Customer service was very polite. They caught my Jr whopper due to it was a special ordered and made a fresh patch of onion rings because the ones on my plate would had been cold. That means a lot when have great service, atmosphere and food.
Atmosphere: 5
Food: 5
Service: 5
J “JMC” Carter
This Burger King has good workers however the manager needs to be fired immediately! As I was standing waiting for my order I couldn't believe how that manager was talking to the workers and on top of that he looks real dirty and always looks dirty it's like how do you have this guy working with food and he's the manager oh my yeah changes need to be made.
This manager is rude to his customers and to his workers and whoever his boss is should fire him immediately he is making your establishment look bad.
Atmosphere: 2
Food: 2
Service: 1
George Jones
I entered the Burger King establishment at approximately 8:35 p.m., although I am uncertain as to the specific day. However, as I was preparing to place my order, I experienced a sudden change of heart upon witnessing the manager applying what appeared to be a piece of tape to the back of his head, covering a 2-inch cut. Furthermore, a worker in the background presented a visibly unclean appearance, prompting me to promptly exit the premises and vow never to return. 100% disgusting
Atmosphere: 1
Food: 1
Service: 1
david brookover
Breakfast takes way too long through the drive-thru
Atmosphere: 3
Food: 4
Service: 2
Justin Santander
Absolutely pitiful. They were out of coke but we they have flavored coke, ok no biggie got that handled. then we get our food and we ordered two large fries, and we got two half empty boxes, then went to grab a napkin and instead of a napkin, we get paper towels from a bathroom dispenser. Shut the dang place down if you can't afford to provide the service and products your suppose to.
Atmosphere: 1
Food: 1
Service: 1
Amy Roe
The GM is a joke.
Service: 1
B G
When pulling up the restaurant appeared closed as there were no customersz. The person working the drive thru was completely incompetent. Could not understand “no pickle” - kept repeating “no ketchup!?” Doesn’t even sound “alike” or close. Asked for a coke and they came back “sweet tea”? Got to window and the person appeared unclean. Will not visit this location again.
Atmosphere: 1
Food: 3
Service: 1
Shannon Whaley
They got our order completely wrong just not listening and putting whatever they felt like was the closest thing. Left my debit card up front out of my sight for at least 5 minutes. Just horrible experience. It's definitely the worst in all of etowah county.
Atmosphere: 1
Food: 1
Service: 1
Sabrina Queen
Service has been getting worse lately. We had to pull up and wait. 22 minutes total for 2 sausage croissanwhiches and a 5 pc french toast stix. We ended up being late for work.
Amey Watts
Our fried food tasted and looked overdone. And when we tried to bring it back they said it was the oil and that it was not overdone. We said it tasted bad, we weren't offered any solution (refund). Also, cashier was in the lobby visiting with a friend and they were extremely loud. Talking and yelling as if there were not any other people in the establishment. Overall, the entire experience was very unpleasant.
The poorest quality of food I have ever seen and this is very surprising because it’s in rainbow city. I will never visit another Burger King as long as I live.
Phillip David Harris Bluegrass Gospel singer
Went for lunch today, and the food was fresh and the service was amazing
Kari OBrien
I've never been to a Burger King with such happy and helpful employees. If I lived here I'd make this my daily location. Love the attitudes of everyone here
Martin Osborne
It's been 3 weeks now Sr 22
Justin Curtis
Everyone at the counter was cheerful with good vibes! Happy to help and very respectful. Meka, the general manager, has some crazy good vibes! I can see why she is the general manager. All smiles, all laughs, and cutting up. Awesome people working here. The food was as fresh as it could get and hot. No cold fries, burgers weren’t cold and the drinks had the perfect ratio on syrup/carbonation. The lobby was very clean, the bathrooms were clean, behind the counter was clean (aside from a few fries, but that happens) the folks working here definitely make a difference in eating at a fast food restaurant. That’s why I gave 5 stars on atmosphere. It’s Burger King for crying out loud. We all know what to expect, it’s the employees that really make a difference in the atmosphere.
