Captain D's
$ • Fast Food, Seafood, American
Hours:
407 Main St, Trussville
(205) 655-7241
About Captain D's Seafood
Customers' Favorites
Captain D's Seafood Reviews
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it's horrible, has been for a while. about 2 years ago corporate sent a fixer manager and he was great,he fixed it. but it take but a few weeks after he left and back to crap. eating there from day 1 now I can't go back
We have bee loyal customers of the Captain D's in Trussville for a long time. We have noticed a real decline in customer service over the last few months. We keep going back thinking that will get better. They don't answer the phone. We will not be returning because tonight our carry out order included rotten cole slaw. It smelled rancid and my brave husband tasted it and said it was bad. We are done!
My parents and I have been standing at the counter for 5 minutes or so and the lady working hasn't acknowledged our presence YET. She's walked past us multiple times. She's apparently the only person working the front line because she's handling the drive thru instead of handling the 3 of us at the register. We're literally the only people at the register.
Update: She FINALLY acknowledged us...sort of.
She has an attitude and NO personality. The dining room just...read full review
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10PM |
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Captain D's offers a pleasant atmosphere. The fish filets are smaller in size, and prices have increased. While the menu may have limited options, the service is generally excellent, with friendly and attentive staff. The food is consistently delicious. Customers mention a HOT FISH SANDWICH that is DELICIOUS and FRESH. The manager and staff are sweet and pleasant, with hot food served quickly. The restaurant is clean and they go above and beyond. However, some customers find the food extremely bland and not worth going anymore, with non-fried food being expensive.