Sonic Drive-In

3507 Summerville Rd, Phenix City
(334) 214-5008

Recent Reviews

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Cindy Williams

Please keep the Picklerita!
The best slush ever. Don't run out of pickles.

Atmosphere: 5

Food: 5

Service: 5

Aundrea Madden

Every time I come to this location their service is awful! There is not any excuse to wait 15 minutes for your order in the drive through. The staff is incompetent at best. I would not even rate it one star but I have to because it's required.

Atmosphere: 3

Food: 4

Service: 1

Keianna Maddox

Pressed the button 3 times still no response went to the drive-thru sat for 30 mins just to pull up and wait about 30 mins for just ice cream 2 ice creams if I didn’t promise my child some ice cream I would have drove off. NEED TO DO BETTER. It’s sad they have there family sitting out here and come talk to them but can’t serve the people who are waiting! I never make reviews but sometimes something needs to be done or a manger needs to be on duty to fix this issue I watched over 10 cars drive off.

Atmosphere: 1

Food: 1

Service: 1

Melanie Garza

Went through 2 times today and tried to order. I and the cars behind me left. After waiting 5 minutes , we assumed our business wasn’t wanted .

Service: 1

James Martin

My father just went here they just cut the button off and don’t take your order there might as well says permanently closed

Atmosphere: 1

Food: 1

Service: 1

Douglas Tracy

I love their corn dogs, always delicious!!

Atmosphere: 5

Food: 5

Service: 5

Tiffanie Struble

Edited June 22nd (1:30am) - So finally got to try out this Sonic 'after hours' lol.

While the greeting we received when ordering wasn't nice or 'customer service friendly' the food was still good.

I ordered the chicken tenders, fries and another coffee this time without sweet cream and my husband got the double smasher. All delicious. My hubby says the fries needed seasoning but I thought they were great.

My daughter and her man orders separately and one item she order, the pizza bites?, was not in stock and they were told AFTER they ordered but Sonic replaced it with her second choice and adjusted the price before they paid. Their food came out good as well and cooked properly.

My daughter did have some confusion with the person taking the order and her man, they forget a drink due to the rudeness of the worker and her 'asking' them to repeat their order a few times, but the one who served them brought the drink to my daughter no worries. Think that nice woman knew the one who took the orders had an attitude on her.

Could have been her off night, could have been tired, whatever is was it's her job and should be done with a bit more kindness especially to people who haven't been rude to them. But I digress, the main focus is food and payment for nighttime which passed with flying colors for a Saturday night trip at 1am!

Edited June 1st - Once again an amazing place. My daughter ordered with the online app at 215pm and when we got there about 230 her food was ready, correct, and hot!

I ordered a cold brew coffee here and they got the flavoring right and even added the sweet cream I asked for.

Most of my interactions have been with them between 12-3 and they are 5Stars... haven't been here after 5pm in years, might be where all those bad reviews are coming from, might check it out for dinner one night and let you know.

For now though, still 10/10 will always recommend!

(Original review) Been here countless times and they are always super helpful and nice and the food/drinks are always on point.

First place we got a proper unicorn slush and straw.
Going to be my go to spot from now on.

Atmosphere: 5

Food: 5

Service: 5

John Galey

Sometimes takes to long to get served

Atmosphere: 3

Food: 4

Service: 3

Princess M

Longggggggggggggggggggg wait veryyyyyyyyyy slow

Spawn and Batman

Dirty, slowest drive thru service. I was waiting about 10 minutes before somebody took my order. I should have drove off. This is the worst sonic I’ve ever been to.

Atmosphere: 1

Food: 1

Service: 1

Mya Ruthenberg

Y’all know y’all wrong for giving me a coke with melted ice y’all gotta do better

Michael Gallups

DO NOT EAT HERE. Got served raw chicken, my wife ate half of it. Brought the sandwich back up here and they said they could only give me a refund on the sandwich only and acted like they didn’t care. Will be contacting the health department.

Atmosphere: 1

Food: 1

Service: 1

Adam Redden

Awful service

Isaura Mora

I don't like how they attend, I take a long time to ask for an order and they never attend to me, they always yell at me ugly or say nonsense, honestly I don't recommend it, I'm very angry with those topics😤

Stephanie Mcmillion

Fast and furios

Atmosphere: 5

Food: 5

Service: 5

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