There is nothing worse than walking into a restaurant to order and employees are out front stating other employees had quit and left them unable to do their jobs. They didn’t have enough bread and so forth. I ordered the sandwich I wanted in a salad so there would be no bread and try to give them a break and it ended up costing more money for the salad.The whole situation made the dinner I paid for less than desirable to eat.I’m always turned off by brown lettuce anyway . I will not be returning.
Maturity is lacking.This place should be inspected.
Atmosphere: 1
Food: 1
Service: 1
Edward Thomas
Ordered food and drinks for delivery through subway website. Doordash delivered food. I ASKED were are my drinks, are they in the bag. K'Terrius said yes that's everything from Subways. MY DRINKS are missing. I paid $3.99 delivery fee and $5.90 delivery tip for missing drinks. K'Terrius wouldn't even go back and get them. I had to drive to Subways for get the drinks I paid for and paid to be delivered with my food. Subways and Doordash kept saying it was the other persons fault. I will never again order doordash again.Nor go to the subways on south memorial drive again.
Atmosphere: 1
Food: 1
Service: 1
K B
Wish I could leave a zero, just left here. Customer service was very poor. I understand they may have not had a good day however there is no excuse for attitudes or slinging food. The sandwiches were poorly made. It took everything in me not to publicly chastise two adults.
Scott Beaver
They put 5 meatballs on my kids footlong, and my sandwich and my other sons sandwiches bread was so hard , the hard bread has happened the last 3 times. Never again, then don't ask for more condiments than what they put on there, you'll get nothing but attitude. Do yourself a favor and make the few minute extra drive to a different location
Food: 1
Service: 1
sandra steele
Make sure you order 24 hours ahead for a tray of 15 subs that were to be cut into smaller sandwiches, went in to order around 3:00 and was told I could not get them before 11:00 the next day, needed them around 8:00. That was around $140 that obviously they did not care about losing, only 1customer in there at the time, which was very nice and told us that Publix could possibly do them, whoever the lady was, Thank you for suggesting Publix which I called and they took the order with no problem. This was a first time in this subway and the last.We ordered from Millbrook subway last year and there was never a mention of 24hr wait.
Faye Lantz
Nick and Jyden were awesome tonight when it came to our food order. I forgot to put something on my ticket and Jyden was nice enough to fix it for me. Nick took the extra time and to make sure my husband was safe eating there, because he has severe food allergies. I appreciate Nick taking the extra time. Thanks for a great meal.
Atmosphere: 4
Food: 5
Service: 5
Jared Sloan
Two trips in a row they have messed up the orders. After screwing up the online order, when brought to there attention, messed it up again. Will not be going back. To that location. Once is a mistake. Twice is a problem that shows incompetence and carelessness.
Food: 1
Service: 1
Grant Hughes
This subway has some very rude employees and awful customer service. One employee with very short dark brown hair and glasses got mad because I ordered two foot longs. I go to this location often and I was using the BOGO footlong offer in the app. They have this deal every so often. I went in there another time after going in there in the past, and he said “Let me guess, you’re gonna get two foot longs again” and I also ordered a dipper, and he said “See this is what is so annoying!” these employees also cuss and argue with each other like crazy when making sandwiches. I’ll stay going to the one on 14 it’s worth the drive!
Brandon Morton
When you say your open till 9:00 p.m. why is the door lock at 8:50p.m.or could have been sooner. That's what time I pulled up to the door.
I had a craving for Subway. The sandwiches were wrapped so tight that they were smashed. The vegetables were old and turning. The sandwiches were not fresh or edible. Very disappointing. Will not go to that location again. It may be a long while if I have Subway again.
Atmosphere: 1
Food: 1
Service: 2
Zach Reynolds
Was excited to finally get coupons in the mail like other people I know use all the time. Very convenient this location is so close to home. Was very disappointed after having my order made to find out "the boss opted out" and they don't take coupons. Wish there was something posted so I would have known to go to a different location. Food and staff are fine, but I'd rather drive a mile or two more to save money.
Atmosphere: 2
Food: 4
Service: 3
Jesus Loves You, Repent
Really rude, don't want to make your sandwiches I wouldn't bother stopping at this location.
