If you are in a hurry, don’t go! This is the slowest Chick-Fil-A that I have ever been to. I used mobile order and I’ve been sitting in the line for over 10 minutes. There’s no telling how long the car in front of me was waiting. She had to pull up to let the car behind get out of the line. Employees were really nice and the food was good. Just very slow.
Kyle Floyd
TOO SLOW‼️‼️. Alway order ahead but this has to be the slowest drive-through ever been too we only stop occasionally due to wait in drive-through we ordered our food at 11:05am and sat in drive-through until 11:38… 33mins!! Only reason waited that long was already paid for it on app
Atmosphere: 5
Food: 5
Service: 2
C SP
I travel throughout the southeast and this seriously the worst, slowest location I have ever been to. When new, I was willing to give them some leeway, wrong drink order, slow service ( waited 30 minutes for my order) but a year or more later it hasnt changed. My order printed on the bag was not the same as receipt regardless, both had un-sweetened tea. So I drive off, and what do I get? Sweetened tea. No big deal, right? Except, of course if you have a medical condition! I had to drive back, go in the store, and clearly the " shift manager" had no inclination about how certain dietary limitations and a WRONG ORDER can cause a medical emergency. She did a great job trying to keep me from a manager ( which she insisted there was no one other than herself who managed the whole store) until I asked for the Franchise owner's number. Then a manager did indeed come from out back. You need to educate the 16 year olds working at that place who dont understand that certain dietary issues, like for example diabetes, could cause a serious liability for your store when they arent paying attention.
Atmosphere: 1
Food: 3
Service: 1
Ashley Thompson
I came in this morning in the lobby for breakfast. The sweetest lady was working the front. I'm pretty sure her name was Christi. She was all smiles and made a few jokes with me and honestly made my morning. Service was great and food came out super quick and order was correct which is hard to come about. Love this place.
Food: 4
Service: 5
Shane
CHIKALAY as my son calls it never disappoints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Grilled Chicken Club Sandwich, Hash Brown Scramble Bowl, Chick-Fil-A Waffle Potato Fries, Grilled Nuggets Kid's Meal
Bianney Contreras
I did a mobile order because supposedly it’s faster than going through the regular drive-thru but I waited over 11 minutes doing the mobile order and it seemed like the drive-thru was moving faster. So what is the point of doing a mobile order if you’re gonna wait longer than the regular drive-thru? I order one entrée that’s it… when I called to make sure that it wasn’t something on my end leader answered just saying that they’re short on staff and there was nothing that he could do about it
Service: 1
Darren Rogers
Not the best experience at Chick-fil-A. Maybe they were understaffed, but the service was not up to Chick-fil-A standards.
Atmosphere: 3
Food: 4
Service: 2
Jeff and Lori Patterson
Really good breakfast
Atmosphere: 5
Food: 5
Service: 5
Ozair Khan
I have dine in here. Take 25 mins for my order to bring.
Ordered $60 worth of 12 pc grilled chicken bites. All 4 of the 12 pc orders were short one pc. At 9 dollars per order that's 10%ish theft.
Atmosphere: 4
Food: 5
Service: 2
Amy Jordan
Always Great!! Wonderful Service and Polite staff! I'm addicted to Frosted Lemonades!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad, Hash Brown Scramble Bowl, Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Mac & Cheese
Makayla Lamont
waited over 15 minutes in the drive thru for my food just to be pulled forward. had about 6 cars that were behind me get their food before me.
Atmosphere: 3
Food: 2
Service: 1
Phyllis
This is the slowest place I’ve ever been. I always Mobil through but it’s actually quicker to order in the drive through. Y’all please call Gadsden to get pointers on your service times.
If you are in a hurry, don’t go! This is the slowest Chick-Fil-A that I have ever been to. I used mobile order and I’ve been sitting in the line for over 10 minutes. There’s no telling how long the car in front of me was waiting. She had to pull up to let the car behind get out of the line. Employees were really nice and the food was good. Just very slow.
TOO SLOW‼️‼️. Alway order ahead but this has to be the slowest drive-through ever been too we only stop occasionally due to wait in drive-through we ordered our food at 11:05am and sat in drive-through until 11:38… 33mins!! Only reason waited that long was already paid for it on app
Atmosphere: 5
Food: 5
Service: 2
I travel throughout the southeast and this seriously the worst, slowest location I have ever been to. When new, I was willing to give them some leeway, wrong drink order, slow service ( waited 30 minutes for my order) but a year or more later it hasnt changed.
My order printed on the bag was not the same as receipt regardless, both had un-sweetened tea. So I drive off, and what do I get? Sweetened tea. No big deal, right? Except, of course if you have a medical condition! I had to drive back, go in the store, and clearly the " shift manager" had no inclination about how certain dietary limitations and a WRONG ORDER can cause a medical emergency. She did a great job trying to keep me from a manager ( which she insisted there was no one other than herself who managed the whole store) until I asked for the Franchise owner's number. Then a manager did indeed come from out back. You need to educate the 16 year olds working at that place who dont understand that certain dietary issues, like for example diabetes, could cause a serious liability for your store when they arent paying attention.
Atmosphere: 1
Food: 3
Service: 1
I came in this morning in the lobby for breakfast. The sweetest lady was working the front. I'm pretty sure her name was Christi. She was all smiles and made a few jokes with me and honestly made my morning. Service was great and food came out super quick and order was correct which is hard to come about. Love this place.
Food: 4
Service: 5
CHIKALAY as my son calls it never disappoints.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Grilled Chicken Club Sandwich, Hash Brown Scramble Bowl, Chick-Fil-A Waffle Potato Fries, Grilled Nuggets Kid's Meal
I did a mobile order because supposedly it’s faster than going through the regular drive-thru but I waited over 11 minutes doing the mobile order and it seemed like the drive-thru was moving faster. So what is the point of doing a mobile order if you’re gonna wait longer than the regular drive-thru? I order one entrée that’s it… when I called to make sure that it wasn’t something on my end leader answered just saying that they’re short on staff and there was nothing that he could do about it
Service: 1
Not the best experience at Chick-fil-A. Maybe they were understaffed, but the service was not up to Chick-fil-A standards.
Atmosphere: 3
Food: 4
Service: 2
Really good breakfast
Atmosphere: 5
Food: 5
Service: 5
I have dine in here. Take 25 mins for my order to bring.
Atmosphere: 5
Food: 5
Service: 3
Great food... always dependable.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Market Salad
Restaurantji Recommends
Ordered $60 worth of 12 pc grilled chicken bites. All 4 of the 12 pc orders were short one pc. At 9 dollars per order that's 10%ish theft.
Atmosphere: 4
Food: 5
Service: 2
Always Great!! Wonderful Service and Polite staff! I'm addicted to Frosted Lemonades!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad, Hash Brown Scramble Bowl, Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries, Mac & Cheese
waited over 15 minutes in the drive thru for my food just to be pulled forward. had about 6 cars that were behind me get their food before me.
Atmosphere: 3
Food: 2
Service: 1
This is the slowest place I’ve ever been. I always Mobil through but it’s actually quicker to order in the drive through. Y’all please call Gadsden to get pointers on your service times.
Food: 5
Service: 3
The new sandwich...maple & bacon etc is
Atmosphere: 2
Food: 2
Service: 2
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