Dunkin'

24605 John T Reid Pkwy, Scottsboro
(256) 960-9457

Recent Reviews

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GF Traveler

It was good coffee. The wait wasn’t super long and everyone was really nice. The coffee was hot and fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caramel Iced Macchiato

Perri Brock

Stopped thru on a trip- had to brew my midnight joe so it was so fresh. All 3 of our drinks were perfect.
The workers were super kind and cleaning when we came in although there were no customers- lets you know that they care about their place of employment and were willing to work although they had no current customers. Will definitely be back in the future

Atmosphere: 5

Food: 5

Service: 5

Mike Smith

This location always sucks. Your attitudes suck. Your service sucks. You never give me my complete order. I always have to call and retrieve the items you leave out. You never have the items I order on the app. I’m always getting calls saying “hey they’re out of this, what would you like instead?” Then when I say the other option it’s “oh we’re out of that too” waste your time and your money elsewhere because these people at this location do not care.
This is coming from someone who has been in the food industry over 5 years. Fix your staff or you’ll close like every other crappy location in town.

Atmosphere: 1

Food: 1

Service: 1

Danielle Danielle

I passed it but Immediately turned around because I'm a Dunkin girlie!! So nice to see this Brand new ✨️ location while traveling! Love it and our order was made to perfection! Thank you.

Atmosphere: 5

Food: 5

Service: 5

Heather Smith

Stopped by for my first ever Dunkin coffee and Keyfer was awesome, he made the perfect drink for me!

Atmosphere: 5

Food: 5

Service: 5

Janet Richards

They seemed a bit overwhelmed, which was probably because the closest Starbucks was closed that day and they were swamped. They messed up the order but I didn’t want to ask them to fix it because it wasn’t that big of a deal and they had more people to help. I wouldn’t avoid going there over it since it was obvious it was a situational thing.

Atmosphere: 5

Food: 5

Service: 4

Matt Hepburn

Constantly mess up orders, horrible service, they send you to the second window and forget that you ordered anything. They can't make frozen drinks correctly. They push extra things on you when you order as well.

Atmosphere: 1

Food: 1

Service: 1

Chris Hightower

They seemed so busy that no one even bothered to acknowledge us standing by the counter. We decided to place an order on the app, and that took over 20 minutes before we got someone’s attention to fix the box of donuts. Use the drive thru next time.

Atmosphere: 4

Food: 4

Service: 1

Patti Golden

I agree with a previous review is that donuts are not always fresh. Plus, I have been purchasing hot chai tea with vanilla for years when I lived elsewhere. I haven't found not 1 in ne al, that can make a good chai latte. Today ordered a cold chai latte and it had coffee in it. Coffee does not belong in chai TEA. Please work on the chai teas.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Bacon Egg and Cheese

Alex Nichols

I got coffee and a bagel, the lady at checkout was really nice and make the transaction much more enjoyable. The caramel craze iced latte is delicious but a little strong personally, so keep it mind if you order certain coffees

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte

Salty Mama

great food, great people.

Atmosphere: 5

Food: 5

Service: 5

DGS DGS

Very clean eating area, professional staff, modern surroundings.

Atmosphere: 5

Food: 5

Service: 5

Cj Mclaughlin

Find it somewhat disheartening that Dunkin Doughnuts would not have Old Fashioned Doughnuts ready to serve at 6AM (it’s not like you make them from scratch [as they did in the 60’s & 70’s], which were available 24/7).

This unfortunately isn’t the first time this has happened, though it’s the first time I have taken the time to voice my frustration and exercise my right to take my business elsewhere.

Dunkin Doughnuts has lost a “daily guest”…

Tried another visit August 8, 2024 with the same results - NO OLD FASHION DOUGHNUTS AVAILABLE!?

Atmosphere: 1

Food: 1

Service: 1

Skylar roberts

Always great every time i come!! Jessica is awesome and is always so friendly!! Great workers!

Atmosphere: 5

Food: 5

Service: 5

Devan Gilbert

Yum yum yum! Their bacon egg and cheese croissant sandwich is SO good. We loved their red velvet donuts they had as a specialty donut for a while.

Food: 5

Service: 4

Recommended dishes: Croissant, Assorted Half Dozen or Dozen Donuts

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