Starbucks

2588 Cobbs Ford Rd, Prattville
(334) 285-9413

Recent Reviews

DeAndrea Canfield

If going in the morning make a mobile order unless you have an hour to spend waiting for coffee either in the cafe or drive thru. Very slow especially in the am

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Cheese Danish, Vanilla Bean Crème Frappuccino Blended Crème, Java Chip

Steven Jenkins

Ordered a white chocolate mocha, hot. Girl in drive thru hands me a cold one but I don't take it and tell her it was supposed to be hot. She goes back and dumps it in a hot cup with insulating sleeve and hands it back out to me.

Atmosphere: 1

Food: 1

Service: 1

Aaron Masters

This place was packed but got My coffee quick.

Atmosphere: 5

Service: 5

E

Music was quite loud on the second visit. Great friendly staff and quick service!!

Atmosphere: 5

Service: 5

David Burnette

Asked for low ice and got full ice.

Atmosphere: 5

Food: 4

Service: 2

Recommended dishes: Vanilla Bean Crème Frappuccino Blended Crème

Amanda & James

Love how they greet you as soon as you enter the door! They communicate well, very respectful.

Atmosphere: 5

Food: 5

Service: 5

Alyssa Barnett

Put in mobile order. After a half hour it still wasn't ready. Ended up just leaving as I had somewhere I had to be.

Life Expectancy

GOOD FOR MORNING SHIFT ONLY. If you have a specialty drink with few specifics then please try to go to this location only in the morning. They plug their best baristas for the morning rush and these guys rarely miss. After that, I promise it seems they throw anyone, trained or not, on the machine. My white chocolate mocha is never right after the morning. Target SBX is preferred in the afternoon/evening, but even they need just a few tweaks.

Atmosphere: 5

Food: 2

Service: 5

T Lyght

One of the best in the state. Grace did exceptionally well at the drive thru.....very friendly, cheerful, and patient.

Simone D'Hondt

very slow; don’t ever stop here if you’re on a road trip. last time I came inside & waited 25 minutes for my drink. this time I went through drive through & it was about 15 minutes.

Janna Carnley

We stopped in at 7:49 to pick up a to go order. We get Starbucks in a regularly. This was by far the worst coffee A Venti white mocha iced. It was watery and no flavor or sweetness. Disappointing!

Ellesse Phillips

Drive thru is a little tight and parking is terrible but worth it.

Atmosphere: 5

Food: 5

Service: 5

Christy Dellaria

The ABSOLUTE WORST!!! I know it’s mostly because they are the only location in the area besides target but HORRIBLE! Always get a warning from the cashier “just to let you know, there’s a 30 min wait or more for drinks”. And it always is. My son left his keys there last night and been trying to call them since we realized that last night and NOONE answers the phone! Called about 20 times and no answer. Even a Starbucks manager in Montgomery could not reach their manager.Currently here now to see if they have his keys (30 min drive) and my son got hit with an attitude saying “you’re gonna have to give us a minute to look in the safe”. It’s been about 15 min so far. ??‍♀️

Jill Gould

I placed an order in the drive-thru and after I handed the employee my credit card they entered a tip for me. I would not have known this except that I asked for a receipt. I went into the store to speak with the supervisor who said they cannot refund gratuity. There was no apology or explanation of how this was a mistake (most likely because it was intentional). So beware — they are allowed to take whatever tip they want from you without you even knowing it, but they aren’t allowed to refund it. Convenient.

Atmosphere: 1

Service: 1

Andrew Nagorny

Manager does not care that orders are wrong and drinks get messed up and no one works on remaking the drinks to fix the

Atmosphere: 1

Food: 2

Service: 1

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