Worst one yet. Rude and terrible service nothing made with respect or correctly. We ordered to dine in and the girl served us threw our to go bag literally down on table and said have a great day in rude tone. Had to get our cups few minutes after waiting while 2 other customers orders all got messed up and / or didn't get taken lol. I know these are kids but come on. Serve with some gratitude and respect.
Atmosphere: 1
Food: 2
Service: 1
Kaye Jordan
So sweet of the person ahead of me to pay for my meal, random act of kindness. Too bad my bun was burned and inedible. Too many bad meals at Piedmont, I am done with this location.
Atmosphere: 1
Food: 1
Service: 4
Nicole Masters
Ordered a six piece nugget happy meal and was asked to pull up. There was nobody in line..after waiting a few minutes a car pulled up beside me while waiting and got his two happy meals before I received my one happy meal. After waiting twelve minutes I called the store and they were clueless as to what my order even was nor that I was even waiting outside. I then had to tell them my order for them to make it. Total time for a happy meal...15 minutes. Nobody even offered to make this right. Very poor management.
Atmosphere: 1
Food: 1
Service: 1
Jacque Brandon
it's small and cramped inside. It was clean though. Biggest problem was that handicap parking is blocked by cars waiting in line for drive thru preventing HP from leaving parking spaces.
Atmosphere: 3
Robert Goodrum
Went through the drive was told to pull ahead did other waiting 15 minutes went inside they gave the wrong person my food so they had to cook it again
Food: 5
Service: 1
Jesse
If the drive thru is empty doesn't mean itll be quick. check the 8 spots for mobile orders. They cant fix a simple burger and fry in a timely manner so they make you sit in parking lot for 30 minutes to appear to corporate as if noone has to wait.
Atmosphere: 1
Food: 1
Service: 1
Robbin Kaylor
The sandwiches were a MESS! Looked like they were slapped together by a blind person.
Atmosphere: 4
Food: 1
Service: 4
Wendell Mosley
THE food was great so so staff didn't pay attention to the order I asked for medium fries but I got large that cost more I said I was eating in they put everything in a bag no tray and they did the same thing to other people I asked for large styrofoam cup they didn't have any
Atmosphere: 2
Food: 4
Service: 3
Yuki Ace
The girl at the window was nice, but could tell she was stressed/scared. The talking behind the counter made it clear why. Some of the employees are horrible, I feel bad for the young girl in the window. This place needs new managers to correct this behavior
Atmosphere: 1
Food: 3
Service: 4
Mason Woodring
Sent my son to get me and iced coffee he paid their 2$ up charge fee and then my wife’s coffee also iced gave her a small chargers her over 5$ for espresso… their cups clearly state medium iced coffee this is false advertising and then the manager was Brantley rude and hung up on me while I tried to call to see why. RUDE unprofessional and just wrong..
I'm not a big fan of McDonald's but I do love their iced coffee and Frappe drinks! The service was great, the atmosphere was very ambient, because we used the drive thru and there was awesome music from Sirius XM rocking the radio 😎🔘🔘🔘🔘!
Kendall Barnes
Thank you so much my little girl has been going through some major difficulties thank you so much she wanted a vanilla ice cream cone. Thank you so much for your great service in hospitality.
Tara Harriel
Ordered a Happy Meal....got a Big Mac meal plain. No cheese or Big Mac sauce....so I wasn't able to enjoy my lunch. ON TOP OF IT....I had to wait 10 minutes, because I asked for fresh chicken nuggets and fresh fries for the happy meal. I knew that would happen, gladly waited....but then got the wrong order delivered to my car. I drove off without double-checking. This McDonald's is consistently disappointing. Reaching out to the corporate office is pointless. Reported this kind of stuff last year....they sent me a free meal coupon. Went to use it today....and...well...ya read above.
This is a corporate franchise location. They own Cedartown McDonald's also....which also lacks the service and training of their individuals.
This is my last time even attempting to get a quick bite at any McDonalds around me.
Get it together, please. You're one of the only few places people can patron in town.
