Dairy Queen Grill & Chill

805 US-231, Troy
(334) 566-2228

Recent Reviews

Tammy Holmes

Great good. I have not ate there in a while but it was good and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger and Onion Rings, Crispy Chicken Strips, Queso Gravy

Amber Brantley

Charged my card twice a few months ago. Wound up getting into a full blown argument with the the staff and the manager because they could not "see" the second transaction on their end, even though the employee swiped my card twice and I showed them from my account where the money had been taken out twice. The final result was them telling me to dispute it with my credit card company! I let that go, and was going to give them a little more business today. Called asking about ice cream cakes and the lady on the phone was so rude! She said she didn't have any prices for me and had to get off the phone because she was busy! She hung up and when I called back she acted like she couldn't hear me! I had to just laugh...

Atmosphere: 1

Food: 1

Service: 1

Joan Hubbell

Just watched an employee take the garbage out, walked back in the kitchen and never washed his hands. Plus the bathroom area really STINKS.. They need to do a lot of maintenance, ceilings and lights

honakerm

Good ice cream, but the men's bathroom was disgusting. The urinal and the sink hasn't been cleaned in a really long time. And the hand soap was either empty or didn't work.I specifically told the staff about the issues, and while I was there, nothing was done. At least fix the soap issue immediately. Normally, I will not eat a place that doesn't have soap, since I wonder how the male employees clean their hands. They were all women today, so I let it slide.Additionally, the AC wasn't working, so they had portables piping in through the open doors.Hello owners ...Corporate, this place needs attention. Pictures posted of facility, not the food.

Atmosphere: 1

Food: 5

Service: 5

Michael Rountree

Ordered two large chocolate Sundays when I got to window I paid for large but I got to melted Sundays that did not even fill up the lower half of the container. When I complained clerk slammed window. This is not the first time. This store either has employees that don't know what they are doing or care. Or the store is intentionally ripping off customers.

Atmosphere: 2

Food: 2

Service: 2

Artificial Data

There was something stringy in my hamburger meat. Couldn't eat it after I saw

Atmosphere: 3

Food: 1

Service: 2

Recommended dishes: Crispy Chicken Strips

Angelina J

They were friendly and ready when I walked to the counter. The strawberry milkshake and Blizzard were great. The fries were not very good.

Atmosphere: 5

Food: 4

Service: 5

Rebecca C

The staff seemed to be a bit overwhelmed and the tables hadn't been cleaned. The restrooms were just "okay", as far as cleanliness. The food was as expected for fast food.l

Atmosphere: 4

Food: 5

Service: 4

Angela Julian

They were friendly and ready when I walked to the counter. The strawberry milkshake and Blizzard were great. The fries were not very good.

Ernesto Obregon

Typical Dairy Queen. The place was clean. The staff was friendly and speedy. The cashier carefully repeated the order back to me to ensure she had recorded it correctly. That is five-star care.

Atmosphere: 4

Food: 5

Service: 5

Leslie Mayton

Loved ? the caramel sundae , fries, & chicken strips ?. So full in gonna burst & I even shared with my dogs.Parking: Looked to have plenty of parking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken Strips

Curtis Mccrummen

Vary nasty place stay away or atleast go inside first an see for ur

Atmosphere: 1

Food: 1

Service: 3

Paul Fontenot

Good food, friendly service and fast moving drive thru.

Puck Bateman-Roberts

Pretty good burgers and of course the shakes are

Karen Kelley

Their attitude is horrible. We went through the drive thru. 3 young African American teens was very snippy. They acted like it was a disservice to stop by.

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Dairy Queen Grill & Chill

805 US-231, Troy, AL 36081
(334) 566-2228