McDonald's

3915-a US-80, Phenix City
(334) 664-0064

Recent Reviews

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Shirley Headrick

The food is usually good, but is inconsistent and it's getting more expensive. Sometimes the burgers are dry, the fried chicken in the breakfast sandwiches are rubbery and gross with somethingslimey in the middle (that happens so often I no longer order it). I do like some of the meal deals or specials they run. The coffee options are good.

Atmosphere: 4

Food: 4

Service: 4

Joshua Thomas

Sorry ass McDonald’s why does it take y’all more than 2 mins to make a frappe

Linda Martin

My dogs love to go to McDonalds for an ice cream cones. WHY is it so difficult to put the machine together that makes cones. I hate it. They are super lazy I guess.

Alexia Tice

We just pulled a a used glove out of our bag

kathy gary

Last night about 9:00 came by, ordered quarter pound w cheese. The service was so bad, first she did not want to give me a reciept, got to next window the guy gave me someone else order. Person in car in front of me got my order. Then instead of cooking me a new order they gave me food already laying around. I had to ask for straw, napkins my drink. Bad SERVICE 4 PEOPLE THERE, did not know what they were doing...I will not be coming back! Manager do something I CAN NOT BE THE ONLY ONE this happens to.....

Justin G

The slowest people in the world

Atmosphere: 3

Food: 5

Service: 1

doug parkman

My order on the app was finw...4 people had questions or problems about their orders but no worker would acknowledge them

Atmosphere: 2

Food: 5

Service: 3

Emma Johnson

Never go here

Atmosphere: 1

Food: 1

Service: 1

Riley Tibbitt

My boyfriend and I used the app to order, get to the drive thru and were told the system is down. We explained we ordered on the app and it’s processed and we were REFUSED service. I had to go inside because the app switched it to inside pick up after we gave the cashier the code. It then took another FIFTEEEN minutes to get our food (the Mobil order had been placed 10 minutes ago at this rate) this isn’t the first time this McDonald’s has had horrible service.

Justin Myers

This is by far the slowest fast food restaurant I have ever been to

Atmosphere: 4

Food: 4

Service: 1

Danielle Mcfarland

Ordered two chicken biscuits only to find two sausage egg McMuffin’s nowhere close to my order and all the manager could say was mistakes happen. They always makes mistakes I hadn’t been there in years because of their nasty attitude and the one day I decided to give them another try this happens their customer service SUCKS and they never have to worry about my business or dollars again I’ll frive out of my way next time

Shannon Peters

Drive thru communication was met with food was unavailable at that time
Not sure if the worker knew to offer something or she just didn't mind us leaving without

Parking: if it is busy in the driveway thru lane , then you are also blocking people in a parking space that is located inside

Kid-friendliness: I do see children playing there

Wheelchair accessibility: yes
wheelchair accessible
and bathroom as well
but still a bit smaller than there places

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Sausage Mcmuffin, Sausage Biscuit, Double Cheeseburger

Tomas Vazquez

The lady that is built like Captain Dubois(didn’t have her uniform on), needs to be fired. Racist and rude as soon as we got there. Place needs to be shut down. Go to Zaxbys instead.

Food: 1

Wayne Erdman

This is quite possibly the worst McDonald's I have ever visited. The staff appears to go out of their way to find the lowest quality of not only human beings but workers as well. This situation is, of course, a testament to the management, which could at best be described as bottom-tier.

McDonald's doesn't have the best reputation, but this particular franchise effectively makes the entire McDonald's brand look even worse in almost every way possible.

If you're considering visiting this location, I would advise that as long as you don't expect your order to be correct, your food to be warm, management to fulfill their duties, or employees to be mildly professional, you should be fine. Just manage your expectations: set the bar low, and you'll do okay here.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: French Fries, Cheeseburger

Jenny Aguilar

The worst McDonald's I been to I always get sick here an fries r always cold

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Double Cheeseburger

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