Catherine Sammons
Closing crew members and closing managers are extremely rude everytime I go to the Piedmont McDonald's. They only fill french fries boxes halfway so if you order a medium you get it in the medium box but it's only filled halfway so I end up with a small French fries in a medium box and paid for a medium. They never give me my sauces and napkins. Absolutely terrible!! I would leave a ZERO star review but Google review doesn't give you a zero star opinion. I will be going across the street to Burger King from now on. At least at Burger King the employees and managers are nice and respectful unlike your employees
Worst one yet. Rude and terrible service nothing made with respect or correctly. We ordered to dine in and the girl served us threw our to go bag literally down on table and said have a great day in rude tone. Had to get our cups few minutes after waiting while 2 other customers orders all got messed up and / or didn't get taken lol. I know these are kids but come on. Serve with some gratitude and respect.
Atmosphere: 1
Food: 2
Service: 1
So sweet of the person ahead of me to pay for my meal, random act of kindness. Too bad my bun was burned and inedible. Too many bad meals at Piedmont, I am done with this location.
Atmosphere: 1
Food: 1
Service: 4
Ordered a six piece nugget happy meal and was asked to pull up. There was nobody in line..after waiting a few minutes a car pulled up beside me while waiting and got his two happy meals before I received my one happy meal. After waiting twelve minutes I called the store and they were clueless as to what my order even was nor that I was even waiting outside. I then had to tell them my order for them to make it. Total time for a happy meal...15 minutes. Nobody even offered to make this right. Very poor management.
Atmosphere: 1
Food: 1
Service: 1
it's small and cramped inside. It was clean though. Biggest problem was that handicap parking is blocked by cars waiting in line for drive thru preventing HP from leaving parking spaces.
Atmosphere: 3
Went through the drive was told to pull ahead did other waiting 15 minutes went inside they gave the wrong person my food so they had to cook it again
Food: 5
Service: 1
If the drive thru is empty doesn't mean itll be quick. check the 8 spots for mobile orders. They cant fix a simple burger and fry in a timely manner so they make you sit in parking lot for 30 minutes to appear to corporate as if noone has to wait.
Atmosphere: 1
Food: 1
Service: 1
The sandwiches were a MESS! Looked like they were slapped together by a blind person.
Atmosphere: 4
Food: 1
Service: 4
THE food was great so so staff didn't pay attention to the order I asked for medium fries but I got large that cost more I said I was eating in they put everything in a bag no tray and they did the same thing to other people I asked for large styrofoam cup they didn't have any
Atmosphere: 2
Food: 4
Service: 3
The girl at the window was nice, but could tell she was stressed/scared. The talking behind the counter made it clear why. Some of the employees are horrible, I feel bad for the young girl in the window. This place needs new managers to correct this behavior
Atmosphere: 1
Food: 3
Service: 4
Sent my son to get me and iced coffee he paid their 2$ up charge fee and then my wife’s coffee also iced gave her a small chargers her over 5$ for espresso… their cups clearly state medium iced coffee this is false advertising and then the manager was Brantley rude and hung up on me while I tried to call to see why. RUDE unprofessional and just wrong..
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I'm not a big fan of McDonald's but I do love their iced coffee and Frappe drinks! The service was great, the atmosphere was very ambient, because we used the drive thru and there was awesome music from Sirius XM rocking the radio 😎🔘🔘🔘🔘!
Thank you so much my little girl has been going through some major difficulties thank you so much she wanted a vanilla ice cream cone. Thank you so much for your great service in hospitality.
Ordered a Happy Meal....got a Big Mac meal plain. No cheese or Big Mac sauce....so I wasn't able to enjoy my lunch. ON TOP OF IT....I had to wait 10 minutes, because I asked for fresh chicken nuggets and fresh fries for the happy meal. I knew that would happen, gladly waited....but then got the wrong order delivered to my car. I drove off without double-checking. This McDonald's is consistently disappointing. Reaching out to the corporate office is pointless. Reported this kind of stuff last year....they sent me a free meal coupon. Went to use it today....and...well...ya read above.
This is a corporate franchise location. They own Cedartown McDonald's also....which also lacks the service and training of their individuals.
This is my last time even attempting to get a quick bite at any McDonalds around me.
Get it together, please. You're one of the only few places people can patron in town.
Closing crew members and closing managers are extremely rude everytime I go to the Piedmont McDonald's. They only fill french fries boxes halfway so if you order a medium you get it in the medium box but it's only filled halfway so I end up with a small French fries in a medium box and paid for a medium. They never give me my sauces and napkins. Absolutely terrible!! I would leave a ZERO star review but Google review doesn't give you a zero star opinion. I will be going across the street to Burger King from now on. At least at Burger King the employees and managers are nice and respectful unlike your employees
Very good food & very fast service !!!
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