They were out of so much stuff and said they wouldn’t have more until 2pm. We came at 9 in the morning. The workers were also condescending with their tone and came off as rude
Atmosphere: 2
Food: 3
Service: 2
Lisa Hendrickson
I was here on Sunday December 22 around 1030am. The woman at the counter was the most rude person I’ve experienced in a while. The place was not clean and the lock on the restroom door was broken. I will not be going back
Atmosphere: 1
Food: 2
Service: 1
Dyetanya Williams
The cashier did stop smacking her gum the whole time. She was also upset because somebody else might have to run her register. And then she said, "I'm not going to do this with nobody today I'm not going to do this today. I don't need the drama when I order my food. I don't need to travel when I eat my donuts I just want donuts and a smile.
Atmosphere: 1
Food: 4
Service: 2
Karla Godwin
Very very dirty, I have never seen one as filthy as this ..
Atmosphere: 1
Food: 1
Service: 1
Steve Willis
One star is generous. Fourth trip here to attempt to purchase 2 dozen of the advertised "Grinch" donuts for my grandkids. First try on Black Friday "I'm sorry our system is down and we're not taking any orders" Both Prattville and Montgomery locations They are NEVER available! Also today 12/3/24 9 AM they are out of glazed 🤦🏻♂️ and it's been awhile since I've seen the "HOT" sign on. I'm not sure if this is a management issue or supply issue or what but I give up. Get your act together. This is unacceptable
Service: 1
Haley Andrews
THE WORST service ever! No card transaction, cash only, and only exact amount. The chick at the window had a horrible attitude and acted like she didn’t want to sell us anything. We were trying to get donuts for our employees, since we own our own business, and have employees working on a Saturday. The girl at the window was rude, rolling her eyes, and had a hood up the whole time. Do better guys and if you hate your job that much then find another one and stop being rude to people who don’t deserve the attitude.
Atmosphere: 1
Food: 1
Service: 1
Alexis McKenzie
This was my first time purchasing donuts inside of Krispy Kreme when the HOT sign was on. It was later in the evening on a road trip home, & I was shocked at the amount of people on a waiting list to get a box of hot, fresh Donuts! The staff was very sweet.
I didn't realize how many Donuts go straight to the trash for one reason or another. At first, all I could think about was how many of those donuts could be kept & donated. But they did a good job explaining why they don't keep them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
TRT 30
The donuts were fresh. The staff was very helpful and friendly.
I went into Krispy Kreme on Saturday September 21st 2024 at about 330 and the lady helping customers was really rude saying we don’t got no mo glazed donuts before I could even tell her what I was wanting!! I had a coupon for any dozen for $9.99 and she said I need to see that coupon like it upset her that I had a coupon!! We buy donuts frequently atleast once a week so I know what I want and my coupon was in date!! There were two people ahead of me looking, so they told me that I could go ahead of them because they didn’t know what they wanted and this apparently made the lady mad and she said, ma’am they were here before you and I preceded to tell her they let me go ahead and she walk away from me!! This is the very last time I will give my money to a company that employees rude and mouthy employees!! To top it off what donut shop is out of the most popular donuts and they are not attempting to make any!!! I left without purchasing anything because of the rudeness of this employee!!
ERIC CARVER
Really nice folks and good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Glazed Dozen
Henny Penny
We wasted our money on coffee. I ordered a hot Carmel Latte and a coffee with cream and sugar. Awful. This is the second time. They only know donuts. Don’t waste your 10-12$$ on coffee. I think the gas station actually makes it better. It was 10am. Not the last pot of the night.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Original Glazed Dozen
Brenda S Poole
Just not a fan of Krispy Kreme.
Atmosphere: 5
Food: 5
Service: 5
Frankie
we asked for 6 chocolate cream filled but got 4 of those and 2 glazed! what sigma krispy… you are not so skibidi…
They were out of so much stuff and said they wouldn’t have more until 2pm. We came at 9 in the morning. The workers were also condescending with their tone and came off as rude
Atmosphere: 2
Food: 3
Service: 2
I was here on Sunday December 22 around 1030am. The woman at the counter was the most rude person I’ve experienced in a while. The place was not clean and the lock on the restroom door was broken. I will not be going back
Atmosphere: 1
Food: 2
Service: 1
The cashier did stop smacking her gum the whole time. She was also upset because somebody else might have to run her register. And then she said, "I'm not going to do this with nobody today I'm not going to do this today. I don't need the drama when I order my food. I don't need to travel when I eat my donuts I just want donuts and a smile.
Atmosphere: 1
Food: 4
Service: 2
Very very dirty, I have never seen one as filthy as this ..
Atmosphere: 1
Food: 1
Service: 1
One star is generous.
Fourth trip here to attempt to purchase 2 dozen of the advertised "Grinch" donuts for my grandkids. First try on Black Friday "I'm sorry our system is down and we're not taking any orders" Both Prattville and Montgomery locations
They are NEVER available! Also today 12/3/24 9 AM they are out of glazed 🤦🏻♂️ and it's been awhile since I've seen the "HOT" sign on.
I'm not sure if this is a management issue or supply issue or what but I give up.
Get your act together. This is unacceptable
Service: 1
THE WORST service ever! No card transaction, cash only, and only exact amount. The chick at the window had a horrible attitude and acted like she didn’t want to sell us anything. We were trying to get donuts for our employees, since we own our own business, and have employees working on a Saturday. The girl at the window was rude, rolling her eyes, and had a hood up the whole time. Do better guys and if you hate your job that much then find another one and stop being rude to people who don’t deserve the attitude.
Atmosphere: 1
Food: 1
Service: 1
This was my first time purchasing donuts inside of Krispy Kreme when the HOT sign was on. It was later in the evening on a road trip home, & I was shocked at the amount of people on a waiting list to get a box of hot, fresh Donuts! The staff was very sweet.
I didn't realize how many Donuts go straight to the trash for one reason or another. At first, all I could think about was how many of those donuts could be kept & donated. But they did a good job explaining why they don't keep them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
The donuts were fresh. The staff was very helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Classic Assorted Dozen
Very good but too expensive !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, 10 Count Assorted Doughnut Dots
The donuts were great for our first time trying them, & the employee's description of the donut machine process was very illuminating
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Hershey Chocolate Donuts
Restaurantji Recommends
I went into Krispy Kreme on Saturday September 21st 2024 at about 330 and the lady helping customers was really rude saying we don’t got no mo glazed donuts before I could even tell her what I was wanting!! I had a coupon for any dozen for $9.99 and she said I need to see that coupon like it upset her that I had a coupon!! We buy donuts frequently atleast once a week so I know what I want and my coupon was in date!! There were two people ahead of me looking, so they told me that I could go ahead of them because they didn’t know what they wanted and this apparently made the lady mad and she said, ma’am they were here before you and I preceded to tell her they let me go ahead and she walk away from me!! This is the very last time I will give my money to a company that employees rude and mouthy employees!! To top it off what donut shop is out of the most popular donuts and they are not attempting to make any!!! I left without purchasing anything because of the rudeness of this employee!!
Really nice folks and good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Glazed Dozen
We wasted our money on coffee. I ordered a hot Carmel Latte and a coffee with cream and sugar. Awful. This is the second time. They only know donuts. Don’t waste your 10-12$$ on coffee. I think the gas station actually makes it better. It was 10am. Not the last pot of the night.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Original Glazed Dozen
Just not a fan of Krispy Kreme.
Atmosphere: 5
Food: 5
Service: 5
we asked for 6 chocolate cream filled but got 4 of those and 2 glazed! what sigma krispy… you are not so skibidi…
Service: 1
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