I ordered dinner late. Went to the wrong Subway. The guys up near Publix said "we close. we don't got no phone order" then I tried to verify the address 2020 something something bypass. (hey I'm new in town) again..."we close" so I left drove to sonic sat there getting ready to order some dinner when my phone rang.The young lady said "mamn we've got your order but we're closed and soon we'll all be going home!" I found out where they were & hurried over there. She met me at the door with my sub and hot churro! Saved my dinner! Thanks, I'll be going to that Subway from now on!
Food: 5
Service: 5
Recommended dishes: The Boss
darlene davis
Staff was very supportive and informative about the menu. Very nice young man. I think his name was B Martin. Was friendly. I work in Opelika on evening shift.
Atmosphere: 5
Food: 5
Service: 5
Matthew Santoro
Placed a Mobile order got there on time and had to wait 30 minutes for 2 sandwiches. Never said I am sorry or any like it I was only told I don’t know.
Atmosphere: 1
Food: 1
Service: 1
Brandy Meroney
Love their
Atmosphere: 5
Food: 5
Service: 5
FrequentFlier780648
Do not go use this subway location, online it says they open until 10, it also says they are open until 10 on their door, placed an online order and 9, online stated is was received and order was complete, went to pick up order and they were closed. Employees inside said to call their manager to get a refund while they sat there with bags of food made to take home with them, gave us a wrong number to call, I finally got the correct number, when I called the manager she could not hear me because her background was so loud like she was in a club, extremely rude and refused to give me a refund until the next day, I tried to call the next day, the same lady was there that was rude the night before saying she sent it to corporate and hung up on me, extremely unprofessional. DO NOT GO HERE TO EAT!
Anthony “YeahSmoke” Hicks
Stopped by to grab my wife a sandwich on the way home (12NOV2023). The hours on the door say they are open until 8pm. Lights are on, doors are locked, and no employees are around. As I'm writing this review, I watched 8 customers attempt to open the doors as well. I finally witnessed employees walking through the store to check if the customers have left, grab a drink from the sodafountain, and then disappear again. Never once unlocking the doors. Even as more customers continue to arrive and attempt to enter.
Atmosphere: 1
Food: 1
Service: 1
J Carter
The sign on the door says they open at 9 am. The current time is 9:45 and the doors are locked and nobody in sight. Lights on and open for business but the doors are locked.If they open at a later time the sign needs to reflect that and be specific with it being EST or CST.
David Starr
Worst experience and have been to many subways. Rude employees shame on you
Atmosphere: 1
Food: 3
Service: 1
Freedom53897106469
Didn't go because they are closed. There is a person inside, but because she is by herself, she is opening 2.5 hours later than scheduled.
Mark Glover
8 pm and they told us the sitting area was closed. No sign saying it. 3 black guys behind the counter stood there for 5 minutes before they looked at us and talked to each other. 1 was on the phone. Sandwiches were pathetic. But the black girl that was there in line before us was treated like a queen. Never going back. Been told numerous times the eating area was closed. Been here 3 or 4 times and service gets worse every time 8/30/23
one of the workers was very rude he called me a snag his name tag said robert please if you guys see him in there leave
Atmosphere: 1
Food: 1
Service: 1
Todd Tolbert
Honestly, this subway is hit or miss. My last visit was a great experience. The young lady that was working was very friendly, happy to be there, and did a great job on the sandwiches. I wish I had gotten her name.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Black Forest Ham, Subway Club Sub, The Outlaw, Tuna Sub
Vern Edwards
Went there last Thursday and they had no ham. Publix next door? Came back today their systems down he says. I'm beginning to think they sale something other than food. Unable to serve patrons last 3 of 4 trips. Never going here again!
Atmosphere: 1
Food: 1
Service: 1
Jay Gom
Don’t forget to speak to the guy with the glasses here or he’ll get grumpy. Came in and was greeted and said hello back like I always do.I had allergies and I guess it came out low so the guy at the front didn’t hear so he got upset.It was a terrible experience for me, I actually came home crying (i know it’s so embarrassing!) but it all caught me so off guard! I’ll still give grace and five stars for all the other times I’ve been helped by someone decent here. He was probably having a bad day but there’s no need to take out your anger on anyone else :)
Jessica Fuqua
This is my favorite Subway in the area. I drive from Ladonia to eat at this one. The staff is always friendly, especially the manager (I think?) with the glasses. I recommend this location out of all the others in the area.
