As a kid growing up I always remember going to the pizza hut buffet. Was saddened when they did away with them. Lucky for us we found one in thomasville al. The service from the lady up front was awesome. We ate here 2 days and it wasn't that busy but it did take quite a bit of time for the pizzas to come out. I think we waited at one point 15 minutes. The size of slices were a bit small but hey it reminded me of being a kid.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Personal Pan Pizza, Pepperoni Pizza
Sam Fisher
Customer service poor at 6:00pm
Atmosphere: 1
Food: 1
Service: 1
John James
Worst experience ever every time I go here my order is either never right the cheese is burnt or it just takes forever to receive my order today I ordered a cheese pizza extra cheese for delivery my order was supposed to be delivered between 11:24 and 11:38 I watched the driver leave the store and parked around the corner from my house and I watched on the app tracker sit in the same spot for 20 mins before I eventually called corporate to cancel my order. Don’t eat here unless you have all day to wait for food that might not be right
Atmosphere: 1
Food: 1
Service: 1
Toni Overton
Friendly. Smiles!
Atmosphere: 5
Food: 5
Service: 5
Germar McKinney
Kinda weird but my food was terrible my pizza was burned up I'm surprised they serve it to me! My wings didn't taste like they usually do it wasn't good and not to mention didn't add all my toppings 😕
Atmosphere: 2
Food: 1
Service: 1
April Burroughs
If I could give this Pizza Hut 0 stars, I would. All of my food was burnt. I've never had this happen at any other restaurant; therefore, I didn't check my food prior to leaving. When telling the manager about my experience, she caught an attitude and hung up the phone. I WILL NEVER BE BACK AT THIS LOCATION. This is unacceptable! And looking at the reviews, I'm not the only person who has experienced this same issue. SHUT IT DOWN! NEEEOOOOWWW!
Atmosphere: 1
Food: 1
Service: 1
John Haire
Great Veronica always helpful and the staff is amazing 10/10 will be coming back and recommending friends and family
Atmosphere: 5
Food: 5
Service: 5
Alisha “Babygirl” James
Food is almost always way overcooked. Service is completely horrible when get delivery it takes almost 2 hours to get it when you call to find out why you get put on hold 3 or 4 times and nobody gets back to you this is whe worst pizza hut ever I swear and everyone that got on here saying different must just be used to extremely poor food and bad service
djshake sum
Great place my family and I have been eating here for years
Shae Shae Russell
Pizza was amazing!!! 15 mins to make and friendly service.
Horrible. The “spicy garlic” wings were stale and old and I didn’t taste not a hint of spice or garlic. Also the pizza had more crust than anything and was hard as hell. I’m still trying to figure out how the noodles in the “oven baked Italian meats pasta” was hard? Anyway, horrible!
Food: 1
Service: 1
Aleah Coats
I placed an online order,.the employees/manager claimed that they did not receive my order.,although I am sure they had just given my order to another customer by mistake. We verified that we had a confirmation number & that we had the correct store number & address. However,.when mistakes are made, I believe they should take steps in order to acknowledge & remedy the situation at hand.,& they failed to do so. I must say I was extremely disappointed with the service I received..
Kid-friendliness: The dinner that I ordered was for my children. It is one thing to disappoint me but I take it personally when my children are disappointed. I hope this sort of discrepancy does not happen again.
Atmosphere: 1
Food: 1
Service: 1
Pigmasked Colonel III
The cheese tasted better than Dominos. Same with the pepperoni. Not much to look at on the interior; it seems standard to me.
As a kid growing up I always remember going to the pizza hut buffet. Was saddened when they did away with them. Lucky for us we found one in thomasville al. The service from the lady up front was awesome. We ate here 2 days and it wasn't that busy but it did take quite a bit of time for the pizzas to come out. I think we waited at one point 15 minutes. The size of slices were a bit small but hey it reminded me of being a kid.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Personal Pan Pizza, Pepperoni Pizza
Customer service poor at 6:00pm
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever every time I go here my order is either never right the cheese is burnt or it just takes forever to receive my order today I ordered a cheese pizza extra cheese for delivery my order was supposed to be delivered between 11:24 and 11:38 I watched the driver leave the store and parked around the corner from my house and I watched on the app tracker sit in the same spot for 20 mins before I eventually called corporate to cancel my order. Don’t eat here unless you have all day to wait for food that might not be right
Atmosphere: 1
Food: 1
Service: 1
Friendly. Smiles!
Atmosphere: 5
Food: 5
Service: 5
Kinda weird but my food was terrible my pizza was burned up I'm surprised they serve it to me! My wings didn't taste like they usually do it wasn't good and not to mention didn't add all my toppings 😕
Atmosphere: 2
Food: 1
Service: 1
If I could give this Pizza Hut 0 stars, I would. All of my food was burnt. I've never had this happen at any other restaurant; therefore, I didn't check my food prior to leaving. When telling the manager about my experience, she caught an attitude and hung up the phone. I WILL NEVER BE BACK AT THIS LOCATION. This is unacceptable! And looking at the reviews, I'm not the only person who has experienced this same issue. SHUT IT DOWN! NEEEOOOOWWW!
Atmosphere: 1
Food: 1
Service: 1
Great Veronica always helpful and the staff is amazing 10/10 will be coming back and recommending friends and family
Atmosphere: 5
Food: 5
Service: 5
Food is almost always way overcooked. Service is completely horrible when get delivery it takes almost 2 hours to get it when you call to find out why you get put on hold 3 or 4 times and nobody gets back to you this is whe worst pizza hut ever I swear and everyone that got on here saying different must just be used to extremely poor food and bad service
Great place my family and I have been eating here for years
Pizza was amazing!!! 15 mins to make and friendly service.
Restaurantji Recommends
Good Food 👍🏼
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Breadsticks, Honey BBQ, Pepperoni Pizza, Roasted Garlic Cheese Sticks, Cajun Style Seasoned Fries
Good Food 👍🏼
Horrible. The “spicy garlic” wings were stale and old and I didn’t taste not a hint of spice or garlic. Also the pizza had more crust than anything and was hard as hell. I’m still trying to figure out how the noodles in the “oven baked Italian meats pasta” was hard? Anyway, horrible!
Food: 1
Service: 1
I placed an online order,.the employees/manager claimed that they did not receive my order.,although I am sure they had just given my order to another customer by mistake. We verified that we had a confirmation number & that we had the correct store number & address. However,.when mistakes are made, I believe they should take steps in order to acknowledge & remedy the situation at hand.,& they failed to do so. I must say I was extremely disappointed with the service I received..
Kid-friendliness: The dinner that I ordered was for my children. It is one thing to disappoint me but I take it personally when my children are disappointed. I hope this sort of discrepancy does not happen again.
Atmosphere: 1
Food: 1
Service: 1
The cheese tasted better than Dominos. Same with the pepperoni. Not much to look at on the interior; it seems standard to me.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover's Pizza
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