Atmosphere: 1
Food: 1
Service: 1
Brandon Taff
Worst salad ever ! There was like 2 pieces of chicken on it ! I will never be back here
There is nothing worse than walking into a restaurant to order and employees are out front stating other employees had quit and left them unable to do their jobs. They didn’t have enough bread and so forth. I ordered the sandwich I wanted in a salad so there would be no bread and try to give them a break and it ended up costing more money for the salad.The whole situation made the dinner I paid for less than desirable to eat.I’m always turned off by brown lettuce anyway . I will not be returning.
Maturity is lacking.This place should be inspected.
Atmosphere: 1
Food: 1
Service: 1
Ordered food and drinks for delivery through subway website. Doordash delivered food. I ASKED were are my drinks, are they in the bag. K'Terrius said yes that's everything from Subways. MY DRINKS are missing. I paid $3.99 delivery fee and $5.90 delivery tip for missing drinks. K'Terrius wouldn't even go back and get them. I had to drive to Subways for get the drinks I paid for and paid to be delivered with my food. Subways and Doordash kept saying it was the other persons fault. I will never again order doordash again.Nor go to the subways on south memorial drive again.
Atmosphere: 1
Food: 1
Service: 1
Wish I could leave a zero, just left here. Customer service was very poor. I understand they may have not had a good day however there is no excuse for attitudes or slinging food. The sandwiches were poorly made. It took everything in me not to publicly chastise two adults.
They put 5 meatballs on my kids footlong, and my sandwich and my other sons sandwiches bread was so hard , the hard bread has happened the last 3 times. Never again, then don't ask for more condiments than what they put on there, you'll get nothing but attitude. Do yourself a favor and make the few minute extra drive to a different location
Food: 1
Service: 1
Make sure you order 24 hours ahead for a tray of 15 subs that were to be cut into smaller sandwiches, went in to order around 3:00 and was told I could not get them before 11:00 the next day, needed them around 8:00. That was around $140 that obviously they did not care about losing, only 1customer in there at the time, which was very nice and told us that Publix could possibly do them, whoever the lady was, Thank you for suggesting Publix which I called and they took the order with no problem. This was a first time in this subway and the last.We ordered from Millbrook subway last year and there was never a mention of 24hr wait.
Nick and Jyden were awesome tonight when it came to our food order. I forgot to put something on my ticket and Jyden was nice enough to fix it for me. Nick took the extra time and to make sure my husband was safe eating there, because he has severe food allergies. I appreciate Nick taking the extra time. Thanks for a great meal.
Atmosphere: 4
Food: 5
Service: 5
Two trips in a row they have messed up the orders. After screwing up the online order, when brought to there attention, messed it up again. Will not be going back. To that location. Once is a mistake. Twice is a problem that shows incompetence and carelessness.
Food: 1
Service: 1
This subway has some very rude employees and awful customer service. One employee with very short dark brown hair and glasses got mad because I ordered two foot longs. I go to this location often and I was using the BOGO footlong offer in the app. They have this deal every so often. I went in there another time after going in there in the past, and he said “Let me guess, you’re gonna get two foot longs again” and I also ordered a dipper, and he said “See this is what is so annoying!” these employees also cuss and argue with each other like crazy when making sandwiches. I’ll stay going to the one on 14 it’s worth the drive!
When you say your open till 9:00 p.m. why is the door lock at 8:50p.m.or could have been sooner. That's what time I pulled up to the door.
Atmosphere: 1
Food: 1
Service: 1
Good sandwich!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
Restaurantji Recommends
I had a craving for Subway. The sandwiches were wrapped so tight that they were smashed. The vegetables were old and turning. The sandwiches were not fresh or edible. Very disappointing. Will not go to that location again. It may be a long while if I have Subway again.
Atmosphere: 1
Food: 1
Service: 2
Was excited to finally get coupons in the mail like other people I know use all the time. Very convenient this location is so close to home. Was very disappointed after having my order made to find out "the boss opted out" and they don't take coupons. Wish there was something posted so I would have known to go to a different location. Food and staff are fine, but I'd rather drive a mile or two more to save money.
Atmosphere: 2
Food: 4
Service: 3
Really rude, don't want to make your sandwiches I wouldn't bother stopping at this location.
Atmosphere: 1
Food: 1
Service: 1
Worst salad ever ! There was like 2 pieces of chicken on it ! I will never be back here
Fast and good service.
Atmosphere: 5
Food: 5
Service: 5
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