Yard Birds
5407 Summerville Rd Ste B, Phenix City
(334) 214-0022
Recent Reviews
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Very good wings,chicken fingers,an steak sandwich.very nice staff an wonderful atmosphere
Atmosphere: 5
Food: 5
Service: 5
The food was great and affordable. The employees working though were the best part. Smart, hardworking people who care.
Atmosphere: 5
Food: 5
Service: 5
ordered a wing plate and realized right after leaving the drive-thru—literally about a minute later—that they forgot the fries. I circled back and went through the drive-thru again to let them know.
The girl in the flannel working the window insisted she 100% put the fries in the bag and said since we drove off, there’s no proof they weren’t in there. She told us we’d have to buy another order of fries if we wanted them.
She claimed the manager agreed and even said the manager “oversaw the plate packing.”
When I said it didn’t make sense to pay for something I never received, she got an attitude, said “sorry about that,” and slammed the window in my face. Very unprofessional and disappointing customer service. I will never come here again, worst service ever hands down.
Atmosphere: 1
Food: 1
Service: 1
Ordered an 8 wing plate, and the fries were missing from the order. Went back through the drive thru 2 mins later and they told me they know they 100% put the fries in the box and I left the window so I can’t prove they didn’t. Then she said I can purchase another fry if I would like. Gurl why would I buy another when you didn’t give me the first ??🤣🤣 Y’all that tight on money?? lmfao. Acting like this fry is a make or break for the business or something. Trash 🤣
Atmosphere: 1
Food: 1
Service: 1
Horrible experience! We ordered a wing plate drove out of the driveway to double check our order to realize we didn’t receive the fries. We go back around through the drive through to let them know to where the young girl with the flannel accused of us lying because we drove off. She said she packed the order and it had fries and we should purchase another order of fries if we wanted one. She was so disrespectful along with the manager who allowed her to yell and have that nasty attitude. Do better yardbirds , it was no need for the attitude or slamming the window door The meal was already $16 so no need to talk down to us especially a disabled vet but that’s what we have in this world. Very disgusting and even tho I had been coming for over 3 years to yardbirds I won’t be back again. Management please talk to the staff about how to handle situations properly. I’d see if we came back hours later but it was maybe 30 second max. Very sad.
Ordered time they opened. Wings were from night prior, just heated with sauce. Not the same service they've had in previous years.
Atmosphere: 3
Food: 1
Service: 3
I don't mind a hole in the wall.... unfortunately, though, the chicken was greasy, and the fries are frozen. Staff was super sweet, though, and it's very reasonably priced.
Atmosphere: 2
Food: 2
Service: 3
Got it to go food was fine seemed like Zaxbys , also same price point . It was good.
Atmosphere: 5
Food: 4
Service: 5
I love this place. Great customer service. The ladies remember you and your order and make you feel really appreciated. The food is always fresh cooked to order.
Atmosphere: 5
Food: 5
Service: 5
These are literally the best wings! Love that they are extra crispy! Please open a spot in columbus or Harris County!!!! We would be there all.the.time. But going all the way to pc from Harris county is such a drive!
Atmosphere: 5
Food: 5
Service: 5
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It was more like a baby chick strip so small all 3 could fit on a single bread slice...waste of money
Atmosphere: 5
Food: 1
Service: 5
Great place sweet ladies at the register loved this place!
Atmosphere: 5
Food: 5
Service: 5
We've been eating here since 2002, and it's always been delicious food. The chicken tenders and wings are so good.
Great food
Atmosphere: 5
Food: 5
Service: 5
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