Food: 1
Service: 1
Excellent employee customer service and clean environment. Pizza was cooked and prepared perfectly
Atmosphere: 4
Food: 4
Service: 5
Best pizza I have ever had. Best ingredients best pizza. Marcos is doing right. Friendly staff to top it off.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went to get pizza and the open signs were on and it was 10pm say they close at 11pm.Seen this was already a problem with someone else.
Was supposed to have a delivery at 11:45 for pizza. It is now 12:23 and all we can be told is "ma'am the delivery driver is out on several orders right now, he will be there shortly." Poor customer
Atmosphere: 1
Food: 1
Service: 1
Called on 2/25/24 at 10pm to order pizza and store is closed , even though it says they are open till 11pm
Always good. This is our favorite pizza place.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Wings, Chicken Dippers
That made my pizza address the way I advise them to do I I love
Atmosphere: 5
Food: 4
Service: 5
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