I ordered dinner late. Went to the wrong Subway. The guys up near Publix said "we close. we don't got no phone order" then I tried to verify the address 2020 something something bypass. (hey I'm new in town) again..."we close" so I left drove to sonic sat there getting ready to order some dinner when my phone rang.The young lady said "mamn we've got your order but we're closed and soon we'll all be going home!" I found out where they were & hurried over there. She met me at the door with my sub and hot churro! Saved my dinner! Thanks, I'll be going to that Subway from now on!
Food: 5
Service: 5
Recommended dishes: The Boss
Staff was very supportive and informative about the menu. Very nice young man. I think his name was B Martin. Was friendly. I work in Opelika on evening shift.
Atmosphere: 5
Food: 5
Service: 5
Placed a Mobile order got there on time and had to wait 30 minutes for 2 sandwiches. Never said I am sorry or any like it I was only told I don’t know.
Atmosphere: 1
Food: 1
Service: 1
Love their
Atmosphere: 5
Food: 5
Service: 5
Do not go use this subway location, online it says they open until 10, it also says they are open until 10 on their door, placed an online order and 9, online stated is was received and order was complete, went to pick up order and they were closed. Employees inside said to call their manager to get a refund while they sat there with bags of food made to take home with them, gave us a wrong number to call, I finally got the correct number, when I called the manager she could not hear me because her background was so loud like she was in a club, extremely rude and refused to give me a refund until the next day, I tried to call the next day, the same lady was there that was rude the night before saying she sent it to corporate and hung up on me, extremely unprofessional. DO NOT GO HERE TO EAT!
Stopped by to grab my wife a sandwich on the way home (12NOV2023). The hours on the door say they are open until 8pm. Lights are on, doors are locked, and no employees are around. As I'm writing this review, I watched 8 customers attempt to open the doors as well. I finally witnessed employees walking through the store to check if the customers have left, grab a drink from the sodafountain, and then disappear again. Never once unlocking the doors. Even as more customers continue to arrive and attempt to enter.
Atmosphere: 1
Food: 1
Service: 1
The sign on the door says they open at 9 am. The current time is 9:45 and the doors are locked and nobody in sight. Lights on and open for business but the doors are locked.If they open at a later time the sign needs to reflect that and be specific with it being EST or CST.
Worst experience and have been to many subways. Rude employees shame on you
Atmosphere: 1
Food: 3
Service: 1
Didn't go because they are closed. There is a person inside, but because she is by herself, she is opening 2.5 hours later than scheduled.
8 pm and they told us the sitting area was closed. No sign saying it. 3 black guys behind the counter stood there for 5 minutes before they looked at us and talked to each other. 1 was on the phone. Sandwiches were pathetic. But the black girl that was there in line before us was treated like a queen. Never going back. Been told numerous times the eating area was closed. Been here 3 or 4 times and service gets worse every time 8/30/23
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
one of the workers was very rude he called me a snag his name tag said robert please if you guys see him in there leave
Atmosphere: 1
Food: 1
Service: 1
Honestly, this subway is hit or miss. My last visit was a great experience. The young lady that was working was very friendly, happy to be there, and did a great job on the sandwiches. I wish I had gotten her name.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Black Forest Ham, Subway Club Sub, The Outlaw, Tuna Sub
Went there last Thursday and they had no ham. Publix next door? Came back today their systems down he says. I'm beginning to think they sale something other than food. Unable to serve patrons last 3 of 4 trips. Never going here again!
Atmosphere: 1
Food: 1
Service: 1
Don’t forget to speak to the guy with the glasses here or he’ll get grumpy. Came in and was greeted and said hello back like I always do.I had allergies and I guess it came out low so the guy at the front didn’t hear so he got upset.It was a terrible experience for me, I actually came home crying (i know it’s so embarrassing!) but it all caught me so off guard! I’ll still give grace and five stars for all the other times I’ve been helped by someone decent here. He was probably having a bad day but there’s no need to take out your anger on anyone else :)
This is my favorite Subway in the area. I drive from Ladonia to eat at this one. The staff is always friendly, especially the manager (I think?) with the glasses. I recommend this location out of all the others in the area.
Atmosphere: 5
Food: 5
Service: 5