Rudest people the burger wrappers were covered in mayo and ketchup got all over my clothes. Gave us no napkins no dipping sauce for kids chicken and when I went in to get it they ignored me for 5 mins and treated me like I was rude and wrong for asking for my dipping sauce and napkins and my burger had almost nothing but onions on top and was disgusting
Atmosphere: 1
Food: 1
Service: 1
Angel Myers
Everytime we go to this location we have issues with our order not being correct or cold. Most of the staff are young and rude. Good customer service is definitely missing.
Atmosphere: 2
Food: 2
Service: 1
Andre Allen
There was something left out of my order.
Atmosphere: 4
Food: 3
Service: 3
Ihateyourbusiness Yousuck
I approach your location to see several employees standing outside on the porch smoking weed and the drive threw shutdown. Would never come back.
Atmosphere: 1
Service: 1
Joel M Belk
This is the second time I've ordered a double big jack and got home with a double cheese burger I won't be back there again they've lost my bissness
Quan Lloyd
Beautiful place to eat and watch a game. Theirs a young lady there that should be a Manger. November 19 2023 at 430. The original female taking my order was very slow. After waiting 10 to 15 minutes I was walking to the door. This young came from the drive thru, and asked if I wanted to order. I said yes. She really took care of me and I thanked her for her service and taking care of me. I am trying to call the store manager to speak to them about giving her a raise!
Atmosphere: 5
Food: 4
Service: 2
James
When we got to the drive through window my mom smelt marijuana and when I got home I took my change out of my pocket and the change smelt like marijuana as well so I put it
Atmosphere: 2
Food: 3
Service: 2
JERRY SMITH
Fine ?? ENJOYED THE EXPERIENCE!I actually went through the drive thru but wasn't given the option.From my location Maps seeing I was there Thursday asked about my experience and so I obliged w/an updated review.One of the items I ordered was a large shake. No problem. The very same day later that night I went through the drive thru again and ordered another large shake. They are delicious! But guess what I was told.... They didn't have LARGE shakes... I settled for a SMALL MILKSHAKE.WHAT IN THE WORLD AND IT WAS A GROWN WOMAN WHO TOOK MY ORDER. WHEN I ASKED ABOUT THE SIZES A YOUNGER EMPLOYEE ASKED THE OLDER EMPLOYEE IF SHE WANTED HER TO USE A LARGER CUP. HER ANSWER WAS NO! THERE WENT YOUR 5 STAR REVIEW! I'M SORRY BUT AS TASTY AS JACKS MILKSHAKES ARE THIS DID NOT MAKE A BIT OF SENSE TO ME¿!
Atmosphere: 4
Food: 4
Service: 4
Linda Williams
I went through the drive thru and it took 10 minutes to get my change from my order. Shift change I guess because the cashier didn't have a drawer. At least my food was accurate and hot.
Atmosphere: 3
Food: 4
Service: 3
Porter Branch
Waste of time and money by the night shift. I knew I shouldn’t, but I was in a rush and tried to swing by for dinner. Only car in line, still got my order wrong.
I am so grateful every morning forThe beautiful women serving smiles,coffee and biscuits
Atmosphere: 4
Food: 4
Service: 5
Timide Williams
My food was cold. The fries when I 1st reached in the bag. The burger once I get home 3 minutes later.So, not good this time.I do recommend speaking about decorum and professionalism at all times.
Atmosphere: 3
Food: 1
Service: 5
ArianaSaré P.
Most times I have a pleasant experience here. Theyre so polite but also super busy so they may have a hiccup here and there. Just check you're food
John Castleberry
There cashier was very un friendly and the food was over cooked just not good service at
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Andy Long
Drink area and salt / pepper areas nasty.Very unfriendly cashier. If Jack's was not one of my favorites, this visit would be last.Fries were cold and softCheese burgers were cold .Dr Pepper was great.
Rudest people the burger wrappers were covered in mayo and ketchup got all over my clothes. Gave us no napkins no dipping sauce for kids chicken and when I went in to get it they ignored me for 5 mins and treated me like I was rude and wrong for asking for my dipping sauce and napkins and my burger had almost nothing but onions on top and was disgusting
Atmosphere: 1
Food: 1
Service: 1
Everytime we go to this location we have issues with our order not being correct or cold. Most of the staff are young and rude. Good customer service is definitely missing.
Atmosphere: 2
Food: 2
Service: 1
There was something left out of my order.
Atmosphere: 4
Food: 3
Service: 3
I approach your location to see several employees standing outside on the porch smoking weed and the drive threw shutdown. Would never come back.
Atmosphere: 1
Service: 1
This is the second time I've ordered a double big jack and got home with a double cheese burger I won't be back there again they've lost my bissness
Beautiful place to eat and watch a game. Theirs a young lady there that should be a Manger. November 19 2023 at 430. The original female taking my order was very slow. After waiting 10 to 15 minutes I was walking to the door. This young came from the drive thru, and asked if I wanted to order. I said yes. She really took care of me and I thanked her for her service and taking care of me. I am trying to call the store manager to speak to them about giving her a raise!
Atmosphere: 5
Food: 4
Service: 2
When we got to the drive through window my mom smelt marijuana and when I got home I took my change out of my pocket and the change smelt like marijuana as well so I put it
Atmosphere: 2
Food: 3
Service: 2
Fine ?? ENJOYED THE EXPERIENCE!I actually went through the drive thru but wasn't given the option.From my location Maps seeing I was there Thursday asked about my experience and so I obliged w/an updated review.One of the items I ordered was a large shake. No problem. The very same day later that night I went through the drive thru again and ordered another large shake. They are delicious! But guess what I was told.... They didn't have LARGE shakes... I settled for a SMALL MILKSHAKE.WHAT IN THE WORLD AND IT WAS A GROWN WOMAN WHO TOOK MY ORDER. WHEN I ASKED ABOUT THE SIZES A YOUNGER EMPLOYEE ASKED THE OLDER EMPLOYEE IF SHE WANTED HER TO USE A LARGER CUP. HER ANSWER WAS NO! THERE WENT YOUR 5 STAR REVIEW! I'M SORRY BUT AS TASTY AS JACKS MILKSHAKES ARE THIS DID NOT MAKE A BIT OF SENSE TO ME¿!
Atmosphere: 4
Food: 4
Service: 4
I went through the drive thru and it took 10 minutes to get my change from my order. Shift change I guess because the cashier didn't have a drawer. At least my food was accurate and hot.
Atmosphere: 3
Food: 4
Service: 3
Waste of time and money by the night shift. I knew I shouldn’t, but I was in a rush and tried to swing by for dinner. Only car in line, still got my order wrong.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Restaurantji Recommends
I am so grateful every morning forThe beautiful women serving smiles,coffee and biscuits
Atmosphere: 4
Food: 4
Service: 5
My food was cold. The fries when I 1st reached in the bag. The burger once I get home 3 minutes later.So, not good this time.I do recommend speaking about decorum and professionalism at all times.
Atmosphere: 3
Food: 1
Service: 5
Most times I have a pleasant experience here. Theyre so polite but also super busy so they may have a hiccup here and there. Just check you're food
There cashier was very un friendly and the food was over cooked just not good service at
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hamburger
Drink area and salt / pepper areas nasty.Very unfriendly cashier. If Jack's was not one of my favorites, this visit would be last.Fries were cold and softCheese burgers were cold .Dr Pepper was great.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Hamburger