Jack's Family Restaurant
$ • Fast Food, Burgers
Hours:
1105 S Montgomery Ave, Sheffield
(256) 381-0223
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
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Between the inconsistent food and sitting in the small drive-thru line for 30 minutes this morning I'm just gonna drive to the highway location and save myself time and a headache.
Complaint #2 - I get you have to train workers that's everywhere. But when you ignore people at the counter inside till the line backs up to the door that's unacceptable. I ordered a Sausage Biscuit and Grits. It took them well over 5 minutes just to get me my food after I waited the same amount...read full review
I just wasted my entire lunch time waiting in the drive thru line at this location for over 20 minutes. There were 3 cars in front of me. It took a full 15 minutes before they took the car's order that was sitting at the menu. As soon as that car pulled up they told the very next car they would have to hold. I waited 5 more minutes before I ran out of time and to leave without lunch. This is absolutely pathetic, and there is no excuse for it to take 15 minutes to take 1 car's...read full review
I understand ppl have all different ideas, additudes (personalities) & tastes , we here at Jack's in Sheffield are really trying our best to accommodate each of you. I've got basically a whole new crew .. So with all the changes going plus training please be a bit more patient with the ppl working. We're in process of building a wonderful team to provide excellent customer service.. If I can help in any way to make your experience better please let me know.. #itsallaboutthesouth
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 10PM |
People in Sheffield Also Viewed
Jack's Family Restaurant is a popular spot known for its delicious food and friendly staff. The drive-thru team is praised for being polite and efficient, serving fresh meals quickly. However, some guests have experienced issues with order accuracy, leading to frustration. The restaurant offers a warm atmosphere, but there is room for improvement in consistency.
Customers appreciate the new menu items, including the Grilled Chicken BLT Salad, which is described as "sooooo good" and a generous portion. Customers also enjoy the thick chocolate shakes, although one recent visit resulted in a disappointingly thin shake, which the customer found frustrating.
Overall, Jack's Family Restaurant provides a reliable dining experience, with a focus on prompt service and tasty dishes, though some improvements could be made to ensure a consistently high-quality experience for all customers.