Arby's
1213 US-231 S, Troy
(334) 670-0073
Recent Reviews
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Had a gyro it was good
Atmosphere: 3
Food: 4
Service: 3
i recently went to arby’s wednesday night around 7pm with my mom and daughter i had not been to arbys in years and wanted to try it out as im ordering my food my mom ordered a strawberry lemonade the lady proceeded to tell us its a .30 up charge which was completely fine as we pull around to the window to pay my mom noticed her drink was not filled all the way up and so nicely asked the lady(morgan) was her name can she fill it up just a little more … MORGAN proceeded to say “NO” me and my mom both shocked it caught us off guard and my mom is like “why” she’s like because it will be another up charge… we’re both confused because we had two strawberry lemonades and one was filled all the way up and the other wasn’t … so then Morgan gets mad fussing with us and her manager comes over to see what’s happening and as she get the drink from us to fill up MORGAN than slams the window in our face extremely hard and throw her headset off and walks off . i was highlyyyy unpleased with this all because my mom asked to fill her cup up like the other one we had already been charged for … that was my first time in years and i was very disappointed wont be going back if morgan treats people as such … its was very unprofessional and no customer service skills what so everrrr . her manager and cook i believe he is were great and very understanding but that morgan was very very unprofessional.
Atmosphere: 1
Food: 2
Service: 1
Love the chicken nuggets and crinkle fries!
Went through the drive thru Very friendly and energetic person who took my order and brought my food
Atmosphere: 5
Food: 5
Service: 5
Food is great, but the team members don’t ever greet you or smile at you. If you hate your job that much then quit.
Atmosphere: 4
Food: 5
Service: 1
Very nice staff. Good food.
Atmosphere: 5
Food: 5
Service: 5
I am beyond disgusted by this entire staff and management team after coming here more often.
The food is great, but definitely don't get comfortable around them!!
Recently, I have undergone bullying by one female who had very poor behavior that is currently employed here. She yelled and cussed out at me for no absolute reason and gave me very informal responses over a non-problematic simple statement.
Before then, she seemed like a great person, but that soon shifted quickly after she revealed her true colors. I said I would like to communicate with her more, but she ended up snapping at me over it.
Very weird, strange and a not a normal thing to do.
She ended up going around her entire team causing more chaos and trouble as her "backup" maybe to bring me down? Very childish. All of them started talking down on me..Maybe they were trying to get the best of me? Jealous rage? Maybe they are just miserable with their lives and unhappy with themselves to tear down the beautiful innocence? Who knows, but it was very uncalled for. I stood my ground and told her to not treat me like that then another team member jumped in and said "but you can't tell people how to act or talk" what??? It's called respect and I deserve to have my respect as much as they do. Even after getting attacked like that, I still respected them and continued treating them with kindness.
When I tried reporting this situation to the General Manager, however he randomly took pictures of my face and backed up his team member by manipulating me and forcing the blame on me. As if being snapped at over a simple statement was my fault?
I did not deserve to get treated with so much disrespect by a lack of communication skills and a very unprofessional set of team members. Causing chaos and making a simple statement that isn't problematic into a raging, useless, immature fight.
So weird!!
I'm going to continue being happy, smiley, and cheerful and I'm still going to continue with going to college because strong and capable people don't give up! Nothing will bring me down!
Out of respect, l'd recommend some of you going to the hospital and getting an anger check because you may have bipolar or a form of anger disorder. I definitely wish everyone luck in their futures!
Service: 1
Rude staff members!!
Atmosphere: 4
Food: 4
Service: 1
My party of three chose to eat here on a Sunday afternoon shortly after church.
We walked in to see the eating area was clean, with an employee sweeping a vacant area. She was quick to greet us as we came in.
It did not take long for us to order, and we had our food in a reasonable period of time. I got the beef & cheddar combo. I enjoy the sandwich, but man does it get messy in a hurry. It's the only complaint I've ever had for this sandwich. As always, though, it was really good.
The coke machine allowed me to fill my cup with coke, but the spicket got my hand wet with water as the coke dispensed. I watched another guest notify the cashier, but the machine was never attempted to be fixed while we were there.
We always get good (and messy!) food when we eat at Arby's. This visit was no different.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Roast Beef
We went through the drive-through! Potato cakes are back!
Everything seems to taste lighter and fresher at this location.
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Roast Beef, Beef and Cheddar
Restaurantji Recommends
Very nice people work here however they never have roast beef how can a restaurant that specializes in roast beef always be out of it it's 11:40 on a Friday night they're closed right now must have been closed for a while cuz there's no sign of anybody being around very discouraging place to visit
Atmosphere: 2
Food: 3
Service: 5
My party of three chose to eat here on a Sunday afternoon shortly after church.
We walked in to see the eating area was clean, with an employee sweeping a vacant area. She was quick to greet us as we came in.
It did not take long for us to order, and we had our food in a reasonable period of time. I got the beef & cheddar combo. I enjoy the sandwich, but man does it get messy in a hurry. It's the only complaint I've ever had for this sandwich. As always, though, it was really good.
The coke machine allowed me to fill my cup with coke, but the spicket got my hand wet with water as the coke dispensed. I watched another guest notify the cashier, but the machine was never attempted to be fixed while we were there.
We always get good (and messy!) food when we eat at Arby's. This visit was no different.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Curly Fries, Roast Beef
always great jamocha shakes
Atmosphere: 4
Food: 4
Service: 4
Friendly staff, everything is clean, food is piping hot! We got us a good one!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, everything is clean, food is piping hot! We got us a good one!
Atmosphere: 5
Food: 5
Service: 5
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