The staff is so nice and friendly everytime I come in. I love Jack's in troy!
Atmosphere: 5
Food: 5
Service: 5
Lady Charlamayne 2022
Absolute ignorance at the drive thru! The last time I went there the order taker at the drive thru sounded so weird and rude that I didn't even want to see her face; therefore, I drove away in disgust without buying any food there. Note that it is strange that the last two times I was there, no customers were at the drive thru at 12:00 p.m. on a Saturday an again on a Sunday afternoon at this location on busy Highway 231 in Troy. I believe the businesses may fail miserably if the owners do not hire a better behaving staff to work the drive thru.
Atmosphere: 2
Food: 3
Service: 1
Jessica Collier
The ladies today is awesome their so nice and friendly. The food was so good and fresh. Jack's in Troy Rock!
Atmosphere: 5
Food: 5
Service: 5
Melodee Fox
I went there and ordered from the catering menu and didn't realize it but the manager said give me 1 hour and she will have my order done.I went to Troy Alabama at 5:56 pm and my food was done at 6:12 pm . I want to say thank you to that manager . I was so happy ,I give them 110 percent. Food was yummy.
Atmosphere: 5
Food: 5
Service: 5
Dennis Maxwell
My wife and I stopped there at about 8:00 pm on 3/3/26. Placed our orders and was told there would be a 7 minute wait for fries. They had one container of fries that we could have (I’m certain they had been sitting for a while). Im sorry but it doesn’t take 7 minutes to deep fry French fries!
This Jack’s has been a disappointment in the past but we thought we would give it one more chance. Needless to say we walked out of there and went to another restaurant. We will never return again. Unfortunately Jack’s is getting as bad as their competition all over central Alabama.
Atmosphere: 1
Food: 1
Service: 1
Jonathan M Brown
Clean and updated. We hit the Sunday church crowd but service was still fast.
Atmosphere: 5
Food: 5
Service: 5
David Mcclure
Sha was very exceptional
Atmosphere: 5
Food: 5
Service: 5
Brody Osburn
Long wait, order was poor and wrong. Very dissatisfied
I eat at the Jack's in Troy Al. As soon as I entered the door there was smiles and greetings. They know me and I them and it is always a wonderful atmosphere with these group of workers
Atmosphere: 5
Food: 5
Service: 5
Jamie Hammond
Jacks is my go-to breakfast spot! The manager at the drive thru in Troy, AL is absolutely amazing and such sweet person. She definitely helps start my day on a good note! ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Candice Atchison
Love the workers they r always nice with smile on there face
The staff is so nice and friendly everytime I come in. I love Jack's in troy!
Atmosphere: 5
Food: 5
Service: 5
Absolute ignorance at the drive thru! The last time I went there the order taker at the drive thru sounded so weird and rude that I didn't even want to see her face; therefore, I drove away in disgust without buying any food there. Note that it is strange that the last two times I was there, no customers were at the drive thru at 12:00 p.m. on a Saturday an again on a Sunday afternoon at this location on busy Highway 231 in Troy. I believe the businesses may fail miserably if the owners do not hire a better behaving staff to work the drive thru.
Atmosphere: 2
Food: 3
Service: 1
The ladies today is awesome their so nice and friendly. The food was so good and fresh. Jack's in Troy Rock!
Atmosphere: 5
Food: 5
Service: 5
I went there and ordered from the catering menu and didn't realize it but the manager said give me 1 hour and she will have my order done.I went to Troy Alabama at 5:56 pm and my food was done at 6:12 pm . I want to say thank you to that manager . I was so happy ,I give them 110 percent. Food was yummy.
Atmosphere: 5
Food: 5
Service: 5
My wife and I stopped there at about 8:00 pm on 3/3/26. Placed our orders and was told there would be a 7 minute wait for fries. They had one container of fries that we could have (I’m certain they had been sitting for a while). Im sorry but it doesn’t take 7 minutes to deep fry French fries!
This Jack’s has been a disappointment in the past but we thought we would give it one more chance. Needless to say we walked out of there and went to another restaurant. We will never return again. Unfortunately Jack’s is getting as bad as their competition all over central Alabama.
Atmosphere: 1
Food: 1
Service: 1
Clean and updated. We hit the Sunday church crowd but service was still fast.
Atmosphere: 5
Food: 5
Service: 5
Sha was very exceptional
Atmosphere: 5
Food: 5
Service: 5
Long wait, order was poor and wrong. Very dissatisfied
Atmosphere: 2
Food: 2
Service: 1
destiny king was awesome !
Atmosphere: 5
Food: 5
Service: 5
Kabrina took care of me. Great customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best chocolate shake.
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Atmosphere: 5
Service: 5
I eat at the Jack's in Troy Al. As soon as I entered the door there was smiles and greetings. They know me and I them and it is always a wonderful atmosphere with these group of workers
Atmosphere: 5
Food: 5
Service: 5
Jacks is my go-to breakfast spot! The manager at the drive thru in Troy, AL is absolutely amazing and such sweet person. She definitely helps start my day on a good note! ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Love the workers they r always nice with smile on there face
Atmosphere: 5
Food: 5
Service: 5
Loading...