Jack's
$ • Fast Food, Burgers
Hours:
2424 University Boulevard East, Alberta City
(205) 464-9128
About Jack's
Customers' Favorites
Jack's Reviews
Ratings
Hours
Monday | 5AM - 10PM |
Tuesday | 5AM - 10PM |
Wednesday | 5AM - 10PM |
Thursday | 5AM - 10PM |
Friday | 5AM - 9PM |
Saturday | 6AM - 11PM |
Sunday | 6AM - 10PM |
When it comes to food, Jack's restaurant has received mixed reviews. The Mushroom Swiss burger at the Alberta location was highly praised, with customers appreciating its hot temperature and delicious taste. However, the same cannot be said for the drive-thru experience at the Jack's on 43 North. Customers have reported issues with their orders, including being served the wrong drink twice and receiving a burger that had been sitting on the line for too long.
In terms of customer service, there is room for improvement. At one location, there was a lack of greeting and smiles, with employees not asking how they could be of assistance. Additionally, there have been issues with communication at the drive-thru, with customers having to repeat their orders multiple times.
Overall, while the food at Jack's can be enjoyable, there are areas for improvement in terms of customer service and order accuracy.