Wendy's

696 E Main St, Prattville
(334) 361-0421

Recent Reviews

S M

I’d give it 0 but that’s not an option. Girl working the window had the WORST attitude. Acted like we were disturbing her at work and then gave us the wrong food. The food my daughter got made her sick. I wouldn’t ever return this place again.

Atmosphere: 1

Food: 1

Service: 1

Sissy Clark

The food was good , the drive ladies were not very nice ?

Food: 4

Service: 3

Banger McGhee

A little slow because they were busy. Didnt have to wait long and the food was good. No complaints.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Gary Moore

Love the pretzel baconator!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S French Fries, Baconator

Lisa Brown

This location has wonderful staff that has a good sense of humor. I inquired if the Frosty machine was working and was jokingly told, " Yeah, this isn't McDonald's." I laughed right along...too funny. The food was good expected and the order was correct. Great all

Atmosphere: 5

Food: 5

Service: 5

Randy Gibbs

It's fast food..

Atmosphere: 1

Food: 3

Service: 4

Lorene Davis

The service today was great and the burger was good. Drive through worker was pleasant and kind. Enjoyed my food.

Food: 5

Service: 5

Carmen Griffin

Always quick and friendly service, especially the evening shift.

Atmosphere: 5

Food: 5

Service: 5

Sue Able

If I could give 0 I would I’m doing DoorDash and the lobby is closed at 7p??? There are at least 7-8 in here why is that not enough! I worked fast food. I’m so sick of these lazy Alabama fast food workers!!! Then I try and get the food the man I was talking to at the door LEFT ME STANDING THERE WITHOUT COMING TO TELL ME I WOULD NEED TO JUST GET IN LINE MAKING ME LATE FOR MY DELIVERIES!!!!

Atmosphere: 1

Food: 1

Service: 1

Gaye G

Food was good but then the employees started arguing and cussing loudly. It was awful so probably won't go back. This happened 11/26/23 at a little after eleven. Owner should pull the camera.

Tony Fuller

The best hamburger ever. Dave's triple. Clean establishment.

Anitra Freeman

Very unfortunate experience at this location. The employees would benefit from better training on customer service. The atmosphere did not feel welcoming, and after I asked for an adjustment on my order, it seemed to be an inconvenience to them. Overall, this location is in need of a serious overhaul in trained and experienced employees. Staff seemed younger , less experienced, and the manager was nowhere in site when I requested for her . Will not be returning to this location again for service .

Atmosphere: 2

Food: 3

Service: 1

Charles Coburn

I wouldve given them 5s, but it's fast food... The people are friendly and helpful.

Atmosphere: 4

Food: 4

Service: 5

Fredrick Gipson

I was going to order and the drive through put me on whole for about 35 minutes so I went around and didn't order nothingParking: Again will be a long time before I do that again

Recommended dishes: Baconator

Linda R.

Every time I visit this location i'am not too happy, they're rude, unprofessional and rush you through the ordering process. I ordered the western salad a few times they only put one scoop of guacamole. I mentioned this to the manager she said, I'll let them know. But nothing never changed, so I don't order the salad anymore! A few weeks ago I order through the drive -thru the special two breakfast sandwiches, coffee and potatoes. At the drive-thru I was handed only two sandwiches. I asked where's my coffee and potatoes, the cashier told me I had to go around to the ordering menu board and order them. I already order the special. I felt I was robbed. At this point I was disgusted. I took there app off my phone. I realized afterwards I didn't receive a receipt. Make me think what's going on! I only gave one star because I couldn't give a ZERO.

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