Chick-fil-A
30500 AL-181 Suite B, Spanish Fort
(251) 621-3020
Recent Reviews
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We always have a fantastic experience at Chick-fil-A, and this is our favorite location. Ryver always greets us with a smile and a helpful attitude, and the food is always correct, and delicious - just as you'd expect from Chick-fil-A.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chick-Fil-A Chicken Sandwich
Super busy and the drive thru line was totally wrapped around the building with multiple lanes but the crew handled it quickly and efficiently! Food was great and the staff was even better
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, French Fries, Chick-Fil-A Chicken Sandwich
Never again!
I had a great experience at this Chick-fil-A location! The service was outstanding—friendly, and efficient. However, I found the fries a bit too salty for my taste.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Spicy Chicken Sandwich
I will always love this place.
Atmosphere: 5
Food: 5
Service: 5
Always fresh hot food and the quickest serv
Atmosphere: 5
Food: 5
Service: 5
Chick-fil-A rarely disappoints. Staff were friendly and efficient. Food served fast and fresh. Our usual breakfast choice on days we travel.
Atmosphere: 5
Food: 5
Service: 5
Clean, fast and courteous service. Totally worth the trip.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese
Best chicken sandwich in town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Service is always great here
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Sauce
Restaurantji Recommends
Food is always fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Grilled Nuggets, Chick-Fil-A Chicken Sandwich
Worst Chickfila I’ve ever been to!!! I used to work at Chickfila so I get the basics of the Chickfila culture and how things should be ran…. None of their employees are held to a high standard, which makes things go down hill very fast. Everyone always has an attitude. Their drive through organization is anything but efficient. The ladies working the drive through taking orders stand in one place and wait until the car comes to them, and then stand around until the next car reaches them while they sit around and talk. This should be unacceptable. Taking orders in the drive thru should be a continuous process. They need to walk down the line taking orders instead of standing around while there is a line of 20+ cars…. There is absolutely no excuse for how poorly their drive thru is ran. Seems to be plenty of hands to help but no one is doing anything. Hope to see some improvement in the future.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chick-Fil-A Waffle Potato Fries
This location is a rip off. They charged me $5 for a small milkshake. This place has changed so much since COVID. I won't eat here again. The owner never even acknowledged the complaints.
The Chick Fil A in Spanish Fort Alabama has deteriorated greatly over the past two years. The employees aren't being held to standard anymore, but the biggest change has been the quality of the food. The chicken has always been nice and coated and very crispy fried fillets, but that is no longer the case. They barely have any flour or batter at all, and they are very greasy. It's like they are drained before being placed on the bun. I have complained more than once and was told that that's the way Chick Fil A has told them to prepare the sandwichs. When I asked to have my chicken milk washed and floured twice, the manager refused. They didn't even cook it freshed like I asked either. I will upload photos. Everyone I know complains about the way the chicken filet has changed in the past several months. My family typically eats at chick FIL a three or four times a week... But not anymore. Prices are too high to be serving a less quality product. Many people I know have stopped eating there because of this and we have as well. Until the chicken is properly battered like it has been for fifteen years, my family will no longer eat at chick fil a. Very disappointed customer.
This location has gone so far downhill in the past two years. At night, the food is good, the way it’s supposed to be, but during the day, the filets are not double battered, they have a single layer of flour that cooks off of the chicken and tastes as bad as it looks, the buns are not warm, they are stiff and cold, and service just isn’t what it used to be. I asked twice for my filet to be double battered, the way it’s supposed to be, but it did not happen. I’ll upload pics.
It used to be...
Always a pleasant experience. I never have to check my order. Always great, fast, friendly, welcoming service. CFA definitely has much higher standards that most any restaurants I've ever been to. Thanks guys! I always look forward to seeing yall!
Atmosphere: 2
Food: 2
Service: 2
We stopped by for a quick lunch on our way to Florida for labor day weekend!! It was really busy (as usual for chic fil a’s), but the food was fresh and the employees were all so nice and helpful!! Each and everyone of them! There was an employee by the name of Bea cleaning the tables and picking up everything! She went above and beyond as well! Thank y’all!
Atmosphere: 5
Food: 5
Service: 5
Loud as it has a playroom we don't have in Tallahassee ones. Busy, pking full. Excellent by God, grilled chicken sandwich, aways order delight lemonade.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Sauce
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