If you’re reading this Meka, I hope you stay vibrant and keep pulling people up with you. Awesome job, all of you!
Customer service was very polite. They caught my Jr whopper due to it was a special ordered and made a fresh patch of onion rings because the ones on my plate would had been cold.
That means a lot when have great service, atmosphere and food.
Atmosphere: 5
Food: 5
Service: 5
This Burger King has good workers however the manager needs to be fired immediately! As I was standing waiting for my order I couldn't believe how that manager was talking to the workers and on top of that he looks real dirty and always looks dirty it's like how do you have this guy working with food and he's the manager oh my yeah changes need to be made.
This manager is rude to his customers and to his workers and whoever his boss is should fire him immediately he is making your establishment look bad.
Atmosphere: 2
Food: 2
Service: 1
I entered the Burger King establishment at approximately 8:35 p.m., although I am uncertain as to the specific day. However, as I was preparing to place my order, I experienced a sudden change of heart upon witnessing the manager applying what appeared to be a piece of tape to the back of his head, covering a 2-inch cut. Furthermore, a worker in the background presented a visibly unclean appearance, prompting me to promptly exit the premises and vow never to return. 100% disgusting
Atmosphere: 1
Food: 1
Service: 1
Breakfast takes way too long through the drive-thru
Atmosphere: 3
Food: 4
Service: 2
Absolutely pitiful. They were out of coke but we they have flavored coke, ok no biggie got that handled. then we get our food and we ordered two large fries, and we got two half empty boxes, then went to grab a napkin and instead of a napkin, we get paper towels from a bathroom dispenser. Shut the dang place down if you can't afford to provide the service and products your suppose to.
Atmosphere: 1
Food: 1
Service: 1
The GM is a joke.
Service: 1
When pulling up the restaurant appeared closed as there were no customersz. The person working the drive thru was completely incompetent. Could not understand “no pickle” - kept repeating “no ketchup!?” Doesn’t even sound “alike” or close. Asked for a coke and they came back “sweet tea”? Got to window and the person appeared unclean. Will not visit this location again.
Atmosphere: 1
Food: 3
Service: 1
They got our order completely wrong just not listening and putting whatever they felt like was the closest thing. Left my debit card up front out of my sight for at least 5 minutes. Just horrible experience. It's definitely the worst in all of etowah county.
Atmosphere: 1
Food: 1
Service: 1
Service has been getting worse lately. We had to pull up and wait. 22 minutes total for 2 sausage croissanwhiches and a 5 pc french toast stix. We ended up being late for work.
Our fried food tasted and looked overdone. And when we tried to bring it back they said it was the oil and that it was not overdone. We said it tasted bad, we weren't offered any solution (refund). Also, cashier was in the lobby visiting with a friend and they were extremely loud. Talking and yelling as if there were not any other people in the establishment. Overall, the entire experience was very unpleasant.
Restaurantji Recommends
The poorest quality of food I have ever seen and this is very surprising because it’s in rainbow city. I will never visit another Burger King as long as I live.
Went for lunch today, and the food was fresh and the service was amazing
I've never been to a Burger King with such happy and helpful employees. If I lived here I'd make this my daily location. Love the attitudes of everyone here
It's been 3 weeks now Sr 22
Everyone at the counter was cheerful with good vibes! Happy to help and very respectful. Meka, the general manager, has some crazy good vibes! I can see why she is the general manager. All smiles, all laughs, and cutting up. Awesome people working here. The food was as fresh as it could get and hot. No cold fries, burgers weren’t cold and the drinks had the perfect ratio on syrup/carbonation. The lobby was very clean, the bathrooms were clean, behind the counter was clean (aside from a few fries, but that happens) the folks working here definitely make a difference in eating at a fast food restaurant. That’s why I gave 5 stars on atmosphere. It’s Burger King for crying out loud. We all know what to expect, it’s the employees that really make a difference in the atmosphere.
If you’re reading this Meka, I hope you stay vibrant and keep pulling people up with you. Awesome job, all of you!
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