Freddy's Frozen Custard & Steakburgers
315 15th St, Tuscaloosa
(205) 764-9097
Recent Reviews
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Good food at a decent price. Friendly service and a splash of American spirit.
Atmosphere: 4
Food: 5
Service: 5
Several of the tables were dirty which limited the options for a place to sit. The floor was sticky and it took 20 minutes from the time I ordered for my one cheeseburger to be ready
Atmosphere: 2
Service: 1
This place should be ashamed, use to be my favorite place before they changed mangers. Made me and my family feel like they don’t want African Americans at their restaurant. Horrible. And whoever that manger is with the ear piercing/face piercing needs to talk to guest and her workers with respect. I could hear everything she said to those people. Disgusting.
Atmosphere: 1
Food: 3
Service: 1
The men’s bathroom sink does not work.
Atmosphere: 1
Food: 3
Service: 3
I visited this location first time last night food was hot n fresh however maybe the cup size for tots should be changed I came back today to see if it would be a difference but it wasn't and if im spending $27 my total container shouldn't be half empty in my opinion also the cashier today was very rude because she gave me my drink filled with ice and I specifically asked for it at the speaker to have no ice
Food: 4
Service: 1
Miguel was my Dasher & he brought me my food in a timely manner. I'm an OTR Trucker who uses DoorDash OFTEN.
He def needs a raise.
Bama Trucker - ROLL TIDE
Atmosphere: 5
Food: 5
Service: 5
IF I COULD GIVE 0 STARS I WOULD
-25 minutes for 3 cars in the drive thru, the 2 concretes I ordered for me and my girlfriend were watery, incompetent workers, would request my money back but it would probably take 2 hours. shame on you Freddy’s
This is my grandchildren’s new favorite place. They love everything they have tried. From the grilled cheese burger to the ice cream and the grilled chicken sandwiches to the fries. They like it all. And they are PICKY. I can’t name it all but they haven’t found anything they didn’t like. The people are nice and the place is casual. We did have a little trouble with slippery floors (not raining) on one occasion but that was just one day out of many. Haven’t tried the cheese curds yet. They are next on my list. And if you get their app you can save points and get free food. Can’t beet that! See you at Freddie’s!
Atmosphere: 4
Food: 5
Service: 4
Took very long in the drive through to get the food. Food is tasty, just takes forever.
Atmosphere: 1
Food: 4
Service: 1
Slick greasy floors, loud employees yelling at each other & horrible food. Chicken sandwich was frozen, chilli on the fries made Hormel chilli taste gourmet and the burger was just average at best. Same your money and time and skip this place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always forgetting the fry sauce (Freddy sauce) i ask for multiples times! Burgers typically burnt /dry
Atmosphere: 2
Food: 3
Service: 2
One of our favorite burger type places, absolutely best chicken sandwich. Also, love their hotdogs.
Atmosphere: 5
Food: 5
Service: 5
The overall place was very dirty, all the floor was slippery from grease and no soap in the restroom. By the end of our meal, we discovered a cockroach walking around our feet. So disgusting, no coming back.
Custard was sub-par and super expensive, Costco got dogs are a lot better. Spent over 60 bucks to buy lunch for 4 people and I only had a hit dog and a small shake.
Went to pickup DoorDash Pick-up order. Store allowed someone to pickup food who was not me. Girl behind counter told me it wasn't her problem because she doesn't handle pickups. Girl at the drive thru comes up to counter, literally recites my order back to me and goes, oh yeah that's already gone. Cashier, Asst. Manager, and Manager were not helpful. Manager told me to contact DoorDash for refund, so her inventory would be correct. No offer to correct order. No apologies.
I'm not one to give bad reviews, even when food is not up to par, but this lack of service and the overall attitude of not just one person, but four individuals working at this place should be noted.
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