Service has been getting worse lately. We had to pull up and wait. 22 minutes total for 2 sausage croissanwhiches and a 5 pc french toast stix. We ended up being late for work.
Amey Watts
Our fried food tasted and looked overdone. And when we tried to bring it back they said it was the oil and that it was not overdone. We said it tasted bad, we weren't offered any solution (refund). Also, cashier was in the lobby visiting with a friend and they were extremely loud. Talking and yelling as if there were not any other people in the establishment. Overall, the entire experience was very unpleasant.
Owen Willingham
The poorest quality of food I have ever seen and this is very surprising because it’s in rainbow city. I will never visit another Burger King as long as I live.
Phillip David Harris Bluegrass Gospel singer
Went for lunch today, and the food was fresh and the service was amazing
Kari OBrien
I've never been to a Burger King with such happy and helpful employees. If I lived here I'd make this my daily location. Love the attitudes of everyone here
Martin Osborne
It's been 3 weeks now Sr 22
Justin Curtis
Everyone at the counter was cheerful with good vibes! Happy to help and very respectful. Meka, the general manager, has some crazy good vibes! I can see why she is the general manager. All smiles, all laughs, and cutting up. Awesome people working here. The food was as fresh as it could get and hot. No cold fries, burgers weren’t cold and the drinks had the perfect ratio on syrup/carbonation. The lobby was very clean, the bathrooms were clean, behind the counter was clean (aside from a few fries, but that happens) the folks working here definitely make a difference in eating at a fast food restaurant. That’s why I gave 5 stars on atmosphere. It’s Burger King for crying out loud. We all know what to expect, it’s the employees that really make a difference in the atmosphere.
If you’re reading this Meka, I hope you stay vibrant and keep pulling people up with you. Awesome job, all of you!
R L 506
Remember when Burger King burgers were hot, fresh and tasty with that flame-cooked flavor? Well, what we ate today was not that.
After several disappointing visits to various Burger King restaurants during our RV travels we decided to write them off. Until today we hadn't visited any Burger King in years.
But after reading a FB post from, we assume, the new manager of the Rainbow City, Alabama, location asking everyone to come back and give them another chance, we took the bait... and we were duped. Again.
We ordered two large Whopper meals. Each came with fries and a large drink.
The burgers were acceptable but the meat patties were barely warm and obviously not freshly prepared. They were edible but not enjoyable. The fries were not fresh and were cold to the touch. We did ask for fresh fries and they were cooked and delivered as requested.
We would love to regularly visit a Burger King restaurant that serves fresh hot Whoppers made the way they used to be. But if the food we received today is what management thinks is new and improved, we give up. Again!
Noe Camino
Bad service, they told me to move further ahead and they made me wait for 20 minutes and the lady who gave me the order was like drugged, she walked weird and stood in front of my car and didn't give me the order, she just stared at me, that was very strange. I'm never going again
Anita Beggs
It's great! It's Burger King, where you can have it your way. The dining room was clean, the food was fresh, and Mrs. Reaves was so friendly, chatting with us about not seeing us lately.
Our food was hot a we enjoyed a clean lobby to sit down in. Yes the food took some time but there was only two employees working. It seems every where is cutting crew or having crew shortage. But overall Good job and good food.
Emily Colvin-Wiggonton
Hot fresh food , and always friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Onion Rings, BK Chicken Fries, French Fries
Gina Reeves
I got the cheesy tots, they were hot and fresh, they were absolutely awesome. I got the mozzarella fries, they were great but they forgot the marinara dipping sauce, was a little sad, but they were really good.
Atmosphere: 5
Food: 4
Service: 5
Seth Brown
Menu outside is different than inside. You will get disrespect for mentioning it. Slow slow slow. Just better to not eat there until better owners come along.
Atmosphere: 1
Food: 1
Service: 1
Savanna Burgett
Been in the drive through line for 20 mins and it still hasn’t moved. Every time we come here it’s something. Idk how they are still open with these lines and only have 2 employees. Bless it.
Service has been getting worse lately. We had to pull up and wait. 22 minutes total for 2 sausage croissanwhiches and a 5 pc french toast stix. We ended up being late for work.
Our fried food tasted and looked overdone. And when we tried to bring it back they said it was the oil and that it was not overdone. We said it tasted bad, we weren't offered any solution (refund). Also, cashier was in the lobby visiting with a friend and they were extremely loud. Talking and yelling as if there were not any other people in the establishment. Overall, the entire experience was very unpleasant.
The poorest quality of food I have ever seen and this is very surprising because it’s in rainbow city. I will never visit another Burger King as long as I live.
Went for lunch today, and the food was fresh and the service was amazing
I've never been to a Burger King with such happy and helpful employees. If I lived here I'd make this my daily location. Love the attitudes of everyone here
It's been 3 weeks now Sr 22
Everyone at the counter was cheerful with good vibes! Happy to help and very respectful. Meka, the general manager, has some crazy good vibes! I can see why she is the general manager. All smiles, all laughs, and cutting up. Awesome people working here. The food was as fresh as it could get and hot. No cold fries, burgers weren’t cold and the drinks had the perfect ratio on syrup/carbonation. The lobby was very clean, the bathrooms were clean, behind the counter was clean (aside from a few fries, but that happens) the folks working here definitely make a difference in eating at a fast food restaurant. That’s why I gave 5 stars on atmosphere. It’s Burger King for crying out loud. We all know what to expect, it’s the employees that really make a difference in the atmosphere.
If you’re reading this Meka, I hope you stay vibrant and keep pulling people up with you. Awesome job, all of you!
Remember when Burger King burgers were hot, fresh and tasty with that flame-cooked flavor? Well, what we ate today was not that.
After several disappointing visits to various Burger King restaurants during our RV travels we decided to write them off. Until today we hadn't visited any Burger King in years.
But after reading a FB post from, we assume, the new manager of the Rainbow City, Alabama, location asking everyone to come back and give them another chance, we took the bait... and we were duped. Again.
We ordered two large Whopper meals. Each came with fries and a large drink.
The burgers were acceptable but the meat patties were barely warm and obviously not freshly prepared. They were edible but not enjoyable. The fries were not fresh and were cold to the touch. We did ask for fresh fries and they were cooked and delivered as requested.
We would love to regularly visit a Burger King restaurant that serves fresh hot Whoppers made the way they used to be. But if the food we received today is what management thinks is new and improved, we give up. Again!
Bad service, they told me to move further ahead and they made me wait for 20 minutes and the lady who gave me the order was like drugged, she walked weird and stood in front of my car and didn't give me the order, she just stared at me, that was very strange. I'm never going again
It's great! It's Burger King, where you can have it your way. The dining room was clean, the food was fresh, and Mrs. Reaves was so friendly, chatting with us about not seeing us lately.
Restaurantji Recommends
Our food was hot a we enjoyed a clean lobby to sit down in. Yes the food took some time but there was only two employees working. It seems every where is cutting crew or having crew shortage. But overall Good job and good food.
Hot fresh food , and always friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Onion Rings, BK Chicken Fries, French Fries
I got the cheesy tots, they were hot and fresh, they were absolutely awesome. I got the mozzarella fries, they were great but they forgot the marinara dipping sauce, was a little sad, but they were really good.
Atmosphere: 5
Food: 4
Service: 5
Menu outside is different than inside. You will get disrespect for mentioning it. Slow slow slow. Just better to not eat there until better owners come along.
Atmosphere: 1
Food: 1
Service: 1
Been in the drive through line for 20 mins and it still hasn’t moved. Every time we come here it’s something. Idk how they are still open with these lines and only have 2 employees. Bless it.
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