IHOP
2729 Legends Pkwy, Prattville
(334) 239-0553
Recent Reviews
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The inside temperature is much better than Waffle House. They are usually pretty good and on their A+ game however last time they were out of a lot of items which was disappointing however the service was still great 😃
Atmosphere: 5
Food: 5
Service: 5
Went in at 945 at 11 still had no food. When food came out it had hair in it. Manager was very rude . Service was absolutely awful. Never going there again. Paid 40.00 for nothing but a hard time. This place is eat up with mold !!! And I see the I hope response to this review about a five star experience no way would I ever go back in that place again due to the filth and mold. Disgusting so no thank you.
Atmosphere: 1
Food: 1
Service: 1
My experience was wonderful my server Marlene was the best.
Atmosphere: 5
Food: 5
Service: 5
She was overall excellent Marlene
Atmosphere: 4
Food: 5
Service: 5
Food was great and the service was great
Atmosphere: 5
Food: 5
Service: 5
They great customer service and great food
Atmosphere: 5
Food: 5
Service: 5
I enjoyed my time here. We come here often and the service is always great and the people are always kind.
Atmosphere: 5
Food: 5
Service: 5
Omelets and Hash browns are always great.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hash Browns
Not one to usually do a bad review, but I feel like this needs to be addressed. This morning my fiancé and I went to IHOP in Prattville. We sat down at our table, ordered drinks and looking over the menu. As I was drinking my coffee, which tasted like water with ash in it, I see something move on the little coffee pot on our table. It was a ROACH! It came out of the pot the pot! One of the waitresses was standing across from us and I told her and she was like oh my gosh and backed up. I don’t know what happened after that, but we got up and left. I did not make a scene or bring it to anyone’s attention but the waitress but that place was packed. I was so disgusted that I just drank coffee that a roach had been crawling around in. This place needs to be closed down and the issue needs to be addressed before continuing to serve our community.
This is the worst IHOP on earth..it's so deserving of it's 3.5 stars at Google. The 2 up Birmingham way are well run in Pelham and Hoover Alabama. It's hard to grasp the reasoning why this location can't improve to at least a 4 or higher. You'd have to figure it's a combination of poor management and/or poor employees?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service and food was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Service was absolutely horrendous, just disrespectful in general
Atmosphere: 1
Food: 3
Service: 1
Service was absolutely awful
Waited for 30 minutes for powered eggs, the bacon was fine the hashbrowns were just OK, I think next time I'll cook at home and save the 12.00.
Atmosphere: 1
Food: 1
Service: 1
Went on Sat 2/15 for breakfast. At first thought waitress was great. She took time explaining items on menu and took our order but never came back to our table... however she passed by our table at least 6 to 8 times to take care of the 2 tables behind us. Food did come out quickly but was just OK. Pancakes were cold butter did not melt, eggs and hashbrowns were lukewarm at best and bacon was flabby. Could not ask to send food back since waitress never came back to table!! We had to flag her down to get receipt. Never did get one just told us how much it was. She was very confused on how much money to give us back and went to the back to get change and someone else brought us back the money.
Will probably not come back here again.
Atmosphere: 4
Food: 1
Service: 1
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