Why do you have to wait in line at the drive-thru from 1 to 3 minutes even when there is nobody else in line.
Ben Franz
This location is amazingly slow. They are shockingly out of just about everything as well. I recommend moving on to the next restaurant, if you have any choice.
Atmosphere: 1
Food: 3
Service: 1
Megan Flowers
Very clean. Staff was extremely nice. It was very good experience.
Atmosphere: 5
Food: 5
Service: 4
honakerm
Only complaints is the tea is behind the counter, not a fan of this practice. And the burritos were not hot enough.
Nice staff, clean location, and people actually take your order if like me, you avoid the job killing kiosk.
Atmosphere: 5
Food: 4
Service: 5
Teresa Gates
Great we have not been able to get ice cream from McDonald's but maybe once this whole year
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Big Mac, Mcchicken
CURTIS YOUNG
You're better off going to Walmart and buying some frozen chicken nuggets.
Atmosphere: 1
Food: 2
Service: 1
Jay
Sometimes the food is cold and on top of that the service can be terrible, I can’t count on my fingers the amount of times I’ve drove up here and sat for 20+ minutes waiting for someone to take my order just to drive pass the windows and see somebody looking out as I drive pass, waste of time almost evertime I come up here
Atmosphere: 2
Food: 3
Service: 1
Christopher hallman
I want to share something with the public and with the owners of this particular McDonald's. I came in late one night and they had already poured out the iced coffee which I understand they have to do what they got to do to get ready to close. But let me tell you something! Sierra was so sweet and she did an amazing favor and made me an iced coffee from scratch and I know that it took her a little bit to do it and also delayed her from getting out of work when she was supposed to but she did what she was supposed to do and that was to please the customer. She went above and beyond and she was so gentile and you could tell she really loved to wait on me... I am here to say this McDonald's had better promote her to upper management or they're going to lose a really really good employee to somebody who comes along and gives her a better job. She is an amazing person and I was absolutely blown away by her level of service. I work in fine dining in Tuscaloosa Alabama and I will tell you that if it was in my power I would hire her on the spot! I just wish that there were more Sierras in the world! Thank you girl you did a great job and I hope your life goes very well for you and God bless! See you soon
We had a disappointing experience at McDonald's in Thomasville this afternoon around 1:15 PM. We used the drive-through and waited an excessive 13 minutes, even though the line was barely moving and not particularly busy. I would have only given one star for service due to the overall experience being slow and the fact that the first person at the window did not verbally acknowledge us at all—no greeting, no thank you, nothing.
At the next window, the young lady was genuinely trying and was very pleasant, which is why I gave an additional star. My wife and I both ordered chicken ranch wraps, and they were mediocre at best, drenched in way too much sauce. Unfortunately, when we received our food, it was not hot, and to make matters worse, our order had absolutely no napkins. This made it very difficult to manage all that extra sauce while traveling in the car.
Overall, it was a frustrating visit, and I can't recommend this location based on our experience.
Food: 1
Service: 2
Terry Kiker
It's to hot in there
Atmosphere: 1
Food: 3
Service: 2
Bobby
Had to say multiple times what we wanted and then they couldn’t even get it right,no one working at front so you can’t even get anyone’s attention.
Atmosphere: 2
Food: 3
Service: 1
Ira Walls
Service is slow food was cold when I got it
Atmosphere: 1
Food: 1
Service: 1
Rob Byrd
Had to flag someone down in the back to get help at the front counter. All the workers were concentrating on the drive-thru time rather than the front counter. The kicker is the shake machine was not working. Please do better.
Why do you have to wait in line at the drive-thru from 1 to 3 minutes even when there is nobody else in line.
This location is amazingly slow. They are shockingly out of just about everything as well. I recommend moving on to the next restaurant, if you have any choice.
Atmosphere: 1
Food: 3
Service: 1
Very clean. Staff was extremely nice. It was very good experience.
Atmosphere: 5
Food: 5
Service: 4
Only complaints is the tea is behind the counter, not a fan of this practice. And the burritos were not hot enough.
Nice staff, clean location, and people actually take your order if like me, you avoid the job killing kiosk.
Atmosphere: 5
Food: 4
Service: 5
Great we have not been able to get ice cream from McDonald's but maybe once this whole year
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Big Mac, Mcchicken
You're better off going to Walmart and buying some frozen chicken nuggets.
Atmosphere: 1
Food: 2
Service: 1
Sometimes the food is cold and on top of that the service can be terrible, I can’t count on my fingers the amount of times I’ve drove up here and sat for 20+ minutes waiting for someone to take my order just to drive pass the windows and see somebody looking out as I drive pass, waste of time almost evertime I come up here
Atmosphere: 2
Food: 3
Service: 1
I want to share something with the public and with the owners of this particular McDonald's. I came in late one night and they had already poured out the iced coffee which I understand they have to do what they got to do to get ready to close. But let me tell you something! Sierra was so sweet and she did an amazing favor and made me an iced coffee from scratch and I know that it took her a little bit to do it and also delayed her from getting out of work when she was supposed to but she did what she was supposed to do and that was to please the customer. She went above and beyond and she was so gentile and you could tell she really loved to wait on me... I am here to say this McDonald's had better promote her to upper management or they're going to lose a really really good employee to somebody who comes along and gives her a better job. She is an amazing person and I was absolutely blown away by her level of service. I work in fine dining in Tuscaloosa Alabama and I will tell you that if it was in my power I would hire her on the spot! I just wish that there were more Sierras in the world! Thank you girl you did a great job and I hope your life goes very well for you and God bless! See you soon
Atmosphere: 5
Food: 5
Service: 5
It's was goid
Atmosphere: 5
Food: 5
Service: 5
Awesome
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We had a disappointing experience at McDonald's in Thomasville this afternoon around 1:15 PM. We used the drive-through and waited an excessive 13 minutes, even though the line was barely moving and not particularly busy. I would have only given one star for service due to the overall experience being slow and the fact that the first person at the window did not verbally acknowledge us at all—no greeting, no thank you, nothing.
At the next window, the young lady was genuinely trying and was very pleasant, which is why I gave an additional star. My wife and I both ordered chicken ranch wraps, and they were mediocre at best, drenched in way too much sauce. Unfortunately, when we received our food, it was not hot, and to make matters worse, our order had absolutely no napkins. This made it very difficult to manage all that extra sauce while traveling in the car.
Overall, it was a frustrating visit, and I can't recommend this location based on our experience.
Food: 1
Service: 2
It's to hot in there
Atmosphere: 1
Food: 3
Service: 2
Had to say multiple times what we wanted and then they couldn’t even get it right,no one working at front so you can’t even get anyone’s attention.
Atmosphere: 2
Food: 3
Service: 1
Service is slow food was cold when I got it
Atmosphere: 1
Food: 1
Service: 1
Had to flag someone down in the back to get help at the front counter. All the workers were concentrating on the drive-thru time rather than the front counter. The kicker is the shake machine was not working. Please do better.
Atmosphere: 1
Food: 2
Service: 1
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