McDonald's

1801 Stadium Dr, Phenix City
(334) 297-1112

Recent Reviews

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Michelle P

Never have the order right

Atmosphere: 1

Food: 1

Service: 1

Nicole Spencer

Came thru the drive thru the lady was pretty yelling at me. I ordered two cheese burgers no onions and bbq sauce. It's on my receipt but no bbq sauce in the bag kind of mad they still forgetting stuff we ordered. Food was also cold not good at all.

Atmosphere: 2

Food: 3

Service: 2

Sylvia Lawson

I was missing items for the second time. This is horrible service and I will not be ordering from this McDonald's again. I'm very disappointed.

Service: 1

Brianna Lowery

The customers service at this store is ridiculous. As a fellow fast food worker I get having a bad day but NEVER take it out on your customers. My husband and I came in today to get food. We got pulled up which I get it if something there’s to be dropped etc.. but they forgot to give us our drinks. We went in with our receipt and the girl at the front counter was extremely rude. It took us getting the manger involved in order to be able to get our drinks. I lost likely will not be coming back to this location. As my experience with as absolutely horrible

Atmosphere: 1

Food: 1

Service: 1

Ashley Brown

Last visit, it was overly salty burgers and cold fries. This time, both the fries were undercooked, greasy, limp, like no crisp whatsoever. Despite that, I appreciate the fellow in the window who pleasantly replaced the fries. I could tell he may have been frustrated from people complaining about them.

Atmosphere: 5

Food: 2

Service: 5

Recommended dishes: Big Mac, French Fries, Cheeseburger

milky

Very unprofessional management. Food always wrong and male manager was very rude and hypocritical.

Atmosphere: 1

Food: 1

Service: 1

Maria Hoyne

Have you pull up to Mobil order spot and youwait

Atmosphere: 2

Service: 2

Judy Shellhouse Hargrove

I went in with a special order and Kevin exceeded my expectations. Not only was my hamburger size Big Mac delicious, I was impressed with how Kevin listened to me and met my needs. He was also doing a wonderful job training someone. All the food was served hot and the fries were great. I highly recommend this location.

Karen Martinez

Fast food orders get really sloppy or missung stuff all the time but my daughters went and picked up an order and everything was so neat and whoever made my filet o fish extra tartar sauce sandwich made it so presentable! Great job!!! Friday 12/13/24 around 7 pm.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Filet-O-Fish, Cheeseburger

liz rodriguez

Never usually have a problem with them but the food was lukewarm at best when I got home (3 min away) and my burger looked like this

Atmosphere: 5

Food: 1

Service: 5

Yenyen Yang

They treated me well. Food was made for me, hot and fresh even after I came home to eat 15mins later. Thank you.

Kid-friendliness: I dunno...it was near closing...I'm sure it ...I dunno

Wheelchair accessibility: Yes, this a modern building

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Double Quarter Pounder with Cheese

Fina Fina

Only eat there in an emergency when there is no other option. Service horrible. Cashiers on the food giving the food should be terminated immediately.

Atmosphere: 1

Food: 1

Service: 1

amanda jones

Best experience at this location and order was correct!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Cheeseburger

Dwayne Jackson

Drive-thru service is seriously slow and unorganized.

Service: 1

Kandra Laird

Very disappointed went inside to order waited over 20 mins at the counter for them to just continue to ignore me standing there I finally place my order and there was a Bug in each of my ice coffees.

Atmosphere: 1

Food: 1

Service: 1

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