Quick. Delicious hamburger and love their iced drinks.
Atmosphere: 5
Food: 5
Service: 5
Kevin Chrisman
This location has it down and they know what they are doing. Hands down the best Sonic that we have ever had. 5 stars. The Triple Smash Burger was everything and more. Culver's, Freddies, Steak N' Shake can't hold a candle to it.
Atmosphere: 5
Food: 5
Service: 5
Aayushman Shrestha
Order a drive through and Zach was very patient and nice with me. 10/10
Atmosphere: 4
Food: 5
Service: 5
Dylan Tillman
I really don't understand why the rating is so low here. Maybe the night staff are just nicer.
Atmosphere: 3
Food: 4
Service: 5
Hope Speigner
Long wait just to order.Left.
Atmosphere: 1
Food: 1
Service: 1
Drake Elliott
Avoid at all cost! Place looking run down and ordering screens being broken should’ve been my sign to skip but unfortunately I did not. I love sonic and I feel like they have some of the best burgers but this place is garbage. We showed up at 11 and the burgers we got were cooked no less than half an hour before we got them, very dry and lukewarm. Fritos were very stale in the wrap. Onion rings tasted very off but that may be how they are, I’ve never tried them. Leave this place alone.
Atmosphere: 1
Food: 1
Service: 3
Travis Jacques
Best breakfast burritos 🌯 Fast friendly service.
Atmosphere: 5
Food: 5
Service: 5
Liam Strenske
Paid in cash, did not give me my change, aka theft. Blast was good tho👍
Food: 5
Service: 1
Stephen Matthews
Staff was helpful and friendly and the food was perfectly cooked and outstanding
The experience was pretty decent. We got what we asked for without issues and it all tasted good except we got cold fries.
Atmosphere: 4
Food: 4
Service: 4
Ilere Storm Harris
Jalen is so friendly and provided great customer service. He was quick to fix a slight mistake on my order and kept a positive attitude. We need more people like Jalen in the world.
Phillip Gilliam
Don't go to the Sonic in Troy Alabama unless you want TERRIBLE service and product (see my pictures).
I went to the Sonic in Troy Alabama at 1150 US Hwy S 231, Troy, Alabama, and ordered two of the biggest strawberry limeaid drinks with extra strawberry along with two other drinks.
When I pulled out of the parking lot and took a sip of the drink, it was awful. Not only did it not have enough strawberry juice to turn the ice totally pink, but it did NOT have any limeaid!!! It was just all ice!!!
Furthermore, I had asked for very little ice in one of the other drinks, and it was full almost to the brim with ice.
I had stood in traffic for 15 minutes getting to the Sonic and with the construction on 231 I had to drive 2 miles or so to even turn around and the traffic going back was even worse, so I called Sonic and told them what happened and they said all they could do was offer me a fry and a hamburger... NOT replacement drinks!!!
After being on the phone for 21 minutes and 40 seconds waiting for them to even give me a fry and hamburger credit, they still hadn't given me the credit, so I finally hung up.
This is so sad because Sonic used to be a great place for food and limeaid drinks! They certainly have lost my business.
Atmosphere: 1
Food: 1
Service: 1
Destiny White
We waited 15 minutes to order so I ended up placing a mobile order and they brought it out fast but it was wrong. Not even close to the drinks we ordered. I don’t know why every sonic is so chaotic but they need to get a better system going ASAP!
Atmosphere: 1
Service: 1
Destiny Petty
Absolutely unacceptable. If I could give zero stars, I would. We waited over an hour and ten minutes at Sonic and never got our food. After 30 minutes, we called over the speaker—they said it would be out “shortly.” Another 40 minutes passed. My husband finally walked up to the door, they asked for our name, number and order number, and was told they’d call us when it was ready. They never did. We were stuck in the car with two hungry, restless babies. This wasn’t just poor service—it was complete negligence. I’ve never experienced anything this disorganized or disrespectful from a business. We left angry, disappointed, and still hungry.
