So let’s start my wife and I came for lunch . Grabbed a margarita flight and steak nachos as an an appetizer . The steak nachos were Were crunchy and gooey all at the same time . PERFECT RATIO . And to wash it down, the margarita flight was perfect For Four of The drinks were to die for ,featuring four robust tasty flavors. For lunch we orders pastor street tacos . The meat was crispy juicy full of flavor and the onions cilantro and lime were as fresh as could be . I ordered the grilled chicken with vegetables and when I tell you they got the recipe down …. They have got it down . Please don’t spend your money anywhere else .
Atmosphere: 5
Food: 5
Service: 5
Dj Randol
El Rancho Grande offers a delightful dining experience with its high-quality food and top-notch service. The atmosphere is both clean and welcoming, creating a friendly environment for guests. The food truly stands out, with attention to detail and freshness evident in every dish. The guacamole, in particular, is a highlight, tasting authentically fresh and flavorful.
The staff is attentive and friendly, ensuring that all your needs are met promptly. Whether you're there for a casual meal or a special occasion, El Rancho Grande provides a consistent and enjoyable experience. Highly recommended for anyone craving delicious Mexican cuisine with excellent service!
Atmosphere: 5
Food: 5
Service: 5
Annie Hill
Great food and service. Dennis is always helpful, fast and polite
Atmosphere: 5
Food: 5
Service: 5
Loyda Wright
Our orders were messed up; food was not as tasty as expected. Met with family the day before graduation at Troy, so that was great.
Atmosphere: 3
Food: 2
Service: 2
Jonah Norris
I ordered two chicken quesadillas, and one of them had an entire chicken bone in it. Will not be coming back here.
Atmosphere: 3
Food: 1
Service: 3
Puck Bateman-Roberts
The food was very good and the server was very friendly and attentive.
Atmosphere: 4
Food: 4
Service: 5
Bradley Eyl
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
Jeanna Newman
Update: everyone can see the managers hateful response. I never wished anyone to close down, just to close and retrain Your staff. This is my first review on this night, the steak fajitas might I private messages them on the website. I also have private messages them again from last night of course no response. You have neither time reached out to me to resolve either ssues. I don't live in Troy so when I do come and expected good food for the price best believe I'm very disgusted with a restaurant I use to talk about being so good. Last thing, if management talks to customers like this no wonder your staff is just as bad
Let me start with, when they first opened the food was great, but the last 2 visits have been horrible. Last visit before this one I got steak fajitas. The steak fajitas test was way off, not good at all. I actually messaged them in private but no response. This time I got the steak quesadilla. The tortillas were over cooked, steak(not sure it was steak was small pieces with no taste , peppers not cooked. I open the quesadilla to eat at it. It was full of grease. The waitress came and asked how the food was. I told her, but no manager came and no resolution to the issue. When we left the gray headed manager up front never looked or said have a good night or anything. One mistake, you have a bad night, but another one and nobody takes responsibility. Last time I waste my money there. Maybe y'all need to close and go back in training to cook and show your team out to show customers service. Wonder why your business has slowed down so much lately.
Atmosphere: 2
Food: 1
Service: 1
Victoria Green
Please do not waist your time going this restaurant! My mother in law and I went to eat around 5:00 pm. She got a steak quesadilla and it was so hard she could barely cut it , steak was dry and had no seasoning, the (bell pepper 1 little piece) was hard and not cooked at all . Then when the waitress came back and asked how the food was, and when my mother in law explained she just yea it does look hard and that she was sorry. The waitress didn't offer or bother to get the manger ! She didn't even offer to try to find a solution and didn't come back till it was time to pay . I am am influencer and will be posting a video of the food and along with the waitress reaction . What a waist of $40 and time .
Love this place,service is GREAT,parking is easy,food is awesome
Atmosphere: 5
Food: 5
Service: 5
Dominic Miller
Limited food selection but surely enough to please most people. Food was well prepared. Service was great. Very attentive. Friendly staff. Could be more comfortable. Booths are wooden seats and backs. Could be cleaner.
Atmosphere: 4
Food: 4
Service: 4
Austin Webb
Food was good but as I was enjoying my meal, I overheard a couple waiters speaking very harshly to a new waitress, who seemed to be training, for asking questions. It was very disconcerting, as my wife and I were simply trying to enjoy our meal in peace. I doubt we’ll be coming back.
Atmosphere: 1
Food: 1
Service: 1
Tamara Furlow Warrick
Always great!
Atmosphere: 5
Food: 5
Service: 5
Rachel Cannon
Fantastic food and service! Best cheese dip in all of Troy!
