it was my first time dining in always went through the drive thru I really enjoyed it me and My grandson will be returning thanks to the friendly staff great job guys
Frederykah D'Anna
Went tonight, waited forever just to get home to undercooked chicken and small fry proportions. Always something with this location, highly not recommended. Staff is always friendly though!
Eric Langs
Got my order wrong three times then waited nearly an hour for a grilled filet with scrambled eggs.
Debra Abbott
friendly staff and fast service
Alanda Holliday
Demonte B not only gave exceptional service, he also walked all the way to the highway to give me a serving spoon for my fruit order. Tuscaloosa does not deserve you sir! Well done.
Ada Chapman Doss
Every. Single. Time. I order a large fry in the last 2 months it comes out like this, barely half full. It’s ridiculous. I started ordering a medium because I’m fairly certain that you get more in that container than the large. I tried to get a large today and was disappointed, yet again. Absolutely ridiculous.
Brooklyn Robinson
Service is HORRIBLE! Went today for a mobile order the young lady didn’t say hi nor ask was it my order. In addition my fries were soggy as well as salty. I also paid for a 12 count and got 8. To top it off I found hair in my shake.
Ashley Bumgardner
Service has gone way down in the past year. I went there tonight and watched 4 cars in the other lane order, pay and get their food while the one person in front of me was sitting there waiting to pay. Finally he gets to pay, then they go to me. They couldn’t find my order for me to pay it. They sent me to the window where I was finally able to give them my money. The person taking my order was rude and acted like it was an inconvenience. We used to eat here all the time but I will be driving across town from now on. I would even drive to Birmingham before I go back here.
Cici Nichole
The manager Olivia sent my niece home for rolling her eyes. “Which was very uncalled for”. When approached about the situation and respectfully she was very nice nasty . I asked for someone over her and she then informed Me it’s her GM William Boulware. Olivia then went and told him something and he came over. Already on defense about things when I tried speaking with William about this particular situation he was nasty , he then begin to buck at my niece asking her how old
My son, brought me chick-fil-a nuggets for me tonight, about half of them was hard as brick, they had been re- fried. If be nice, if they discard them. Look at your nuggets, before u leave.
BrEn Da
Why does chick Fil A NOT provide some dang water to the employees outside in the dang heat ?!?!?! That’s really crappy coming from the CLASS A+ fast food restaurant... shame on you all for making those people sweat in mask outside ...
Laurena Ferrell
I have never been to any fast food restaurant that is as Efficient as this one on Skyland! There was a long line of cars but I was in and out quicker than other places without a line. They utilize their staff to the best of their abilities and not taking any short cuts on the quality of the food. GREAT JOB SKYLAND!!
Lynn McNees Shipp
Great, friendly customer service. Going above and beyond during all the craziness right now.
Cindy Blackerby Burchfield
We love Chick-fil-A, just not this one. Last year my husband and I and four grandchildren and one of their girlfriends ate at this location. After our food was brought to the table, we noticed we were missing one of the 12 piece nugget boxes. We did receive the drink and fries. No big deal, so I went up to the counter to get the nuggets and was told they needed my receipt. Had to go find the receipt before I could get the nuggets. After bringing my receipt back there was no I
it was my first time dining in always went through the drive thru I really enjoyed it me and My grandson will be returning thanks to the friendly staff great job guys
Went tonight, waited forever just to get home to undercooked chicken and small fry proportions. Always something with this location, highly not recommended. Staff is always friendly though!
Got my order wrong three times then waited nearly an hour for a grilled filet with scrambled eggs.
friendly staff and fast service
Demonte B not only gave exceptional service, he also walked all the way to the highway to give me a serving spoon for my fruit order. Tuscaloosa does not deserve you sir! Well done.
Every. Single. Time. I order a large fry in the last 2 months it comes out like this, barely half full. It’s ridiculous. I started ordering a medium because I’m fairly certain that you get more in that container than the large. I tried to get a large today and was disappointed, yet again. Absolutely ridiculous.
Service is HORRIBLE! Went today for a mobile order the young lady didn’t say hi nor ask was it my order. In addition my fries were soggy as well as salty. I also paid for a 12 count and got 8. To top it off I found hair in my shake.
Service has gone way down in the past year. I went there tonight and watched 4 cars in the other lane order, pay and get their food while the one person in front of me was sitting there waiting to pay. Finally he gets to pay, then they go to me. They couldn’t find my order for me to pay it. They sent me to the window where I was finally able to give them my money. The person taking my order was rude and acted like it was an inconvenience. We used to eat here all the time but I will be driving across town from now on. I would even drive to Birmingham before I go back here.
The manager Olivia sent my niece home for rolling her eyes. “Which was very uncalled for”. When approached about the situation and respectfully she was very nice nasty . I asked for someone over her and she then informed Me it’s her GM William Boulware. Olivia then went and told him something and he came over. Already on defense about things when I tried speaking with William about this particular situation he was nasty , he then begin to buck at my niece asking her how old
Best CFA in Tuscaloosa.
Restaurantji Recommends
My son, brought me chick-fil-a nuggets for me tonight, about half of them was hard as brick, they had been re- fried. If be nice, if they discard them. Look at your nuggets, before u leave.
Why does chick Fil A NOT provide some dang water to the employees outside in the dang heat ?!?!?! That’s really crappy coming from the CLASS A+ fast food restaurant... shame on you all for making those people sweat in mask outside ...
I have never been to any fast food restaurant that is as Efficient as this one on Skyland! There was a long line of cars but I was in and out quicker than other places without a line. They utilize their staff to the best of their abilities and not taking any short cuts on the quality of the food. GREAT JOB SKYLAND!!
Great, friendly customer service. Going above and beyond during all the craziness right now.
We love Chick-fil-A, just not this one. Last year my husband and I and four grandchildren and one of their girlfriends ate at this location. After our food was brought to the table, we noticed we were missing one of the 12 piece nugget boxes. We did receive the drink and fries. No big deal, so I went up to the counter to get the nuggets and was told they needed my receipt. Had to go find the receipt before I could get the nuggets. After bringing my receipt back there was no I