Don’t bother ordering here through door dash or Uber eats because if they forget something they won’t reimburse you they’ll just say complain on the app and the app won’t do anything and the store will do the same and just give the run around, they stole money from me, I didn’t receive my 2 items I paid for and they won’t even help. Waste of time.
Atmosphere: 1
Food: 1
Service: 1
Henry and Connie Martin
Drive thru service is sooooo slow!
Food: 4
Service: 1
Garry Lee
Who needs to go to China for good food, we have Panda Express right here.
Atmosphere: 3
Food: 5
Service: 4
Gi Gi Mitchell
Terrible service
Atmosphere: 1
Service: 1
Tiffany
Pratville Panda Express is okay if you’re looking for a quick and affordable meal, but it’s not always consistent at this location. Today I sat in the drive-thru waiting to be greeted. I actually had to say hello, and even then, an employee kind of rushed me to order. Sometimes the food is fresh and flavorful, but other times it feels like it’s been sitting out too long. The portion sizes are decent, but the flavor can be hit or miss depending on the location or time of day. It’s not bad for fast food, but this location is not the first place I’d go any more if I wanted really great Chinese food.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Plate with Orange Chicken and Beijing Beef
Dana Malia Marvin
Gave DoorDash wrong order.
Kendra Washington
The Chow Mein noodles were so darn DRY!!!!!! Never ? again! What a waste of money!
Summer Oswalt
Food was great!
Atmosphere: 5
Food: 5
Service: 5
William Powell
Staff was very friendly and the dishs that I had for dinner was very tasteful !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Bigger Plate - 2 Half Sides
ter b
Let me start off by saying this was my worse experience at any Panda Express. I did a mobile order and I was hoping I could pick up at the drive tru but it was blocked when i got there so i had to go, inside I notice several white persons coming in grabbing their mobile order or this specific white lady that works there asking their names grant you she never asked them to verify the order showing their phone she just asked for their name. I sat there for over 10mins then I decided to walk to the register to asked about my order the young lady asked for my name I told her and of course my ticket just just sitting there because the store had quiet a few folks around she asked if it could be done because I was there this lady said she would prepare the order while I went back to sit I saw her coming and got up she said what’s the I said my name she said what I said my name again I do have an accent so I showed her the phone she was asking where is the name at this time I am already pissed because she never asked to see anyone’s phone and yes I’m a black female I said ma’am it’s my order I took the bag from her. If you are going to want to see a black person phone to verify the order do the same for your white folks too. I promise if my 7yrs old never asked me to go get it I promise I wanted to return and ask for a refund I even lost my appetite. I will definitely stay away from here
Dae really made ordering easy.I drove over an hour just to eat Panda Express in Prattville..Thank you DAE for assisting my family.The food was fresh, and we enjoyed eating in.
Atmosphere: 5
Food: 5
Service: 5
Paula Stull
Only thing about Panda is the long wait on food. Please cook plenty before customers come in restraunt.
Atmosphere: 3
Food: 3
Service: 3
Rebecca Rowlen
The broccoli beef bowl was great
Food: 4
Recommended dishes: Side Chow Mein, Build Your Own Bowl - 1 Full Side
Todd Taylor
Absolutely phenomenal quality of food.We are never disappointed in our local PE.In these days of ridiculous inflation and skyrocketing prices, the $35 family meal is an extremely economical way to feed 5 people some really great food.The quality of the Firecracker Shrimp is amazing. Especially considering that we are 150 miles from the nearest ocean.We love, love love Panda Express!!
Atmosphere: 5
Food: 5
Service: 5
Allyson Venable
Love Panda Express in Prattville, AL. Orange Chicken is a favorite. Nice clean restaurant. Everyone is friendly and helpful.
Don’t bother ordering here through door dash or Uber eats because if they forget something they won’t reimburse you they’ll just say complain on the app and the app won’t do anything and the store will do the same and just give the run around, they stole money from me, I didn’t receive my 2 items I paid for and they won’t even help. Waste of time.
Atmosphere: 1
Food: 1
Service: 1
Drive thru service is sooooo slow!
Food: 4
Service: 1
Who needs to go to China for good food, we have Panda Express right here.
Atmosphere: 3
Food: 5
Service: 4
Terrible service
Atmosphere: 1
Service: 1
Pratville Panda Express is okay if you’re looking for a quick and affordable meal, but it’s not always consistent at this location. Today I sat in the drive-thru waiting to be greeted. I actually had to say hello, and even then, an employee kind of rushed me to order. Sometimes the food is fresh and flavorful, but other times it feels like it’s been sitting out too long. The portion sizes are decent, but the flavor can be hit or miss depending on the location or time of day. It’s not bad for fast food, but this location is not the first place I’d go any more if I wanted really great Chinese food.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Plate with Orange Chicken and Beijing Beef
Gave DoorDash wrong order.
The Chow Mein noodles were so darn DRY!!!!!! Never ? again! What a waste of money!
Food was great!
Atmosphere: 5
Food: 5
Service: 5
Staff was very friendly and the dishs that I had for dinner was very tasteful !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Bigger Plate - 2 Half Sides
Let me start off by saying this was my worse experience at any Panda Express. I did a mobile order and I was hoping I could pick up at the drive tru but it was blocked when i got there so i had to go, inside I notice several white persons coming in grabbing their mobile order or this specific white lady that works there asking their names grant you she never asked them to verify the order showing their phone she just asked for their name. I sat there for over 10mins then I decided to walk to the register to asked about my order the young lady asked for my name I told her and of course my ticket just just sitting there because the store had quiet a few folks around she asked if it could be done because I was there this lady said she would prepare the order while I went back to sit I saw her coming and got up she said what’s the I said my name she said what I said my name again I do have an accent so I showed her the phone she was asking where is the name at this time I am already pissed because she never asked to see anyone’s phone and yes I’m a black female I said ma’am it’s my order I took the bag from her. If you are going to want to see a black person phone to verify the order do the same for your white folks too. I promise if my 7yrs old never asked me to go get it I promise I wanted to return and ask for a refund I even lost my appetite. I will definitely stay away from here
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Dae really made ordering easy.I drove over an hour just to eat Panda Express in Prattville..Thank you DAE for assisting my family.The food was fresh, and we enjoyed eating in.
Atmosphere: 5
Food: 5
Service: 5
Only thing about Panda is the long wait on food. Please cook plenty before customers come in restraunt.
Atmosphere: 3
Food: 3
Service: 3
The broccoli beef bowl was great
Food: 4
Recommended dishes: Side Chow Mein, Build Your Own Bowl - 1 Full Side
Absolutely phenomenal quality of food.We are never disappointed in our local PE.In these days of ridiculous inflation and skyrocketing prices, the $35 family meal is an extremely economical way to feed 5 people some really great food.The quality of the Firecracker Shrimp is amazing. Especially considering that we are 150 miles from the nearest ocean.We love, love love Panda Express!!
Atmosphere: 5
Food: 5
Service: 5
Love Panda Express in Prattville, AL. Orange Chicken is a favorite. Nice clean restaurant. Everyone is friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
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