Freddy's Frozen Custard & Steakburgers
315 15th St, Tuscaloosa
(205) 764-9097
Recent Reviews
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The food is good but the service is horrible! They hire a bunch of ghetto workers that don't help and be rude! And we ordered online and we basically lost our money on two orders because they closed early and they didn't even bother to cancel our order
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Burger
Ordered Original Double Cheeseburger and chili cheese fries. They were incredible!
Atmosphere: 4
Food: 5
Service: 5
Great service great team
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
Taste so good make u wanna slap the workers !!
Very much not the Freddys I know and have been going to for years! Soggy burger buns, fries all thrown into the bag, tastes old and dry, yeah no thanks especially paying $40!
Food: 2
Service: 3
Drive thru was crowded, staff was courteous and helpful.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak Burger
this may very well be the friendliest staff I've ever met! food is great, prices are perfect, custard is delicious 😋
Atmosphere: 5
Food: 5
Service: 5
I had a disappointing experience while visiting this restaurant with family from Indiana. Unfortunately, there’s no option to share photos here, but the cleanliness left much to be desired. Upon entering, the floors were sticky, and the grime was noticeable everywhere. There were puddles of water by the drink station, and the tables appeared to have been wiped with a dirty rag. The cabinets beneath the drink station were coated with a layer of grime near the bottom, clearly built up over time. The stools at the high-top tables looked like they hadn’t been properly cleaned in ages. I didn’t even want to check out the bathroom. Based on the overall state of the restaurant, I didn’t feel comfortable eating there and was honestly embarrassed to have brought my family.
Atmosphere: 1
Food: 2
Service: 1
I visited this fast food restaurant for a late lunch on Sunday, November 24, and it was one of the worst experiences I've had. When we arrived around 3:30 PM, I honestly thought the place was closed because of the empty parking lot, and it quickly became clear why. The employees were completely inattentive, playing on their phones while customers waited. The floor was covered in disgusting towels and water, and the bathrooms looked like they hadn't been cleaned in ages.
When an employee finally decided to help us, it was a chaotic mess. I had to go through a stack of paper towels just to wipe the ice cream from the cups so I could hold them without making a mess. We’ve visited several Freddy’s locations throughout the southern United States, but this one will definitely not be on our list for a return visit. Save your time and money—this place is not worth it!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Fudge Sundaes, Double Bacon Cheeseburger with Chili Cheese Fries, Cheese Curds
My uncle and I got food from here one time and shakes! And may I say they were excellent! Can’t wait to go back again soon!
Restaurantji Recommends
The food was good but the restaurant was not clean at all. The floor was super sticky by the door and slippery in the dining room. The drink area was sticky and dirty. They should close for a few days and give it a good scrub down.
Vegetarian options: There's a veggie burger on the menu.
Kid-friendliness: Lots of kids options.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Burger
Everything is good on day shift here but secretly went during the night shift and they are not nice or doing their jobs correctly.
Atmosphere: 5
Food: 5
Service: 3
again pass and today the service was super excellent 👌 and the perfect food
Food: 5
Service: 5
I work at Freddy's Frozen Custard & Steakburgers and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Bacon Cheeseburger with Chili Cheese Fries
Fast service, friendly employees, and delicious food! I always have a good experience when I come here. The fries are amazing too! A little difficult to find seating around lunchtime, but that’s okay.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Bacon Cheeseburger with Chili Cheese Fries, Cheeseburger, French Fries
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