My fries were so greasy and soggy that I'm sick. Not a good recent experience at all
Food: 1
Service: 3
Curlz
My fries were so greasy and soggy that I'm sick. Not a good recent experience at all
Food: 1
Service: 3
Mary Barker
The best customer service we have received in a very long time at any fast food restaurant! Super nice and accommodating and the food was perfect! We will definitely be going back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Marcus Swanson
This is an EXTREMELY unprofessional staff and those ladies have the worst attitudes and no sense of work ethic. They also got my drinks wrong, despite us showing them the correct drinks on the receipt. I didn’t pay for this type of service and it won’t happen again. I definitely will NOT returning to the SKYLAND KFC and I would encourage anyone else to visit the Northport KFC. They have a much better staff and atmosphere, and they treat customers with respect and professionalism.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken, Mac & Cheese
Olivia Gaines
I don't like to be given big pieces of chicken when buying a large quantity.
Food: 2
Service: 3
LAKISHA WILLS
Went through drive thru on Skyland last night and the cashier had a very nasty and unwelcoming attitude! Pulled my husband up, brought the food out without requested condiments, gave us some greasy old original chicken when we ordered crispy(why was he pulled around if the food was cold?) Just an all around bad experience! Last 2 visits were and that was probably the last!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Evelyn
Been here 30 min. Says it open at 10:00am. It's 10:00, still not open!
Atmosphere: 1
Service: 1
Ashley Jay
HUGE shout out to Jay Michael working the drive through! I came through around 3pm for a 16 piece family meal & asked for it fresh, afraid that it wouldn’t be according to past reviews & never having eaten here. Jay assured me the chicken had just come up and was fresh & even proved it! I appreciate his warm customer service and dedication to my fresh meal. Everything tastes great! The chicken is well seasoned! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Patrick Higgins
Excellent Tuesday special
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Keshia
The general manager has a nasty attitude lobby got a leak and I've seen dead bugs
Went through drive through at Skyland Blvd location about 4pm. Cashier was not friendly. Paid nearly $50 for 16 piece meal crispy. Traveled 20 minutes home. Discovered we were shorted 4 pieces of chicken. The food was very good, and still warm. Count your meal to make sure you get what you paid for!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fried Chicken
Carolyn Richardson
It's very slow and very rude. People are waiting for 30 minutes for food.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Chicken Pot Pie
Pari Nikou
I want to preface this by saying the staff was extremely hard working and helpful; however, I was very unhappy with my experience here. I ordered 30 minutes prior to picking up, and had to wait another 15 minutes watching 3 people scramble around to make a whole lobby and drive through of orders. Then after that, I was met with some disappointing nuggets instead of tenders. TheThe lady working the front very kindly exchanged them, and I appreciate her, but the new ones also looked the same. The mac and cheese is always good though.Shrinkflation is really hitting KFC and I’m sad to say I most likely won’t be coming back to one of my favorite classic dining places. Their lack of staff on a sunday lunch rush was honestly appalling. I bet KFC still wants to pay the $9 an hour they did back in the ancient times & is shocked ‘nobody wants to work these days’. I’m only giving the extra star because of how caring the staff were at this location.
Typical KFC experience. KFC is good hot but gets oily and isn't crispy after it sits around. We did take out as the eating area was not up to standard. This location was not kept up and definitely not as clean as our usual
My fries were so greasy and soggy that I'm sick. Not a good recent experience at all
Food: 1
Service: 3
My fries were so greasy and soggy that I'm sick. Not a good recent experience at all
Food: 1
Service: 3
The best customer service we have received in a very long time at any fast food restaurant! Super nice and accommodating and the food was perfect! We will definitely be going back soon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
This is an EXTREMELY unprofessional staff and those ladies have the worst attitudes and no sense of work ethic. They also got my drinks wrong, despite us showing them the correct drinks on the receipt. I didn’t pay for this type of service and it won’t happen again. I definitely will NOT returning to the SKYLAND KFC and I would encourage anyone else to visit the Northport KFC. They have a much better staff and atmosphere, and they treat customers with respect and professionalism.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Fried Chicken, Mac & Cheese
I don't like to be given big pieces of chicken when buying a large quantity.
Food: 2
Service: 3
Went through drive thru on Skyland last night and the cashier had a very nasty and unwelcoming attitude! Pulled my husband up, brought the food out without requested condiments, gave us some greasy old original chicken when we ordered crispy(why was he pulled around if the food was cold?) Just an all around bad experience! Last 2 visits were and that was probably the last!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Been here 30 min. Says it open at 10:00am. It's 10:00, still not open!
Atmosphere: 1
Service: 1
HUGE shout out to Jay Michael working the drive through! I came through around 3pm for a 16 piece family meal & asked for it fresh, afraid that it wouldn’t be according to past reviews & never having eaten here. Jay assured me the chicken had just come up and was fresh & even proved it! I appreciate his warm customer service and dedication to my fresh meal. Everything tastes great! The chicken is well seasoned! Thanks!
Atmosphere: 5
Food: 5
Service: 5
Excellent Tuesday special
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
The general manager has a nasty attitude lobby got a leak and I've seen dead bugs
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Went through drive through at Skyland Blvd location about 4pm. Cashier was not friendly. Paid nearly $50 for 16 piece meal crispy. Traveled 20 minutes home. Discovered we were shorted 4 pieces of chicken. The food was very good, and still warm. Count your meal to make sure you get what you paid for!
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Fried Chicken
It's very slow and very rude. People are waiting for 30 minutes for food.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Chicken Pot Pie
I want to preface this by saying the staff was extremely hard working and helpful; however, I was very unhappy with my experience here. I ordered 30 minutes prior to picking up, and had to wait another 15 minutes watching 3 people scramble around to make a whole lobby and drive through of orders. Then after that, I was met with some disappointing nuggets instead of tenders. TheThe lady working the front very kindly exchanged them, and I appreciate her, but the new ones also looked the same. The mac and cheese is always good though.Shrinkflation is really hitting KFC and I’m sad to say I most likely won’t be coming back to one of my favorite classic dining places. Their lack of staff on a sunday lunch rush was honestly appalling. I bet KFC still wants to pay the $9 an hour they did back in the ancient times & is shocked ‘nobody wants to work these days’. I’m only giving the extra star because of how caring the staff were at this location.
Recommended dishes: Fried Chicken
Clean, fast and very professional!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Crispy Colonel Sandwich
Typical KFC experience. KFC is good hot but gets oily and isn't crispy after it sits around. We did take out as the eating area was not up to standard. This location was not kept up and definitely not as clean as our usual
Atmosphere: 2
Food: 3
Service: 3
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