We had the worst experience we’ve ever had at this location. Our burritos were stuck to the wrappers and fell apart when we tried to take them off. Food and drink items were missing and was refused to be given sauce we ordered claiming it was in the bag. We didn’t feel like arguing with anyone repeatedly so we just won’t go anymore.
Atmosphere: 1
Food: 2
Service: 1
Dylan Schoppe
Food is ok customer service is bad staff is rude me personally the manager should not be in her position because she rude
Not were i would want to buy food from.
Food: 1
Erika Kennedy
Food was great and they really hooked me up on the mild sauce.
Atmosphere: 5
Food: 5
Service: 5
JARRELL GEORGE
Very good food and service
Atmosphere: 5
Food: 5
Service: 5
Tatiana Ruiz
I went to this place to get food while on road trip. The person on headset was rude and rushing And cut us off and told us to go to next window. So when we did we said we wasn’t done ordering . And he was nasty and snobby . And then they forgot our chips so we came to get them And the manager came a women. And she was also having nasty attitude. And gave them to us after doin the most . And we told her have a good day as nice people And she said “mhm “ rolling her eyes. I do not recommend this place at all! People need to be fired. ASAP!
Atmosphere: 1
Food: 1
Service: 1
Just Why
This place is terrible. I ordered the cheesy double beef burrito, with extra beef. 2 of them. They were both stuffed to the max with rice, and had barely any beef in them. This has to be a management decision so they are spending less on beef. I'll probably never go back
Atmosphere: 3
Food: 1
Service: 3
Brad Warren
If I was the owner I would fire everyone Especially the guy working Drive threw sorry ass attitude needs to be more Employee training on Customer service..937pm on 6/27/25..
Atmosphere: 1
Food: 3
Service: 1
Steven Castro
After I had missing food in the drive thru I had to wait and additional 15 minutes for one item. The manager proceeded to eat nerds and ask me why I was there every five minutes.
Atmosphere: 1
Food: 4
Service: 1
Sassy Foster
Horrible service, rude staff on 1st shift. If you don’t want to deal with people get another job asap because everybody is not going to take lightly on disrespect!
Atmosphere: 1
Food: 1
Service: 1
Samuel Sanders II
First time eating Taco Bell Troy, and the food was terrible. The quesadilla i ordered was just a soggy mess. Will never eat at this establishment late going forward.
Rude ,rude,rude service personnel on drive through. She did not get my order correct,was rude and upset at me when I questioned my order for correction. This wasn't the first time with this location. Someone needs to educate this employee's on correction Polite service.
Atmosphere: 1
Food: 3
Service: 1
Gregg Porter
Mexican pizza shell had a rank taste to it. Straight garbage!
Food: 1
Service: 1
has gun will travel
I eat it a lot. They rarely give you sauce if they do it’s not what you ask for
Food: 5
Service: 1
Alanis Escobar
Horrible costumer service, poor food quality!
Atmosphere: 1
Food: 1
Service: 1
Tyler Macon
Food was good but we pulled up to the drive through and got completely ignored for a solid 5 minutes. When someone did finally take our order she had a bad attitude
We had the worst experience we’ve ever had at this location. Our burritos were stuck to the wrappers and fell apart when we tried to take them off. Food and drink items were missing and was refused to be given sauce we ordered claiming it was in the bag. We didn’t feel like arguing with anyone repeatedly so we just won’t go anymore.
Atmosphere: 1
Food: 2
Service: 1
Food is ok customer service is bad staff is rude me personally the manager should not be in her position because she rude
Not were i would want to buy food from.
Food: 1
Food was great and they really hooked me up on the mild sauce.
Atmosphere: 5
Food: 5
Service: 5
Very good food and service
Atmosphere: 5
Food: 5
Service: 5
I went to this place to get food while on road trip. The person on headset was rude and rushing And cut us off and told us to go to next window. So when we did we said we wasn’t done ordering . And he was nasty and snobby . And then they forgot our chips so we came to get them And the manager came a women. And she was also having nasty attitude. And gave them to us after doin the most . And we told her have a good day as nice people And she said “mhm “ rolling her eyes. I do not recommend this place at all! People need to be fired. ASAP!
Atmosphere: 1
Food: 1
Service: 1
This place is terrible. I ordered the cheesy double beef burrito, with extra beef. 2 of them. They were both stuffed to the max with rice, and had barely any beef in them. This has to be a management decision so they are spending less on beef. I'll probably never go back
Atmosphere: 3
Food: 1
Service: 3
If I was the owner I would fire everyone Especially the guy working Drive threw sorry ass attitude needs to be more Employee training on Customer service..937pm on 6/27/25..
Atmosphere: 1
Food: 3
Service: 1
After I had missing food in the drive thru I had to wait and additional 15 minutes for one item. The manager proceeded to eat nerds and ask me why I was there every five minutes.
Atmosphere: 1
Food: 4
Service: 1
Horrible service, rude staff on 1st shift. If you don’t want to deal with people get another job asap because everybody is not going to take lightly on disrespect!
Atmosphere: 1
Food: 1
Service: 1
First time eating Taco Bell Troy, and the food was terrible. The quesadilla i ordered was just a soggy mess. Will never eat at this establishment late going forward.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Rude ,rude,rude service personnel on drive through.
She did not get my order correct,was rude and upset at me when I questioned my order for correction.
This wasn't the first time with this location. Someone needs to educate this employee's on correction Polite service.
Atmosphere: 1
Food: 3
Service: 1
Mexican pizza shell had a rank taste to it. Straight garbage!
Food: 1
Service: 1
I eat it a lot. They rarely give you sauce if they do it’s not what you ask for
Food: 5
Service: 1
Horrible costumer service, poor food quality!
Atmosphere: 1
Food: 1
Service: 1
Food was good but we pulled up to the drive through and got completely ignored for a solid 5 minutes. When someone did finally take our order she had a bad attitude
Atmosphere: 4
Food: 5
Service: 1
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