Popeyes Louisiana Kitchen

3540 US-280 431 N, Phenix City
(334) 408-4833

Recent Reviews

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Pooka Jay

If you want good food you can go a lot of places for that but if you want good service go to Popeyes for both..... Miss.NARVECHIA is is the best hostess I've ever had at the drive-thru window she is very friendly makes you feel welcome she makes you laugh !!!! with a positive attitude to brighten your day!!!!

Atmosphere: 5

Food: 4

Service: 5

Misty Turnbull

It sucks

Brenda Perryman

I went through the drive-thru.

Atmosphere: 2

Food: 3

Service: 2

Polly Rice

The food was warm, not hot. They were shorthanded. The drink machine out front is still broken and the one in the back is flat. The man working the register threw the fries back in the fry bin when he got our order wrong and had quite an attitude with me about the drink machines. The woman monitoring the fry Bonn was eating the fries as she packaged up food. The wait was long.

Atmosphere: 4

Food: 4

Service: 2

cynthia vargas

We stopped by on a Friday evening. The manager was super attentive and even brought out our food. Everything was fresh and the service was great.

Atmosphere: 5

Food: 5

Service: 5

charles slane

Food taste old

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Spicy Chicken

Jennifer Mayo

As soon as we walked in we were greeted by the most friendly ladies, they were genuinely happy to see us! And they were very patient with us deciding what to order. The food was fresh, juicy and delicious! Thank you ladies for a wonderful lunch. We’ll be back!

Atmosphere: 5

Food: 5

Service: 5

Lloyd Reese

Wings are amazing

Atmosphere: 5

Food: 5

Service: 5

Ruthie Dickey

Waited 10minutes at the drive thru before being waited on

Atmosphere: 2

Food: 2

Service: 1

Wellnesshub

Want to thank nank for her great service, made sure to grab her name. they were fast and the food was well.

Atmosphere: 5

Food: 5

Service: 5

Arianna Powell

Food was good and came back for more. Customer service from nank was top tier and appreciated her patience and kindness

Atmosphere: 5

Food: 5

Service: 5

Michael Floyd

The lady at the drive-thru was very nice. The only complaint I have is their prices, but everything has gone up lately.

Atmosphere: 4

Food: 4

Service: 5

karla hernandez

I order date July 10,2025 my chicken was raw! I waited over 30 minutes for a 8 piece chicken and fries. Customer service was 10/10 but the food was Uncooked

Atmosphere: 3

Food: 1

Service: 5

gloria whitaker

Might as well use the drive thru, seem they get priority.

Atmosphere: 3

Food: 5

Service: 1

Jasmine Garcia

7/4/25 pretending to be closed at 9:30 pm after I placed an online order and paid! We saw employees inside walking around through the drive thru window. They would not answer the phone or come to the speaker. Seemed like they all moved their cars to the church parking lot and turned off all the lights.

The Hwy 80 location was awesome and took our order instead! Shoutout to the AM working that night at the 80 location.

Atmosphere: 1

Food: 1

Service: 1

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