Dining room is spacious and clean. They have 2 drive thru lanes! Food is always fresh and tasty; AFFORDABLE! Plenty of options. They have the largest selection of shakes
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Double Burger with Bacon and Cheese and Double Order of Onion Rings, French Fries, Fries
LeShunn McLeod
Went to the drive thru today. Had to speak loud because the order taker couldn't hear due to faulty speakers. She (order taker) yells at me saying "you didn't have to yell, I can't hear you so calm down) with a nasty attitude/tone. Of course I drove off & went to the window. She coward behind an employee. He apologized for her. I left the window and went inside to speak with the manager. She's still at the window avoiding to look my way. The manager provided me with the info I requested to make a formal complaint. Why he didnt take her off the window or have her clock out is beyond me. The worst customer service. Of course, after that I didn't order anything. I'm not going to pay for someone to be rude to me. I will never visit this place again when I'm passing through Troy, Alabama. Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
Braxton Sherling
i had to wait in the drive thru for 45 minutes and i couldn’t understand the person taking my order at all. ordered a burger with no onions and it came with plenty of onions. never had worse service!
Atmosphere: 1
Food: 1
Service: 1
Anna Leigh Strickland
this cookout sucks. they cannot get an order right to save their lives. i went twice this week because their food is good but my order has been wrong both times. the first time i asked for no onions on a burger and it was smothered in them. the whole car smelt like onions. tonight i got a burger with just bacon and cheese and i open it up and its a piece of chicken on a bun with just bacon. how hard is it to put together a burger it’s ridiculous. i am so pissed off right now. the receipt clearly says burger tray. if you can’t make a burger don’t work in fast food. also had to wait in the drive thru for 45 minutes and there was only 4 cars in front of us.
Atmosphere: 1
Food: 2
Service: 1
Teresa Farley
Stopped on my way to Florida and this will be my go to place every time I travel to Florida!! The milkshake was big enough to share with several people!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Double Burger with Bacon and Cheese and Double Order of Onion Rings
christina dickenson
Got both orders wrong
Service: 2
Kim Edgar
Food was good the edge of the hamburger patty was tough. But tasted just like home. Learned all about Cheerwine soda and how people love it. Crazy. Gotta try the banana pudding shake awesome awesome awesome.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Peach Cobbler, Big Double Burger with Bacon and Cheese and Double Order of Onion Rings, Onion Rings, Fries
nikki haag
we just made a pit stop here on the way to Florida and I have to say this place blew me away the prices are cheaper than fast food and the food quality was amazing way better than fast food I'm so impressed by this place and you HAVE to try the shakes the banana pudding was to die for! we are making this our permanent stop on our florida trips from now on the staff was so sweet as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Double Burger with Bacon and Cheese and Double Order of Onion Rings, BBQ, Onion Rings
Rodrigo Cortes
The shakes are AMAZING, food is ok, better than whataburger. At least stop here for a shake.
Parking: May be difficult for trailer parking.
Atmosphere: 3
Food: 3
Service: 3
janice nichols
They always have Great Customer Service and I love their Chicken Fingers!
I was recently a Assistant Manager and I wasn't greeted and had a little not welcomed from the young lady doing my order. I want a management position there, so I can turn it around. I'm currently still in the store now as of 9:37 p.m. on 8/25/24.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Double Order Onion Ring Double Tray, Big Double Burger with Bacon and Cheese and Double Order of Onion Rings, Fries
Terri Whatley
No waiting in line. Food was good. It's a more food for your money type of establishment. The prices are very good, very reasonable, and sometimes cheaper than other dining places.
Parking: Open/Free parking lot. Handicap parking available, also
Kid-friendliness: Good children's menu. Lots of options
Wheelchair accessibility: It's ♿ accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger Combo, Big Double Burger with Bacon and Cheese and Double Order of Onion Rings, French Fries, BBQ, Fries, Corn Dog, Chicken Wrap, BBQ Sandwich
J Gibbs
Slow and noisy but some of the best food we have had at any cookout. We did arrive at peak time so I should have expected some delay. I will definitely stop in again though.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Onion Rings
Crystel Dennis
The food is absolutely fantastic I loved it?
