McDonald's
1801 Stadium Dr, Phenix City
(334) 297-1112
Recent Reviews
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Need new employees and managers. Employees don’t care and can’t even take orders correctly, don’t want to be there and managers have the same mind set.
Atmosphere: 1
Food: 1
Service: 1
Sent my friend to pick me up a big breakfast meal this morning around 6:40am just for my food to get here and not be nearly hot which kinda sound impossible due to them just opening early morning. I ate my hash brown first which wasn’t hot at all then my eggs and sausage together. Broke off a piece of biscuit for it to be dry and tough. I then realized what I missing which was my pancakes and that’s horrible because that’s the main thing that comes with this breakfast even without getting big breakfast. Yes I was pissed because its simple mistakes people make by moving to fast. Neither did they put syrup in the bag. No one wants to spend money for a half ass job yall do. I’ve tried calling several times just got to machine to say mailbox is too full and try again later.
Food: 1
Service: 1
Just don't like the food it's not healthy
Atmosphere: 1
Food: 1
Service: 1
I went thru the drive-thru yesterday and the line was almost to the road but it moved QUICK. The lady taking orders/payment was Amazing. Super fun and cheery but still aware of the line. I wish I would have seen her name tag, best service I've had in a while.
Atmosphere: 5
Food: 3
Service: 5
No toilet paper, no soap, no sanitizer, mess in the restroom. Unreasonably long wait time for the order despite the restaurant operating at only 10% capacity, which contradicts the establishment's stated principles.
Atmosphere: 1
Food: 3
Service: 1
I had the best experience tonight and by far my food and drink kinifah is the best she works her butt off and makes the best drinks!
Atmosphere: 5
Food: 3
Service: 5
The employees are rude at this location, I will drive all the way to Columbus from now on
First McDonalds worker to ever be that kind. Had extra requests and she did everything with a smile on her face. Not sure of the girls name but she was really kind!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Never have the order right
Atmosphere: 1
Food: 1
Service: 1
Came thru the drive thru the lady was pretty yelling at me. I ordered two cheese burgers no onions and bbq sauce. It's on my receipt but no bbq sauce in the bag kind of mad they still forgetting stuff we ordered. Food was also cold not good at all.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
I was missing items for the second time. This is horrible service and I will not be ordering from this McDonald's again. I'm very disappointed.
Service: 1
The customers service at this store is ridiculous. As a fellow fast food worker I get having a bad day but NEVER take it out on your customers. My husband and I came in today to get food. We got pulled up which I get it if something there’s to be dropped etc.. but they forgot to give us our drinks. We went in with our receipt and the girl at the front counter was extremely rude. It took us getting the manger involved in order to be able to get our drinks. I lost likely will not be coming back to this location. As my experience with as absolutely horrible
Atmosphere: 1
Food: 1
Service: 1
Last visit, it was overly salty burgers and cold fries. This time, both the fries were undercooked, greasy, limp, like no crisp whatsoever. Despite that, I appreciate the fellow in the window who pleasantly replaced the fries. I could tell he may have been frustrated from people complaining about them.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Big Mac, French Fries, Cheeseburger
Very unprofessional management. Food always wrong and male manager was very rude and hypocritical.
Atmosphere: 1
Food: 1
Service: 1
Have you pull up to Mobil order spot and youwait
Atmosphere: 2
Service: 2
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