Zaxbys Chicken Fingers & Buffalo Wings

I ordered the new Buffalo Shrimp. Unfortunately, I can't give a review because the shrimp didn't have any Buffalo sauce on them or on the side. I won't be returning to this restaurant in Selma. I pay too much money for my food to be incorrect 90% of the time.

Food: 1

Service: 3

Waited for 20+ minutes to get my food just for them to give my food to a person that ordered after me. So then I had to wait a little while longer to get food remade.

0/10 would not recommend

Atmosphere: 1

Service: 1

could have been more polite

Atmosphere: 5

Food: 3

Service: 1

Good food, fast service!!!

Kid-friendliness: Baby high chair available, catering inside restaurant available!!! Kids meals available!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Pickles, Salads, Cobb Salad, Big Zax Snak Meal, Buffalo Wing

My experience at Zaxbys is usually good but today it changed . Simply ask can I take the bread off my sandwich and make it a lettuce wrap simply just putting lettuce on it . The manger who was a lady with braids in her head , told me no we don’t do that or we can’t do that and then start laughing after she stated what she said . The food was great but the manger need to set the standard .

Atmosphere: 4

Food: 5

Service: 1

Great place to eat. Individual or family.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings and Things

Brandon made my sandwich twice!!!!! And still couldn’t make it right! I ordered a grilled chicken sandwich, with only meat and bread!!!! That’s it!!!! Damn i’m never visiting Selma again!

Atmosphere: 1

Food: 1

Service: 1

Brandon made my sandwich twice!!!!! And still couldn’t make it right! I ordered a grilled chicken sandwich, with only meat and bread!!!! That’s it!!!! Damn i’m never visiting Selma again!

Atmosphere: 1

Food: 1

Service: 1

Just left and Dominique is ALL about customer service!! After a couple of questions about my order, he simply gave me what I actually wanted and in my experience it came close to what my card was charged. After spending many years in food service and F&B for the last several years Selma needs more Doniniques in the workplace. I was not After something for nothing & asked him to please adjust my card accordingly if it needed to be. Great customer service!! Keep him around & always take care of great staff, they will take care of your business!!!

Atmosphere: 5

Food: 5

Service: 5

Almost as good as Guthrie's chicken.

Atmosphere: 4

Food: 3

Service: 4

This was our First visit to a Zaxby’s the staff was very polite and helpful. The food was awesome, seasoned great, cooked perfectly, delicious. FYI the Nuclear Sauce isn’t that hot. I expected way hotter with the name Nuclear, but my tolerance is pretty high. I give it ??!

Atmosphere: 5

Food: 5

Service: 5

Bathroom need to be cleaned

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Cobb Zalad - Fried

Tables were dirty, lengthy wait and hair in my food.

Atmosphere: 3

Food: 1

Service: 3

Service is terrible..45 minutes in drive thru. And food was still

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Big Zax Snak Meal

Gross food & Super disappointed‼️Arrived early, waited, and then pulled into the drive-thru at 10:40 am. We saw an employee unlock and open the door and customers go inside at 10:35- so we knew they had just opened. Start of the day... Yay.Ordered two meals. The chicken strips were warm, but the fries were soft, an 'overcooked' nasty brown, and Lukewarm like they were OLD and barely reheated from the night before‼️Absolutely disgusting!! Again, they had JUST OPENED and we were in line ordering around 10:40.I was hoping, after traveling all morning, that HOT and FRESH chicken and fries would have been served but Nope! I even had to pull up and wait for our food as if it were being freshly prepared (or was I waiting for the extra seasoning I requested?! Probably!). All that just to receive a bag full of old soft fries and warm chicken! Oh, and one of the meals had a piece of toast that was 70% burnt. ?There are a few things that could have been going on in that kitchen this morning, and all of my assumptions are disturbing! Never again.It's unacceptable and lazy! Bad morning or false reviews??! 4.0 stars?? ??Side note to OWNER:If you all are going to charge for condiments, including two or more when only ONE is requested, at least give the customer the courtesy of letting them know there's a charge of .25 cents a piece. Seeing double charges on a receipt when you had no clue there was even a charge to begin with... is WRONG..25 is not a big deal but to have multiple added on when only one is requested is NOT cool and seems like a hustle for extra $$.

Food: 2

Service: 3