Waffle House
3603 HIGHWAY 280/431 NORTH, Phenix City
(334) 298-1500
Recent Reviews
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Service was very slow on a random mid day.
Atmosphere: 3
Food: 3
Service: 1
Let me start by saying Bailey is amazing cook he deserves that rockstar shirt!!!!!!!!!! He is so nice to all the customers were regulars and he always goes out his way to be nice to us. But maybe teach the servers to call tickets correctly because my server Whitney messed my order all the way up and she heard my waffle beeping and did nothing😓😓😓😓 my guy Bailey made me another one though he so nice he should have help though
Atmosphere: 5
Food: 5
Service: 2
Look I don't know his name but the bald white cook on 3rd shift is really rude and nasty to his servers! He was so rude he had my server so frustrated it was awful how bad i felt for her. She called my order to him three times and he still didn't do it correctly. And blamed her how is it her fault??Seriously the food is always amazing but he needs to either be better trained or call tickets and see if he likes being talked to like he talks to them. Im sorry about rambling but i had to get it off my chest.
Atmosphere: 2
Food: 3
Service: 5
My waitress Tanik is rude she doesn't have be so rude to a customer
Atmosphere: 3
Food: 5
Service: 1
Always a great stop
Atmosphere: 5
Food: 5
Service: 5
Waffle house is always good!
Atmosphere: 5
Food: 5
Service: 5
I sat by the register and the entire time had to go orders put in my dining area. In the process had two employees move my silverware so they could do so. Then an employee twice passes the orders over me while eating instead of the register while slinging soapy water from their half way washed hands on me and my food as well as the pickup order . I won't be returning after my experience
Atmosphere: 1
Food: 1
Service: 1
My husband loves Waffle House! When we are traveling and he wants a bite to eat, it's a good go-to spot. We have certain meal items we normally get, and they are just about the same from one location to another, very little difference, if any. We like that we can order our usual and know that it's always good 👍
Atmosphere: 4
Food: 5
Service: 5
Draco had his headphones in and never saw me come in nor want to order food. His buddy Mr sniffles needs a napkin to clean out whatever he is over there suffering from. I’ve been to a lot of waffle houses. But this should have been one I walked out before ordering. I never received silverware. So I included pictures of me eating my dinner by hand. He brought me my check and still did not include something to eat with. Mr sniffles sat down right beside me and never gave it a thought. Obviously there were a lot of napkins. I’ve never seen anything like this. It is the first time that I’ve ever gone out to eat and not left a tip
Atmosphere: 1
Food: 4
Service: 1
Went here about 11:00 Friday night and I have to say the two GUYS was very professional and productive and my food was definitely on point I got the grill chicken on Texas toast . Those guys had a crowd and had it all under control I was very pleased. And I did tip .
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Hashbrown Bowl
Just had breakfast here. Customers standing in short line but the staff are awesome. They have great teamwork and I really enjoyed watching them as I ate. Even the line moved quickly. Love this place!
Atmosphere: 5
Food: 5
Service: 5
When I got my food my grits was cold and my cheese wasn't melted and then the lady said that she cooked it right but it was cold as all days a
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Grits
They treat you like family ‼️
Parking: Easy access to restaurant
Kid-friendliness: Safe area for children
Wheelchair accessibility: Door is wide enough at the one we visited, but doors to the interior are at an odd angle
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: blt, Bowl of Grits, Grits, Patty Melt and Hashbrowns, 2 Eggs, Fiesta Omelet, Hashbrown Bowl, Classic Waffle
Always love the food and staff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pecan Waffle
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