I ordered Jimmy John's through DoorDash for pickup, but when I arrived, the store was empty — no greeting or acknowledgment. I had to ask about my order, and the manager just pointed to the counter without saying a word. No “thank you” or any basic courtesy. On top of that, my order was wrong. When I returned to get it fixed, the manager was rude and offered no apology. Really disappointing customer service all around. Can't believe a manager would act this way. Never will return!
Alicia Shurbet
Delivery from this Jimmy Johns is pretty fast usually on Monday when I sometimes order. I did just receive potato salad clearly saying "use by 11/2" and today is the 5th, so maybe check your stuff way more often and don't give out expired product.
Brad Fletcher
Took an hour to get my order. Ordered online for "freaky fast" delivery because I had a work meeting coming up in an hour. They didn't show up within the hour, had to leave for my meeting. It was there when I got back. Not only was it not freaky fast, it was ridiculously slow. I could've ordered a full meal from a sit-down restaurant off of doordash in that time. Terrible. Tried calling and they put me on hold for five minutes.
Service: 1
Annah Waite
Awesome customer service by Justin and Alex! Very helpful and quick! 10/10 recommend
Atmosphere: 5
Food: 5
Service: 5
anthonywadesc
I’m not sure who I spoke with tonight, but they went above and beyond to make sure the logistics were dialed for my late night sandwich on a work trip.
Atmosphere: 5
Food: 5
Service: 5
Denise Hinton
Love the guys here they are the freaking best Matt and Alex rock.
Gin L
Good sandwiches.
Food: 5
Service: 5
Brent
Don’t bother ordering Uber eats or any delivery with them. There is no communication in the Uber eats app - they’re a disconnected entity and it’s not like a typical Uber eats delivery. It may say estimated 10-20 min delivery but it will actually be 1-2 hours and they won’t tell you anything. They don’t pick up the phone and they give excuses if someone does pick up the phone. I tried 3 different times with them and it was the same run around each time. Avoid this place. They don’t have enough workers or drivers and can’t do the job. Bad franchise location. This one and the one down the road are both terrible. They also forgot half the things I ordered on the one delivery that did finally show 1.5 hours later.
Ava
Soooooooooooooo bad ? There was a cockroach inside the
Atmosphere: 1
Food: 1
Service: 1
Brent Grablachoff
Don’t bother ordering Uber eats or any delivery with them. There is no communication in the Uber eats app - they’re a disconnected entity and it’s not like a typical Uber eats delivery. It may say estimated 10-20 min delivery but it will actually be 1-2 hours and they won’t tell you anything. They don’t pick up the phone and they give excuses if someone does pick up the phone. I tried 3 different times with them and it was the same run around each time. Avoid this place. They don’t have enough workers or drivers and can’t do the job. Bad franchise location. This one and the one down the road are both terrible. They also forgot half the things I ordered on the one delivery that did finally show 1.5 hours later.
Love the ultimate tuna but this is really sad. I took a picture but want let me post. Whole lot of bread very little tuna not even enough to cover my bread on one side. It he iced tea want not good either. Very
Food: 3
Service: 3
jtk “Cathain” tripp
Chill staff, Great sammiches.
Atmosphere: 5
Food: 5
Service: 5
Jared
Bootlegger sandwich ✅ great
Atmosphere: 5
Food: 5
Service: 5
Campbell Adkins
Do not order delivery in the summer it has literally taken over an hour.
Atmosphere: 1
Food: 1
Service: 1
Scott
Hidden prices when ordering. 2 blocks delivery, $18 for a sandwich. Never again.
I ordered Jimmy John's through DoorDash for pickup, but when I arrived, the store was empty — no greeting or acknowledgment. I had to ask about my order, and the manager just pointed to the counter without saying a word. No “thank you” or any basic courtesy. On top of that, my order was wrong. When I returned to get it fixed, the manager was rude and offered no apology. Really disappointing customer service all around. Can't believe a manager would act this way. Never will return!
Delivery from this Jimmy Johns is pretty fast usually on Monday when I sometimes order. I did just receive potato salad clearly saying "use by 11/2" and today is the 5th, so maybe check your stuff way more often and don't give out expired product.
Took an hour to get my order. Ordered online for "freaky fast" delivery because I had a work meeting coming up in an hour. They didn't show up within the hour, had to leave for my meeting. It was there when I got back. Not only was it not freaky fast, it was ridiculously slow. I could've ordered a full meal from a sit-down restaurant off of doordash in that time. Terrible. Tried calling and they put me on hold for five minutes.
Service: 1
Awesome customer service by Justin and Alex! Very helpful and quick! 10/10 recommend
Atmosphere: 5
Food: 5
Service: 5
I’m not sure who I spoke with tonight, but they went above and beyond to make sure the logistics were dialed for my late night sandwich on a work trip.
Atmosphere: 5
Food: 5
Service: 5
Love the guys here they are the freaking best Matt and Alex rock.
Good sandwiches.
Food: 5
Service: 5
Don’t bother ordering Uber eats or any delivery with them. There is no communication in the Uber eats app - they’re a disconnected entity and it’s not like a typical Uber eats delivery. It may say estimated 10-20 min delivery but it will actually be 1-2 hours and they won’t tell you anything. They don’t pick up the phone and they give excuses if someone does pick up the phone. I tried 3 different times with them and it was the same run around each time. Avoid this place. They don’t have enough workers or drivers and can’t do the job. Bad franchise location. This one and the one down the road are both terrible. They also forgot half the things I ordered on the one delivery that did finally show 1.5 hours later.
Soooooooooooooo bad ? There was a cockroach inside the
Atmosphere: 1
Food: 1
Service: 1
Don’t bother ordering Uber eats or any delivery with them. There is no communication in the Uber eats app - they’re a disconnected entity and it’s not like a typical Uber eats delivery. It may say estimated 10-20 min delivery but it will actually be 1-2 hours and they won’t tell you anything. They don’t pick up the phone and they give excuses if someone does pick up the phone. I tried 3 different times with them and it was the same run around each time. Avoid this place. They don’t have enough workers or drivers and can’t do the job. Bad franchise location. This one and the one down the road are both terrible. They also forgot half the things I ordered on the one delivery that did finally show 1.5 hours later.
Restaurantji Recommends
Love the ultimate tuna but this is really sad. I took a picture but want let me post. Whole lot of bread very little tuna not even enough to cover my bread on one side. It he iced tea want not good either. Very
Food: 3
Service: 3
Chill staff, Great sammiches.
Atmosphere: 5
Food: 5
Service: 5
Bootlegger sandwich ✅ great
Atmosphere: 5
Food: 5
Service: 5
Do not order delivery in the summer it has literally taken over an hour.
Atmosphere: 1
Food: 1
Service: 1
Hidden prices when ordering. 2 blocks delivery, $18 for a sandwich. Never again.
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