Popeyes Louisiana Kitchen

3540 US-280 431 N, Phenix City
(334) 408-4833

Recent Reviews

Dwayne C

Out of wings and chicken for sandwiches often. They will tell you it is frozen. Weird smell inside.

Atmosphere: 2

Food: 5

Service: 1

Jeremiah Foster

Last night me and my mama came here at 10:00pm The Wings Was Cold & Lemonade Was So Water I Felt Like That Gave Me What They Was Finna Thro Away. I Call The Mangers This Morning & She Replaced Everything & Her Name Was Treasure (The Morning Manger) She Was So Sweet. But Night Shift Need To Get It Together

S. Faye Ingram

Fish was freshly cooked good n hot, but, fries were nit

R.C.

I know it's Popeyes but is the food supposed to make you sick? Is the cashier supposed to be angry and downright nasty when you ask for more ice? It happened twice. I give two changes and never return. There's a lot better food options than this place.

Atmosphere: 1

Food: 1

Service: 1

Doc Mac

Popeyes has been open for a whole hour.Why does the sweet tea taste like mold?Why is the chicken tenders a solid piece of rubber?Why are the fries soggy and cold, straight from the drive thru window?Why did I pay $30 for food I just literally threw away.Doing a charge back on my credit card.

Atmosphere: 3

Food: 1

Service: 3

william propst

Fish sandwich was really good for fast food.

Food: 5

Service: 5

Ciji Sabo

I should have followed my gut instinct and left when the staff member asked me to hold on while she finished a personal conversation. She then took my order but asked me to repeat it, as she was still interacting with her colleague. I was informed that there would be a five minute wait because fillets were still cooking. No problem. When my food arrived, it was hot, but the breading was a little spongy and doughy. I was ravenous, so I ate it anyway. Four hours later, I spent the rest of the night violently vomiting and the next day too nauseated to eat. Careless service and careless food preparation.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Spicy Chicken Sandwich

Brielle Monroe

Terrible service! They asked us to pull up to the front of the building even though nobody was behind us. Saw multiple people get their orders but we didn’t. Had to go inside to ask for our food just to be told they forgot about it!!! We told them we had been waiting for at least 30 minutes and they said we were lieing!!! But y’all haven’t even cooked our food. I will never go to pop eyes again. All of the locations in this area have very poor customer service.UpdateBit into the chicken and it was not done!

Atmosphere: 1

Food: 1

Service: 1

James B

Ordered two meals. Uber driver calls and they don't have the sides I wanted. So I asked for whatever they had left. Uber driver shows up with only half my order. So 35 bucks for a 4 piece chicken meal. I won't be going here again for awhile. Lucky their is a chik fil a across the street who never messes an order up.

Atmosphere: 4

Food: 4

Service: 2

Marie S.

This Popeyes should be closed. They are rude don't answer the phone so when you call to tell them they messed up your order and try to get it corrected they pick up and hang up in your face the mailbox is full so you either have to go back or just deal with whatever they give you. Absolute worst experience with this chain.

Matthew Smith

If you could only get everything you paid for.

Food: 3

Service: 2

Niellareen Macha

Drive thru service suck!I went to drive thru and the guy who taking order tell me to give him one second and never take my order.. he keep taking order to the other side and he forgot to take mine waiting for 15 minutes and still didnt take my order.

Atmosphere: 2

Food: 1

Service: 1

HunMakTyTy Family

Asked to pull around to the door waited 20 minutes and then had to go back through the drive through to get my

Atmosphere: 1

Food: 4

Service: 1

barry oswalt

Wait to order over 15 minutes, out of red beans and rice, only 3 orders of Mac & cheese, then sold out for the day. No receipt or ice in the soda fountain, the a/c is on freeze everyone out, no straws, napkins, or organization in the placeDrive thru is out of order, but no indication of that! Then, the men's room had toilet water on the floor as my lunch date went to wash their hands... Don't think I would eat here....

Atmosphere: 1

Food: 1

Service: 1

Herman J. Mortimer

They were out of apple pies PLUS the sandwich I wanted took too long to cook so I settled for another sandwich (the original crispy chicken), which was delicious by the way.Yes, some of us are pressed for time and must be at our destination at a certain time.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Classic Chicken Sandwich, Cinnamon Apple Pie

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