Most of the ordering stalls don’t work
Atmosphere: 1
Food: 2
Service: 1
Quick. Delicious hamburger and love their iced drinks.
Atmosphere: 5
Food: 5
Service: 5
This location has it down and they know what they are doing. Hands down the best Sonic that we have ever had. 5 stars. The Triple Smash Burger was everything and more. Culver's, Freddies, Steak N' Shake can't hold a candle to it.
Atmosphere: 5
Food: 5
Service: 5
Order a drive through and Zach was very patient and nice with me. 10/10
Atmosphere: 4
Food: 5
Service: 5
I really don't understand why the rating is so low here. Maybe the night staff are just nicer.
Atmosphere: 3
Food: 4
Service: 5
Long wait just to order.Left.
Atmosphere: 1
Food: 1
Service: 1
Avoid at all cost!
Place looking run down and ordering screens being broken should’ve been my sign to skip but unfortunately I did not. I love sonic and I feel like they have some of the best burgers but this place is garbage. We showed up at 11 and the burgers we got were cooked no less than half an hour before we got them, very dry and lukewarm. Fritos were very stale in the wrap. Onion rings tasted very off but that may be how they are, I’ve never tried them. Leave this place alone.
Atmosphere: 1
Food: 1
Service: 3
Best breakfast burritos 🌯 Fast friendly service.
Atmosphere: 5
Food: 5
Service: 5
Paid in cash, did not give me my change, aka theft. Blast was good tho👍
Food: 5
Service: 1
Staff was helpful and friendly and the food was perfectly cooked and outstanding
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The experience was pretty decent. We got what we asked for without issues and it all tasted good except we got cold fries.
Atmosphere: 4
Food: 4
Service: 4
Jalen is so friendly and provided great customer service. He was quick to fix a slight mistake on my order and kept a positive attitude. We need more people like Jalen in the world.
Don't go to the Sonic in Troy Alabama unless you want TERRIBLE service and product (see my pictures).
I went to the Sonic in Troy Alabama at 1150 US Hwy S 231, Troy, Alabama, and ordered two of the biggest strawberry limeaid drinks with extra strawberry along with two other drinks.
When I pulled out of the parking lot and took a sip of the drink, it was awful. Not only did it not have enough strawberry juice to turn the ice totally pink, but it did NOT have any limeaid!!! It was just all ice!!!
Furthermore, I had asked for very little ice in one of the other drinks, and it was full almost to the brim with ice.
I had stood in traffic for 15 minutes getting to the Sonic and with the construction on 231 I had to drive 2 miles or so to even turn around and the traffic going back was even worse, so I called Sonic and told them what happened and they said all they could do was offer me a fry and a hamburger... NOT replacement drinks!!!
After being on the phone for 21 minutes and 40 seconds waiting for them to even give me a fry and hamburger credit, they still hadn't given me the credit, so I finally hung up.
This is so sad because Sonic used to be a great place for food and limeaid drinks! They certainly have lost my business.
Atmosphere: 1
Food: 1
Service: 1
We waited 15 minutes to order so I ended up placing a mobile order and they brought it out fast but it was wrong. Not even close to the drinks we ordered. I don’t know why every sonic is so chaotic but they need to get a better system going ASAP!
Atmosphere: 1
Service: 1
Absolutely unacceptable. If I could give zero stars, I would. We waited over an hour and ten minutes at Sonic and never got our food. After 30 minutes, we called over the speaker—they said it would be out “shortly.” Another 40 minutes passed. My husband finally walked up to the door, they asked for our name, number and order number, and was told they’d call us when it was ready. They never did.
We were stuck in the car with two hungry, restless babies. This wasn’t just poor service—it was complete negligence. I’ve never experienced anything this disorganized or disrespectful from a business. We left angry, disappointed, and still hungry.
Atmosphere: 1
Food: 1
Service: 1
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