Jack's
4170 US-431, Roanoke
(334) 835-1524
Recent Reviews
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Worst Jacks I’ve ever been to in my life, 100%. Gave me a dry sandwich with no condiments like requested, burnt fries, lemonade taste exactly like water, then to top it all off there was a bug in one of our lemonades. I’ve called 5x with no answer and I’m from out of town and too far to turn around. Absolutely ridiculous!!!! I don’t even leave reviews but this was atrocious.
Very friendly and clean
Atmosphere: 5
Food: 5
Service: 5
We ordered a couple days ago for dinner (it was closer to closing time) and it was around a $40 order, they missed a couple burgers and some weren’t made right. Called the same night and spoke to the sweetest manager and explained the situation, they so kindly replaced my whole order and had my father pick it up today. Everything was right and absolutely delicious. Especially compared to the Wedowee jacks this Jack’s is so welcoming and has the sweetest staff.
Atmosphere: 5
Food: 5
Service: 5
Download the app. Scan your receipt. Enjoy freebies with your rewards!!
Good burger for fast food.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Hamburger, Cheeseburger, French Fries
Very satisfied.
Kid-friendliness: Very kid friendly!
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, French Fries, Chicken Sandwich
There were no forks, spoons or sugar out. The food was just left on the counter without calling my name. There was no toilet tissue in the women's room. The dinning area was dirty. In desperate need of a good manager.
Atmosphere: 1
Food: 4
Service: 1
Excellent service. Pleasant employees. Good food.
Atmosphere: 5
Food: 5
Service: 5
Wonderful food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
The assistant manager was very unkind. She seemed like just a miserable person in general. I hate it for the workers there having to deal with that type of atmosphere. I work in fast food so I’m not just judging a book by its cover it should not be ran the way she’s doing it. It’s unclean and the manager definitely needs to be reviewed for her actions.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They were very slow that day. I pre-ordered on the app. I still had to wait 20 minutes inline.
Atmosphere: 2
Food: 2
Good
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Cheeseburger, French Fries
They have the best breakfast, And great chicken
Atmosphere: 5
Food: 5
Place has slipped since being sold to private equity.
Atmosphere: 3
Food: 2
Service: 2
Service is lousy. The person taking our order had a very rude attitude.
Atmosphere: 3
Food: 1
Service: 1
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