Very good
Atmosphere: 5
Food: 5
Service: 5
So let’s start my wife and I came for lunch . Grabbed a margarita flight and steak nachos as an an appetizer . The steak nachos were Were crunchy and gooey all at the same time . PERFECT RATIO . And to wash it down, the margarita flight was perfect For Four of The drinks were to die for ,featuring four robust tasty flavors. For lunch we orders pastor street tacos . The meat was crispy juicy full of flavor and the onions cilantro and lime were as fresh as could be . I ordered the grilled chicken with vegetables and when I tell you they got the recipe down …. They have got it down . Please don’t spend your money anywhere else .
Atmosphere: 5
Food: 5
Service: 5
El Rancho Grande offers a delightful dining experience with its high-quality food and top-notch service. The atmosphere is both clean and welcoming, creating a friendly environment for guests. The food truly stands out, with attention to detail and freshness evident in every dish. The guacamole, in particular, is a highlight, tasting authentically fresh and flavorful.
The staff is attentive and friendly, ensuring that all your needs are met promptly. Whether you're there for a casual meal or a special occasion, El Rancho Grande provides a consistent and enjoyable experience. Highly recommended for anyone craving delicious Mexican cuisine with excellent service!
Atmosphere: 5
Food: 5
Service: 5
Great food and service. Dennis is always helpful, fast and polite
Atmosphere: 5
Food: 5
Service: 5
Our orders were messed up; food was not as tasty as expected. Met with family the day before graduation at Troy, so that was great.
Atmosphere: 3
Food: 2
Service: 2
I ordered two chicken quesadillas, and one of them had an entire chicken bone in it. Will not be coming back here.
Atmosphere: 3
Food: 1
Service: 3
The food was very good and the server was very friendly and attentive.
Atmosphere: 4
Food: 4
Service: 5
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
Update: everyone can see the managers hateful response. I never wished anyone to close down, just to close and retrain Your staff.
This is my first review on this night, the steak fajitas might I private messages them on the website. I also have private messages them again from last night of course no response.
You have neither time reached out to me to resolve either ssues.
I don't live in Troy so when I do come and expected good food for the price best believe I'm very disgusted with a restaurant I use to talk about being so good. Last thing, if management talks to customers like this no wonder your staff is just as bad
Let me start with, when they first opened the food was great, but the last 2 visits have been horrible. Last visit before this one I got steak fajitas. The steak fajitas test was way off, not good at all. I actually messaged them in private but no response.
This time I got the steak quesadilla. The tortillas were over cooked, steak(not sure it was steak was small pieces with no taste , peppers not cooked. I open the quesadilla to eat at it. It was full of grease. The waitress came and asked how the food was. I told her, but no manager came and no resolution to the issue. When we left the gray headed manager up front never looked or said have a good night or anything.
One mistake, you have a bad night, but another one and nobody takes responsibility. Last time I waste my money there.
Maybe y'all need to close and go back in training to cook and show your team out to show customers service.
Wonder why your business has slowed down so much lately.
Atmosphere: 2
Food: 1
Service: 1
Please do not waist your time going this restaurant! My mother in law and I went to eat around 5:00 pm. She got a steak quesadilla and it was so hard she could barely cut it , steak was dry and had no seasoning, the (bell pepper 1 little piece) was hard and not cooked at all . Then when the waitress came back and asked how the food was, and when my mother in law explained she just yea it does look hard and that she was sorry. The waitress didn't offer or bother to get the manger ! She didn't even offer to try to find a solution and didn't come back till it was time to pay . I am am influencer and will be posting a video of the food and along with the waitress reaction . What a waist of $40 and time .
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Love this place,service is GREAT,parking is easy,food is awesome
Atmosphere: 5
Food: 5
Service: 5
Limited food selection but surely enough to please most people. Food was well prepared. Service was great. Very attentive. Friendly staff. Could be more comfortable. Booths are wooden seats and backs. Could be cleaner.
Atmosphere: 4
Food: 4
Service: 4
Food was good but as I was enjoying my meal, I overheard a couple waiters speaking very harshly to a new waitress, who seemed to be training, for asking questions. It was very disconcerting, as my wife and I were simply trying to enjoy our meal in peace. I doubt we’ll be coming back.
Atmosphere: 1
Food: 1
Service: 1
Always great!
Atmosphere: 5
Food: 5
Service: 5
Fantastic food and service! Best cheese dip in all of Troy!
Atmosphere: 5
Food: 4
Service: 5
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