Chick-fil-A

Bama Dining Services Ferguson Center, Tuscaloosa
(205) 348-6816

Recent Reviews

Sort by
Lorraine Price

I picked up a meal to go. I ordered the 4 piece chicken tenders with waffle fries and a lemonade. I also tried their macaroni and cheese and purchased the medium one for a friend. Let's talk about false advertising. The chicken tenders are more like fingers. They are not the long, straight pics of chicken that are pictured on their menu or website. They are so tiny that they fit inside a little red box. The macaroni and cheese were good, but talk about over-inflated prices. The small one in the red container is $3.79. The medium one in the white container is $4.75. There's barely 1/2 an inch difference in size between the two. I spent almost an entire $20 for this meal, whereas I could have paid half for that at two other fast food restaurants. I won't be wasting my money here anymore. I thought they were better than that.

Tyler W.

Below average CFA (thanks Aramark)
No lemonade refills, mediocre service, and missing popular menu items

Heather P

Worst Chick-fil-A ever that does not align with the chain’s distinctive emphasis on customer service. They treat customers differently based on skin color. They don’t refill lemonade like every other one I’ve ever been to. One employee played around on her phone instead of working. They also don’t let you get the sauces you want.

Benjamin Chapman

This is 100% the worst Chick-fil-a location I have ever been to. The food is considerably worse than regular Chick-fil-a food, but the service somehow is worse. This is by far much worse than any other Chick-fil-a location (besides the one really sweet lady at the mobile order counter all the time). All of the workers are on their phone, messing with each other, or pouring drinks for themselves instead of serving patrons. This place is insanely slow, and I’m not talking about peak hours, you will wait 30 minutes for your food with no one else in line. It is utterly amazing how inefficiently they operate here. They also will without a doubt give you only one sauce (and you’ll be lucky if it’s even the sauce you ordered) and if you ask for another they will act like it’s the end of the world to grab something literally 2 feet behind them. Embarrassing. UA and Chick-fil-a, do better.

Atmosphere: 1

Food: 2

Service: 1

Harrison Knapp

Got notification food was ready after 40 minutes, waited at counter for another hour after that. Then they forgot my drink.

Service: 1

Bea Kuģevica

I just love eating in Chick-fil-A. The food is amazing and the service is great! Many places to sit.

Atmosphere: 5

Food: 5

Service: 5

Philip Housler

Incredibly slow.

Atmosphere: 1

Food: 1

Service: 1

Lexi G

Went close to closing time due to traveling from out of town and the fries were hot and fresh. Fast service.

Atmosphere: 4

Food: 5

Service: 4

Auntura Tucker

Bad place and they stole my money from my card

Atmosphere: 1

Food: 1

Service: 1

Rhodeo Williams

Chick fil a time of my life ???

Atmosphere: 5

Food: 5

Service: 5

Bonita Washington

Everyone was so friendly.

Atmosphere: 5

Food: 5

Service: 5

David Henderson

Whoever the shift manager is, surely isn't a business major at UA. They were cranking out orders and then came to a sudden halt. MANY orders after mine had already been given out. Like people who got here 10 minutes after me. I asked about it and was told I'm coming up next. About another 5 minutes later the person I'll assume was the shift manager yelled out to all the customers for us to chill out and wait "aight"; that our orders were coming but all spicy chicken sandwiches were behind. By this point there was 20 of us standing there and this was not lunch rush. It was 2pm. She could have handled that about 100x more professionally. I love Chick-fil-A but I think I may have found the worst one.

Atmosphere: 3

Food: 4

Service: 2

Gavin Lovingood

Terrible

Walter Mink

Takes so long to get food that they’ll hand your order to your dead corpse

Zakaria Bahbaz

This location is absolutely horrible with wait times. I understand that they are usually pretty crowded but the often hour or more wait times are not justified.

Loading...