Parking: Troy Alabama plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger Combo, Big Double Burger with Bacon and Cheese and Double Order of Onion Rings, French Fries, Strawberry, Cajun Chicken, BBQ, Hot Dog, Fries, Corn Dog, BBQ Sandwich, Spicy Chicken Sandwich
Karen Coyle
Food was wrong, did not like the taste of the burgers and you couldn't understand the person that was handling the drive thru
Dining room is spacious and clean. They have 2 drive thru lanes! Food is always fresh and tasty; AFFORDABLE! Plenty of options. They have the largest selection of shakes
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Big Double Burger with Bacon and Cheese and Double Order of Onion Rings, French Fries, Fries
Went to the drive thru today. Had to speak loud because the order taker couldn't hear due to faulty speakers. She (order taker) yells at me saying "you didn't have to yell, I can't hear you so calm down) with a nasty attitude/tone. Of course I drove off & went to the window. She coward behind an employee. He apologized for her. I left the window and went inside to speak with the manager. She's still at the window avoiding to look my way. The manager provided me with the info I requested to make a formal complaint. Why he didnt take her off the window or have her clock out is beyond me. The worst customer service. Of course, after that I didn't order anything. I'm not going to pay for someone to be rude to me. I will never visit this place again when I'm passing through Troy, Alabama. Avoid at all costs.
Atmosphere: 1
Food: 1
Service: 1
i had to wait in the drive thru for 45 minutes and i couldn’t understand the person taking my order at all. ordered a burger with no onions and it came with plenty of onions. never had worse service!
Atmosphere: 1
Food: 1
Service: 1
this cookout sucks. they cannot get an order right to save their lives. i went twice this week because their food is good but my order has been wrong both times. the first time i asked for no onions on a burger and it was smothered in them. the whole car smelt like onions. tonight i got a burger with just bacon and cheese and i open it up and its a piece of chicken on a bun with just bacon. how hard is it to put together a burger it’s ridiculous. i am so pissed off right now. the receipt clearly says burger tray. if you can’t make a burger don’t work in fast food. also had to wait in the drive thru for 45 minutes and there was only 4 cars in front of us.
Atmosphere: 1
Food: 2
Service: 1
Stopped on my way to Florida and this will be my go to place every time I travel to Florida!! The milkshake was big enough to share with several people!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Double Burger with Bacon and Cheese and Double Order of Onion Rings
Got both orders wrong
Service: 2
Food was good the edge of the hamburger patty was tough. But tasted just like home. Learned all about Cheerwine soda and how people love it. Crazy. Gotta try the banana pudding shake awesome awesome awesome.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Peach Cobbler, Big Double Burger with Bacon and Cheese and Double Order of Onion Rings, Onion Rings, Fries
we just made a pit stop here on the way to Florida and I have to say this place blew me away the prices are cheaper than fast food and the food quality was amazing way better than fast food I'm so impressed by this place and you HAVE to try the shakes the banana pudding was to die for! we are making this our permanent stop on our florida trips from now on the staff was so sweet as well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Double Burger with Bacon and Cheese and Double Order of Onion Rings, BBQ, Onion Rings
The shakes are AMAZING, food is ok, better than whataburger. At least stop here for a shake.
Parking: May be difficult for trailer parking.
Atmosphere: 3
Food: 3
Service: 3
They always have Great Customer Service and I love their Chicken Fingers!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kids Chicken Tender, BBQ, Onion Rings, BBQ Sandwich
Restaurantji Recommends
I was recently a Assistant Manager and I wasn't greeted and had a little not welcomed from the young lady doing my order. I want a management position there, so I can turn it around. I'm currently still in the store now as of 9:37 p.m. on 8/25/24.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Double Order Onion Ring Double Tray, Big Double Burger with Bacon and Cheese and Double Order of Onion Rings, Fries
No waiting in line. Food was good. It's a more food for your money type of establishment. The prices are very good, very reasonable, and sometimes cheaper than other dining places.
Parking: Open/Free parking lot. Handicap parking available, also
Kid-friendliness: Good children's menu. Lots of options
Wheelchair accessibility: It's ♿ accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger Combo, Big Double Burger with Bacon and Cheese and Double Order of Onion Rings, French Fries, BBQ, Fries, Corn Dog, Chicken Wrap, BBQ Sandwich
Slow and noisy but some of the best food we have had at any cookout. We did arrive at peak time so I should have expected some delay.
I will definitely stop in again though.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Onion Rings
The food is absolutely fantastic I loved it?
Parking: Troy Alabama plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger Combo, Big Double Burger with Bacon and Cheese and Double Order of Onion Rings, French Fries, Strawberry, Cajun Chicken, BBQ, Hot Dog, Fries, Corn Dog, BBQ Sandwich, Spicy Chicken Sandwich
Food was wrong, did not like the taste of the burgers and you couldn't understand the person that was handling the drive thru
Food: 2
Service: 2
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