Dunkin'
100 Troy Plaza Loop, Troy
(334) 808-1353
Recent Reviews
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Garbage. (2) employees laying down napping. No sugar in stock. Headphones dead. Outside menu doesn’t work.
Atmosphere: 1
Food: 4
Service: 1
They’re out of everythingggg and the lady taking orders was so rude. Placed a mobile order and wasn’t informed until they’d already made everything they were out of certain ingredients..
Atmosphere: 1
Food: 3
Service: 1
Girls always courteous and fast service very clean and organized
Atmosphere: 5
Food: 5
Service: 5
I've got absolutely zero problems with the employees. The problems are how the drinks are made, .. poorly... always out of stock on something. Switched coffee shops after dealing with it for a year... the morstaff are great and are awesome... just lost on how to actually use coffee to make a drink
Atmosphere: 1
Food: 1
Service: 5
Absolutely abysmal service. Sat at the drive thru window for 15 minutes, not even an acknowledgement that I was there. Pulled around to go inside and when I enter and order the employees look at me like they want to kill themselves and me just for entering. Food is decent as most Dunkins and Baskin Robbins are, but if this wasn't one of the only coffee places open on weekends, I wouldn't even come.
Atmosphere: 1
Food: 4
Service: 1
I just wanna say this Dunkin'. Donuts has really came around in the past 6 months. The service and the food has gotten way better. I am very happy the changes that have been made!!! I want to say, thank you for the employees that are working so hard at making this a great breakfast and coffee spot!!! Starbucks has nothing on this place!!!
BRE thanks for all your smiles when my fam comes here and my dog always likes the special attention you give her! Thanks for giving poody love service animals deserve affection too !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Pumpkin Munchkins Donut Hole Treats, Wake-Up Wrap - Maple Sugar Bacon, Pumpkin Donut, Pumpkin Iced Macchiato
Friendly employees. Aliska made a great recommendation on which coffee to have since I’m not a coffee person and it was anmazing! I’ll for sure make this my every morning stop on the way to work. The employees I interacted with where amazing and had very good attitudes, they sure know how to make someone’s day with those beautiful smiles.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mochi
fast food is always going to be fast food but the service here is impeccable and i will always go to this location solely for the employees ? kori is always so sweet and helpful !
Atmosphere: 5
Food: 4
Service: 5
Ordered my drink wrong and didn’t notice until it was made and already had my food. Thankfully Kori was there and assisted me with pleasure and assured me that it was no problem to fix my drink. Positive attitude and very patient. We need more like her who actually want to give a friendly customer service.
Atmosphere: 5
Food: 5
Service: 5
I was in a rush and Kori helped me with making sure I got my order quick and everything was fresh! I would definitely recommend this place and the awesome people!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Cheddar Omelet Bites, Maple Sugar Bacon Breakfast Sandwich, Loaded Hash Browns
Restaurantji Recommends
It was one of the most cleanest Dunkin’s I had ever been in. The staff were incredibly polite and helpful! Very child friendly! I’d recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Bre is always the sweetest when i go in to get my coffee!! Thank y’all for such great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mochi
This had to be the best experience I have ever had at a Dunkin donuts! The donuts were fresh and the coffee was hot and delicious. Bre was a great help and was super fast and efficient! Skip any other dunkins and come here!
So I walked in asked if they did the coffee mixed with ice-cream drink (didn't know it was called a blast) the guy was like no. So I go on to get a cone, then see the sign for the cappuccino blast. I can't help but wonder why they didn't take the time to explain or ask if that's what I was looking for. I was just passing through, and wanted to stop because I'd been wanting to go there for a while. Needless to say never again. The come was great though.
Atmosphere: 1
Food: 5
Service: 1
Not much selection & just didn't taste very good.
Atmosphere: 3
Food: 2
Service: 3
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