Nice service, and even though we were the only people there at 1pm Sunday, managed to get wrong food that was gross and cold curly fries.
Atmosphere: 1
Food: 1
Service: 1
Ryan Flowers
Always out of everything. They even runout of roast beef. Pathetic
Jessica Hooks
Good food.. but the troy location seems to always been running out of items. Otherwise good place to eat
Nathan Trotter
We had some coupons and went through the drive through to use them. The lady taking out order was so sweet and made extra sure to give us the deals we had coupons for. Both employees we interacted with were so kind and sweet to us. The man who brought us our food told us to “drive safe and have a good night!” All customer service should be like this!!
Atmosphere: 5
Food: 5
Service: 5
Taylor May
I ordered a chicken cordon Bleu. I received bread with an incredibly tough, old piece of chicken on it and some mayo thrown on top. This is the second time I've ordered from this Arby's, and both times I received something shamefully bad like this. I would avoid this place.
i recently went to arby’s wednesday night around 7pm with my mom and daughter i had not been to arbys in years and wanted to try it out as im ordering my food my mom ordered a strawberry lemonade the lady proceeded to tell us its a .30 up charge which was completely fine as we pull around to the window to pay my mom noticed her drink was not filled all the way up and so nicely asked the lady(morgan) was her name can she fill it up just a little more … MORGAN proceeded to say “NO” me and my mom both shocked it caught us off guard and my mom is like “why” she’s like because it will be another up charge… we’re both confused because we had two strawberry lemonades and one was filled all the way up and the other wasn’t … so then Morgan gets mad fussing with us and her manager comes over to see what’s happening and as she get the drink from us to fill up MORGAN than slams the window in our face extremely hard and throw her headset off and walks off . i was highlyyyy unpleased with this all because my mom asked to fill her cup up like the other one we had already been charged for … that was my first time in years and i was very disappointed wont be going back if morgan treats people as such … its was very unprofessional and no customer service skills what so everrrr . her manager and cook i believe he is were great and very understanding but that morgan was very very unprofessional.
Atmosphere: 1
Food: 2
Service: 1
Bobbi Reed
Love the chicken nuggets and crinkle fries!
Charles Sams
Went through the drive thru Very friendly and energetic person who took my order and brought my food
Atmosphere: 5
Food: 5
Service: 5
iateurcookie1
Food is great, but the team members don’t ever greet you or smile at you. If you hate your job that much then quit.
Always has the MEAT!
Nice service, and even though we were the only people there at 1pm Sunday, managed to get wrong food that was gross and cold curly fries.
Atmosphere: 1
Food: 1
Service: 1
Always out of everything. They even runout of roast beef. Pathetic
Good food.. but the troy location seems to always been running out of items. Otherwise good place to eat
We had some coupons and went through the drive through to use them. The lady taking out order was so sweet and made extra sure to give us the deals we had coupons for. Both employees we interacted with were so kind and sweet to us. The man who brought us our food told us to “drive safe and have a good night!” All customer service should be like this!!
Atmosphere: 5
Food: 5
Service: 5
I ordered a chicken cordon Bleu. I received bread with an incredibly tough, old piece of chicken on it and some mayo thrown on top. This is the second time I've ordered from this Arby's, and both times I received something shamefully bad like this. I would avoid this place.
Food: 2
Service: 3
No BBQ sauce. Really? Good sandwich.
Atmosphere: 3
Food: 4
Service: 3
Best MEATS AND SERVICE IN TROY ALABAMA
Atmosphere: 5
Food: 5
Service: 5
Great place to eat !!!
Atmosphere: 5
Food: 5
Service: 5
Had a gyro it was good
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
i recently went to arby’s wednesday night around 7pm with my mom and daughter i had not been to arbys in years and wanted to try it out as im ordering my food my mom ordered a strawberry lemonade the lady proceeded to tell us its a .30 up charge which was completely fine as we pull around to the window to pay my mom noticed her drink was not filled all the way up and so nicely asked the lady(morgan) was her name can she fill it up just a little more … MORGAN proceeded to say “NO” me and my mom both shocked it caught us off guard and my mom is like “why” she’s like because it will be another up charge… we’re both confused because we had two strawberry lemonades and one was filled all the way up and the other wasn’t … so then Morgan gets mad fussing with us and her manager comes over to see what’s happening and as she get the drink from us to fill up MORGAN than slams the window in our face extremely hard and throw her headset off and walks off . i was highlyyyy unpleased with this all because my mom asked to fill her cup up like the other one we had already been charged for … that was my first time in years and i was very disappointed wont be going back if morgan treats people as such … its was very unprofessional and no customer service skills what so everrrr . her manager and cook i believe he is were great and very understanding but that morgan was very very unprofessional.
Atmosphere: 1
Food: 2
Service: 1
Love the chicken nuggets and crinkle fries!
Went through the drive thru Very friendly and energetic person who took my order and brought my food
Atmosphere: 5
Food: 5
Service: 5
Food is great, but the team members don’t ever greet you or smile at you. If you hate your job that much then quit.
Atmosphere: 4
Food: 5
Service: 1
Very nice staff. Good food.
Atmosphere: 5
Food: 5
Service: 5
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